No es lo que uno esperaba de un Riu, ya nos habiamos hospedado antes en otro Riu y por eso seleccionamos Riu de nuevo, pero quedo muy por debajo de nuestras expectativas. La habitacion tenia una litera y la cama de arriba tenia Telaranas, si correcto, no se cuanto tiempo tenian sin cambiar las sabanas. La cortina no cerraba bien, y se metia la luz al cuarto por la manana, no funcionaba la plancha, no servia el control de la TV, y la opcion y variedad de comida la verdad estaba muy escasa. No era lo que esperaba.
Jose Alfredo
2024 年 5 月入住 4 晚
8/10 还可以
Mayra Janet
2024年05月7日
满意:清洁度、员工和服务、住宿条件和设施
Mayra Janet
2024 年 5 月入住 4 晚
10/10 超赞
Fabian
与家人出行
2024年05月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My family and I had a blast! We can’t wait to be back next year. Staff was amazing, food was great and the dos X amber on tap was cold and refreshing. See you next year RIU and every year after that!
Fabian
2024 年 5 月入住 4 晚
8/10 还可以
Rosalba
与家人出行
2024年05月6日
满意:员工和服务,清洁度
I loved the Friday party but didn’t like how there was no pool service for drinks nor any area to get snacks also many smokers around
Rosalba
2024 年 5 月入住 4 晚
8/10 还可以
MArina
2024年05月5日
满意:清洁度、员工和服务、住宿条件和设施
MArina
2024 年 4 月入住 11 晚
10/10 超赞
Andrea
2024年05月5日
满意:清洁度、员工和服务、住宿条件和设施
I loved my stay here. Would definitely come back!
Andrea
2024 年 5 月入住 3 晚
10/10 超赞
Gina Veronica
与家人出行
2024年05月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice clean property. Food options were plentiful.
Gina Veronica
2024 年 4 月入住 7 晚
4/10 很差
Molly
团体旅客
2024年05月1日
满意:清洁度
不满意:服务设施,员工和服务
Unfortunately this was the worst all-inclusive I’ve been to. The dining options had limited hours, at times during the day there was NOTHING available. No food allowed on the beach or pool areas, as well as no servers. Breakfast was not available until 7:00am, no coffee or tea even available - which are typically in the lobby.
The food was essentially the same at all the restaurants, even though they had different themes. My friend chose this place due to the vegan/vegetarian options - THAT WERE NONEXISTENT. Not many of the employees (other than the front desk) spoke English, so basic communication was difficult - and ignored. One employee (Nuria) seemed to enjoy being caddy to guests. I spoke to the desk immediately about her rude behavior - which was also completely ignored. For so many reasons I would never stay there again. Very disappointing for a RIU Property.