2 室外游泳池,池畔遮阳伞,日光浴躺椅

关于伊瓜苏套房酒店的点评

5 out of 5
伊瓜苏套房酒店
Selva Iriapu Sin Numero, Casilla de Correo 11, Puerto Iguazú, Misiones

点评

9.2

非常棒

10 分 - 超赞。608 条好评,共有 947 条点评" "
8 分 - 还可以。254 条好评,共有 947 条点评" "
6 分 - 一般。58 条好评,共有 947 条点评" "
4 分 - 很差。17 条好评,共有 947 条点评" "
2 分 - 糟糕。10 条好评,共有 947 条点评" "

9.4/10

清洁度

8.8/10

员工和服务

9.4/10

服务设施

9.2/10

住宿条件和设施

9.6/10

环保

点评

10/10 超赞

Liliana

满意:住宿条件和设施
Good experience
2024 年 4 月入住 2 晚
Nahuel Cortesi/Team Leader - Guest Service 于 2024年04月15日 的回复
Dear Liliana,Thank you so much for your review and rating.We are very happy to know that we have lived up to your expectations.We look forward to seeing you in the future.Sincerely,

10/10 超赞

Geva

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Nahuel Cortesi/Team Leader - Guest Service 于 2024年04月15日 的回复
Muchas gracias por su excelente puntuacion.Estamos mas que felices y ansiosos de poder volverlos a recibir a futuro con las puertas abiertas.

8/10 还可以

Rami

团体旅客
满意:员工和服务,清洁度
The place is nice , but rooms need to be updated, old mattresses, old towels, the electric outlets are extremely not functional.
2024 年 3 月入住 2 晚
Nahuel Cortesi/Team Leader - Guest Service 于 2024年04月1日 的回复
Dear Rami,We immensely regret the inconvenience caused, our main mission is to make your stay a unique and unforgettable experience, so we will immediately work hard on the aforementioned in order to maintain the line that characterizes us.We eagerly await your future visits to be able to reverse this image and show you that we will live up to expectations.Best regards,

10/10 超赞

Nancy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The ambiance of this property was serene and peaceful. Very aesthetically pleasing. Hotel is impecable, it feels that you are in the jungle with all the luxury of a five stat hotel. Beautiful grounds, suspended bridges connect buildings, amazing vegetation and amenities. Excellent customer service and restaurant.
2024 年 3 月入住 3 晚
Nahuel Cortesi/Team Leader - Guest Service 于 2024年04月1日 的回复
Thank you very much for your excellent review, it makes us more than happy to know that we have lived up to your expectations.Our main mission is to make your stay a unique and unforgettable experience, which is why we have achieved it.More than anxious, we look forward to seeing you in the future for future visits.Best Regards

10/10 超赞

Jesus,Mission

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's a very nice hotel, we regret we didn't stay more days to enjoy it. We really loved the spa is open until midnight which is very convenient after the Iguazu falls trails. Nicolas which help us at check in was very nice. More than a hotel is a resort very nice and comfortable.
2024 年 3 月入住 1 晚
Nahuel Cortesi/Team Leader - Guest Service 于 2024年03月29日 的回复
Dear Jesus,We infinitely appreciate your beautiful lines described on this site.It is a great gratitude for us to know that we have lived up to expectations.All of our Staff will be more than eager to welcome you again in the future, which we hope will not be too distant.Best regards

10/10 超赞

Yasemin

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Nahuel Cortesi/Team Leader - Guest Service 于 2024年03月29日 的回复
Dear Jasemin,Thank you very much for your excellent score in this medium, a sign that clearly demonstrates that we have lived up to your expectations.We hope to welcome you again in the future where we will be more than eager to see you again.Best regards,

10/10 超赞

Yoav,Fair Lawn

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved the layout and being in the middle of the forest. Breakfast is great. As for lunch, we ate by the pool and had dinner downtown (15 min ride). The staff is amazing
2024 年 3 月入住 2 晚
Nahuel Cortesi/Team Leader - Guest Service 于 2024年03月29日 的回复
It is our gratitude to know that we have exceeded your expectations.Our main mission is to make your stay a unique and unforgettable experience. So we will relay your congratulations to all our Staff.More than eagerly we will wait for you in the future with the doors open,Sincerely.

10/10 超赞

Navid Guadalupe

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Contacto con la naturaleza, vistas Espectaculares, late check out lo cual fue muy conveniente, sin duda volveré !!!
2024 年 3 月入住 2 晚
Nahuel Cortesi - Team Leader/Atencion al Huesped 于 2024年03月20日 的回复
Muchas gracias por su excelente puntuacion y reseña.Nos complace inmensamente saber que hemos estado a la altura de sus expectativas.Ansiosamente los esperamos ante futuras visitas.Saludos

10/10 超赞

Narinder

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Staff could of been a little bit more friendly
2024 年 3 月入住 2 晚
Nahuel Cortesi/Team Leader - Guest Service 于 2024年03月29日 的回复
We are immensely sorry for the inconvenience caused,Our main mission is to make your stay a unique and unforgettable experience.We look forward to seeing you in the future.

10/10 超赞

Cecilia

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Nahuel Cortesi/Team Leader - Guest Services 于 2024年03月29日 的回复
Muchas gracias por su excelente puntuacion brindada!!!Ansiosamente los esperamos ante proximas visitas.Atentamente,

10/10 超赞

Matthew

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent!
2024 年 2 月入住 2 晚
Karina Goncalvez - Guest service 于 2024年02月29日 的回复
Thank you very much for choosing us! It is a pleasure to receive you in our facilities and that you enjoy our service. We hope we have lived up to your expectations.Available for future visits.Cordially,

10/10 超赞

Greater

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel with excellent services, good restaurant, and multiple pools. Would highly recommend.
2024 年 2 月入住 1 晚
Karina Goncalvez - Guest service 于 2024年02月29日 的回复
Thank you very much for choosing us! It is a pleasure to receive you in our facilities and that you enjoy our service. We hope we have lived up to your expectations.Available for future visits.Cordially,

10/10 超赞

Yiwen

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful resort hotel by the river. Love the surrounding trees and quiet trail. Pool is beautiful
2024 年 1 月入住 1 晚
Karina Goncalvez - Guest service 于 2024年02月29日 的回复
On behalf of all the staff that is part of Loi suites Iguazu, we thank you for choosing us! It is a pleasure to receive you in our facilities and that you enjoy our service.available for future visits.

10/10 超赞

Marsha

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful resort! Adult pool/bar as well as the main pool area. Would definately stay here again!
2024 年 1 月入住 3 晚
Karina Goncalvez - Guest service 于 2024年02月29日 的回复
On behalf of all the staff that is part of Loi suites Iguazu, we thank you for choosing us! It is a pleasure to receive you in our facilities and that you enjoy our service.available for future visits.

10/10 超赞

Jason

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An interesting property with paths through the jungle and large family pool area. We especially liked the adults only pool area with views of the river and friendly bar service. Breakfast was good and this is a great place to stay before or after a visit to the falls.
2024 年 1 月入住 1 晚
Karina Goncalvez - Guest service 于 2024年02月29日 的回复
On behalf of all the staff that is part of Loi suites Iguazu, we thank you for choosing us! It is a pleasure to receive you in our facilities and that you enjoy our service.available for future visits.Best regards

8/10 还可以

José Geraldo

2024 年 1 月入住 2 晚
Karina Goncalvez - Guest service 于 2024年02月29日 的回复
Thank you very much for choosing us!best regards

10/10 超赞

Nicholas

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Karina goncalvez - Guest service 于 2024年02月29日 的回复
Thank you very much for choosing us! Cordially

8/10 还可以

Shelly

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Relaxing
Very remote and relaxing. Lovely pools. Great spa treatments. Nice place to retreat to after busy day at the Iguazú Falls.
2024 年 1 月入住 3 晚
Karina 于 2024年02月29日 的回复
Thank you very much for sharing your experience with us. It is a pleasure to receive you in our hotel and that you enjoy our service.Available for future visits.Cordially,Karina Goncalvez - Guest service.

10/10 超赞

Kayla

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚

8/10 还可以

Michael

满意:清洁度、住宿条件和设施、客房舒适度
Disappointed
The location of the hotel is wonderful though it is starting to look a bit tired compared to the pictures. The hotel staff like so many places in Argentina could do with some better customer service training e.g we only found out about the adults only pool and bar area on our last day from another guest as none of the staff informed us not even on check in and it’s not listed on the hotel map either which was very disappointing.
2023 年 12 月入住 5 晚

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

8/10 还可以

Henrique

满意:清洁度、员工和服务、客房舒适度
As instalações e o atendimento são ótimos, mas a TV do quarto não é smart, podendo só assistir aos canais da TV.
2023 年 12 月入住 2 晚

10/10 超赞

james

2023 年 12 月入住 3 晚

10/10 超赞

Elise

2023 年 12 月入住 2 晚

10/10 超赞

Marina

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very warm hospitality, attentive staff, good dining options, excellent spa services, beautiful grounds, really nice pool. Perfect stay for visiting the waterfalls.
2023 年 12 月入住 3 晚

4/10 很差

Marcos

不满意:清洁度、员工和服务、客房舒适度
Atendimento péssimo, comida horrível, faltou luz, café da manhã muito ruim
2023 年 12 月入住 2 晚

10/10 超赞

Neil

满意:清洁度、员工和服务、服务设施、住宿条件和设施
If I could give more than 5 stars, I would. This is absolutely a PERFECT hotel to go to after a long day at the Iguazu falls. I booked this place to stay on the day of my birthday and I did not regret it. It is located deep in the jungle, but definitely worth it. The pool is beautiful. It is quiet. There is a spa. You can just ultimately relax. The hotel can arrange transportation should you need it.

10/10 超赞

estefania

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Luana

2023 年 11 月入住 1 晚

6/10 一般

Roslei

满意:清洁度、员工和服务、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

donata maria

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Il paradiso tropicale
Location stupenda immersa nella giungla e circondata dalla quiete.
2023 年 12 月入住 2 晚

8/10 还可以

Joel

与配偶出行
满意:住宿条件和设施,员工和服务
不满意:清洁度
The comfort of the beds is very bad, the cleaning is basic to bad and something to mention that caught my attention is that they charge for coffee in the rooms. I have a lot of experience in travel and hotels and I have never heard of you being charged for coffee. leave in the room
2023 年 11 月入住 2 晚

8/10 还可以

Morgan

团体旅客
满意:清洁度、服务设施、住宿条件和设施
The property is secluded in the jungle above the river. It has unique swinging walkways to traverse from one building to the next. The pools are terrific.There were quite a few areas that fell short. In room needing care or maintenance; the mini-fridge didn't work and the sliding door screen was off the track and impossible to move. The resort was out of rum... for 2 days! Send someone into town for more! I asked a waiter if he spoke English, he replied no, caught the eye of another staff member, added in Spanish "and proud of it!" The majority of the meals that we ate in the Tiki Bar were average except the rib-eye, which was superb!
2023 年 11 月入住 2 晚

10/10 超赞

Lais

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Experiência incrível
2023 年 11 月入住 2 晚

8/10 还可以

Mauro

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
In general, the place is great. But the service was only excellent once (during a dinner with one particular great waiter). The rest would do the minimum or even less. The food was good, amenities great. We had a couple of misunderstanding but they were compensated by the hotel.
2023 年 11 月入住 2 晚

10/10 超赞

Gregory

2023 年 11 月入住 2 晚

6/10 一般

Rohan

满意:清洁度
不满意:员工和服务

10/10 超赞

Stephane

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Vraiment beau!
Je recommande vraiment. Il est dans un endroit unique. La seul vue depuis notre chambre c’était la jungle, comme si on était dans une cabane là au milieu. Super beau!!
2023 年 10 月入住 2 晚

10/10 超赞

Maria Eugenia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location, the calming and peaceful environment
2023 年 10 月入住 4 晚

8/10 还可以

Justine

与配偶出行
满意:清洁度
Overall a beautiful hotel - had a lot of different communication issues unfortunately, including with making excursion bookings & spa bookings. Additionally there was some confusion with our room key at the beginning of the stay and our toilet broke. It wasn't totally what we would expect from such an expensive, highly rated hotel - but we did still enjoy the food, the breakfast, the pool and the room!
2023 年 10 月入住 2 晚

10/10 超赞

John

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Eco friendly and in the rainforest. Staff was professional and very very helpful. Beautiful property. It was both couples and family friendly. Close to the Argentina falls side.
2023 年 10 月入住 3 晚

10/10 超赞

Ninfa

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The installation, services, staff, the food and amenities are the best… we love this hotel
2023 年 10 月入住 4 晚

6/10 一般

alberto

2023 年 10 月入住 2 晚

10/10 超赞

vik

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es una propiedad excelente enclavada en medio de la jungla, destaca por mucho la calidez de su staff. Siempre dispuestos.
2023 年 8 月入住 2 晚
Nahuel Cortesi - Guest Service 于 2023年09月4日 的回复
Estimada Vik.Muchas gracias por su excelente Feedback!Nos complace inmensamente saber que hemos estado a la altura de sus expectativas.Ansiosamente los esperamos a futuro.Best Regards.

8/10 还可以

Pablo

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to relax. Nice pools to get some Sun. The only down side is the limited dining. The only option is to dine in the hotel property or hire a taxi to go to a restaurant. The staff were friendly especially the breakfast staff. I would recommend this hotel if your main goal is to relax.
2023 年 8 月入住 4 晚
Nahuel Cortesi - Guest Service 于 2023年09月4日 的回复
Dear Paul.Thank you for your excellent point of view, we are immensely pleased to know that we have lived up to your expectations.We eagerly await you in the future.Best Regards

10/10 超赞

Veronica,Costa Mesa

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 6 月入住 3 晚

10/10 超赞

Claudio

2023 年 5 月入住 2 晚

10/10 超赞

Jaclyn

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 2 晚
Nahuel Cortesi - Guest Service 于 2023年04月24日 的回复
Dear Jaclyn.Thank you so much for your score!Best Regards

10/10 超赞

Eduardo

2023 年 3 月入住 3 晚
Nahuel Cortesi - Guest Service 于 2023年04月24日 的回复
Muchas gracias Sr. Eduardo por su excelente puntuacion!

10/10 超赞

Marina

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente opción para cualquier tipo de viaje
Hermoso hotel, excelente atención. Ideal para ir con niños, piletas, sala de juegos, senderos para caminatas. Todo impecable.
2023 年 3 月入住 2 晚
Nahuel Cortesi - Guest Service 于 2023年04月24日 的回复
Estimada Karina.Leer sus preciosas lineas nos hace sentir mas que felices ya que nos pone en conocimiento de que hemos superado sus expectativas.Nuestra principal mision en Loi Suites Iguazu es hacer de su estadia una experiencia unica e inolvidable.Los esperaremos para la vuelta mas que ansiosos.Nahuel Cortesi - Atencion al Huesped