They called and cancelled our stay/ reservation at 9:07 pm on the night we were supposed to check in so we no longer had a place to stay. They said they had overbooked and we no longer had a room and that was it then they said “bye” terrible service we ended up driving home that evening
Lynsie
2024 年 5 月入住 1 晚
6/10 一般
Cheryl
2024年05月5日
满意:清洁度
不满意:员工和服务
Cheryl
2024 年 5 月入住 1 晚
8/10 还可以
Bruce
2024年05月1日
满意:清洁度、员工和服务、住宿条件和设施
Bruce
2024 年 4 月入住 1 晚
4/10 很差
Melissa
与配偶出行
2024年04月24日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is not 24 hours check in as stated in description. Our flight was delayed due to weather. We received multiple calls asking when we would arrive as the front desk was closing. Desk is actually only open 6:30 to 11. It seems to me like someone bought the property and cheaped out on hiring staff and it is all family members. Cleanliness of rooms and breakfast bar area was subpar. There were dirty towels and pillowcases in the room. There was a layer of dust of the lamps and window sill. The breakfast was below standards. The apple juice was so watered down it was mainly water with a slight apple juice flavor. The milk containers had a film around the pouring spout and the milk smelled like it was spoiled. My husband tried to make a waffle but he said it didn't taste right and wondered about the batters freshness. The vending machine on the second floor is empty and the soda machine on the first floor was half empty. The ice machine is in the middle of the lobby. We saw the guy with the cleaning cart as we were leaving and there were minimal supplies on his cart. Really made me question the cleanliness of this location.
Melissa
2024 年 4 月入住 1 晚
8/10 还可以
Chantelle
与家人及幼儿出行, 商务旅客
2024年04月4日
满意:清洁度
My room was as pictured and i slept well. But the area and other tenants made me uncomfortable
Chantelle
2024 年 3 月入住 1 晚
2/10 糟糕
Lola
与家人出行, 带宠物出行, 商务旅客
2024年03月25日
不满意:清洁度、服务设施、住宿条件和设施
Staff was helpful but upon check in the room was filthy all types of hair in the restroom sinks were all gross aswell the smell of the room eas revolting. My son had a severe allergic reaction to the room face puffed up and hives he is still trying to recover. Staff did move rooms but quality wasn't much better yet a bit cleaner than the last. I would suggest they remove all carpets from the rooms. Not very sanitary.
Lola
2024 年 3 月入住 7 晚
10/10 超赞
Jose
2024年03月23日
满意:清洁度、员工和服务、住宿条件和设施
A
Jose
2024 年 3 月入住 1 晚
10/10 超赞
Alexis
2024年03月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay, friendly staff, clean room, and super comfortable bed.
Alexis
2024 年 3 月入住 1 晚
2/10 糟糕
Chris
与配偶出行
2024年03月23日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk is supposed to be 24 hours and I’m trying to check in at 1 AM and nobody’s here