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关于大溪地特莫亚纳度假村的点评

4 out of 5
大溪地特莫亚纳度假村
BP 2851 Punavai, Punaauia, Tahiti

点评

8.6

超赞

10 分 - 超赞。583 条好评，共有 1005 条点评" "
8 分 - 还可以。259 条好评，共有 1005 条点评" "
6 分 - 一般。68 条好评，共有 1005 条点评" "
4 分 - 很差。40 条好评，共有 1005 条点评" "
2 分 - 糟糕。55 条好评，共有 1005 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.4/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Touwen

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Need air conditioning
2023 年 11 月入住 1 晚
Cindy HO - Front Office Supervisor 于 2023年11月29日 的回复
Ia Ora Na,We thank you for taking time to share your review with us.It is always a pleasure to welcome you at the Resort.Regarding the air conditioning, we have a tropical weather so the air conditioning is working but it takes time to refresh the room, but we take note of your remark and try our best to match your expectations.Do not hesitate to come back and see our progress.Best Regards,

8/10 还可以

chao

2023 年 5 月入住 1 晚

8/10 还可以

Rosanna

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The amenities
2024 年 4 月入住 1 晚

6/10 一般

Georgina

与家人出行
不满意：住宿条件和设施，清洁度
This hotel is well located, not far from the airport, as well as close to good restaurants (we had a car). Parking was good. We never ate at their restaurant, so can't comment on that. However, overall, felt this place was over-priced for a resort. The room we had was not that clean - had to use cleaning wipes that I always travel with to wipe down benches and chairs. The bed isn't up to standard for a claimed 4-star hotel - should have comfortable, not-so-hard beds! Was a let-down after a lovely time in Bora Bora. If there is a next time we will go to the Hilton or Intercontinental.
2024 年 4 月入住 3 晚

8/10 还可以

Erika

与配偶出行
满意：清洁度、员工和服务、服务设施
All the workers do a great job. From the beginning at the reception desk, the people at the restaurant and bars, the house keeping, people at the pool, everybody very kind and all the areas very clean. BUT, the rooms need urgently be renewed. The furniture and deco are beautiful but all and not in good condition. Our room smelled very musty when we got in. It was very clean but old.
2024 年 4 月入住 2 晚

10/10 超赞

Tima

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location of the hotel and friendly staff.
2024 年 4 月入住 1 晚

10/10 超赞

Gary

与配偶出行
满意：住宿条件和设施，员工和服务
Great
2024 年 4 月入住 3 晚

10/10 超赞

Brianna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Great stay for our quick stop before our flight back home. The room was a little smaller than other island hotels we stayed at, and it was also the loudest with the visiting birds. The staff was top-notch!
2024 年 4 月入住 1 晚

8/10 还可以

Michel，Weston

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nos gustó: la situación del establecimiento, al lado del mar y frente a la isla de Moorea; la piscina grande, los jardines et la habitación. Cama confortable, cocineta con lo necesario. Baño y servicio higiénico separado, muy bien. El problema: estuvimos en la habitación 5002. El aire acondicionado soplaba directamente sobre la cama. Cuando traté de disminuir la velocidad del FAN con el remote control, no hubo cambio. Tuvé que poner más temperatura (25 grados Celsius en lugar de 23) para sentir menos frío en la nariz… espero que es un problema que está afectando sólo esta habitación y que un técnico podrá arreglarlo.
2024 年 4 月入住 1 晚

10/10 超赞

AL

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved the entire setting. The hotel just made me feel that I was transported to a place of beauty (just as the ads and pictures promote). The ambience was terrific - so peaceful!
2024 年 4 月入住 3 晚
Cindy HO - Assistant Front Office Manager 于 2024年05月2日 的回复
Ia Ora Na,We thank you for taking time to rate us.We are delighted to know that you enjoyed your stay with us.It will be a pleasure to welcome you back again.Sunny Regards,

6/10 一般

BARBARA

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Nice location. Lack of public transport to town. Except for one grill nearby no other restaurants in the vicinity. Supposedly there was a grocery store, but no more. Prices in The Moana restaurants are very high. Simple hamburger is $30. Dinner for two minimum $100. Standard room is very substandard. Dark hole, be aware what they book you in. The offer sometimes doesn't match what you get.
2024 年 4 月入住 6 晚

8/10 还可以

Kelsey

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
We had a suite and the room was okay. Great views from the balcony. The bars and restaurants were good, and the service was friendly. The front desk forgot to order our taxi while leaving for the ferry, which was inconvenient but it happens. There’s not a ton to do around the area, and would’ve liked it if the hotel had a fitness center. There is no beach access which was a bummer.
2024 年 4 月入住 3 晚
Cindy HO - Assistant Front Office Manager 于 2024年05月1日 的回复
Ia Ora Na,We thank you for taking time to share your feedback with us.First of all, we do apologize for all the inconvenience that happen during your stay.We hope to welcome youback again and change your mind.Best regards,

10/10 超赞

Sandra，North Branch

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Cindy HO - Assistant Front Office Manager 于 2024年05月1日 的回复
Ia Ora Na,We thank you for taking time to rate us.We hope to welcome you back again soon.Best regards,

10/10 超赞

bin

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The swimming pool and its sea swimming area are fantastic
2024 年 4 月入住 3 晚
Cindy HO - Assistant Front Office Manager 于 2024年05月2日 的回复
Ia Ora Na,We thank you for taking time to share your feedback with us.We hope to see you again.Best regards,

10/10 超赞

Kimberly

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice, quiet property! We were checked in early, given an upgrade to ocean view, AND had a decorated room for our anniversary! Excellent service, friendly staff. Great restaurant on property.
2024 年 3 月入住 1 晚
Cindy HO - Assistant Front Office Manager 于 2024年05月1日 的回复
Ia Ora Na,We thank you for taking time to share your feedback with us. We are really happy to know that you enjoyed your stay with us.It will be a pleasure to welcome you back again.See you soon.Best regards,

10/10 超赞

Anibal，Spring

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
View and vegetation
2024 年 4 月入住 1 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月22日 的回复
Ia Ora Na,We thank you for taking time to share your feedback with us.We are happy to know that you liked your stay with us.We hope to see you again soon.Best regards,

8/10 还可以

Kevin

Good for a stopover!
2024 年 4 月入住 1 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月22日 的回复
Ia Ora Na,We thank you for taking time to share your feedback with us.We are happy to know that you liked your stay with us.We hope to see you again soon.Best regards,

10/10 超赞

Jeffrey，PINE BLUFF

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location and staff is very friendly and helpful. Upgraded room without ossue
2024 年 4 月入住 1 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月22日 的回复
Ia Ora Na,We thank you for taking time to share your feedback with us.We are happy to know that you liked our location and the staff.We hope to welcome you back soon again.Best regards,

10/10 超赞

Amber

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great last night in Tahiti before our early morning flight home. Beautiful grounds, amazing pool, delicious on site restaurant and wonderful customer service all around. We stayed in a 3-bedroom ocean view suite and it was worth every penny!
2024 年 4 月入住 1 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月22日 的回复
Ia Ora Na,We thank you for taking time to share you feedback with us.It is a real pleasure to know that you liked our place.We hope to welcome you back again.Best regards,

10/10 超赞

Monica

2024 年 4 月入住 1 晚

10/10 超赞

Glynn，La Jolla

2024 年 4 月入住 1 晚

2/10 糟糕

Alexis，Miami

与家人出行
不满意：住宿条件和设施，清洁度
No recomiendo este hotel demasiado sucio los baños tienen moho y cuando fui a la recepción del hotel a decirles sólo me dijeron que el hotel era muy viejo pero no lo recomiendo el muchacho que nos atendió en un restaurante en la piscina muy mala atención y la carne que pedimos en un pan tenía sabor malo
2024 年 4 月入住 1 晚

8/10 还可以

Marcus

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Outdoor pool / bar area was stunning.
2024 年 3 月入住 1 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月22日 的回复
Ia Ora Na,We thank you for taking time to share your review with us.We are happy that you liked our facilities.Best regards,

10/10 超赞

Kerry

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 5 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月15日 的回复
Ia Ora Na,We thank you for this amazing rate.We hope to welcome you back soon.Best regards,

10/10 超赞

Miguel

满意：清洁度、员工和服务、住宿条件和设施
I little to pricey but it was worth it.
2024 年 3 月入住 2 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月15日 的回复
Ia Ora Na,We thank you for taking time to share your feedback.We are really happy to know that you enjoyed your stay with us.We hope to welcome you back.Best regards,

6/10 一般

Neda

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Te Moana is a very busy resort, I would say it is a party resort, if that is what you like then you will enjoy it. The rooms and the furniture really need to get upgraded, the furniture were not clean, for the price they charge the resort should be in a better shape. Also the resort charged us extra for tax and resort fee, which I thought it would have been included in the Expedia price, but it wasn’t so we ended up paying a lot more than what we thought we were paying.
2024 年 3 月入住 2 晚

10/10 超赞

Patricia，Redmond

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable rooms, good food and drinks and amazing pool.
2024 年 3 月入住 1 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月15日 的回复
Ia Ora Na,We thank you for taking time to share your feedback with us.We hope to welcome you back again.Best regards,

10/10 超赞

Dellas

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月15日 的回复
Ia Ora Na,We thank you for taking time to rate us.We hope to welcome you back again.Best regards,

6/10 一般

Carlos，Bellevue

与配偶出行
满意：清洁度、员工和服务、服务设施
My stay at Te Moana Tahiti Resort was okay, but not outstanding. The rooms were decent, although the bed wasn't very comfortable, and the shower pressure was low. Despite these minor issues, the hotel was clean, and the air conditioning worked well. However, the main downside was the price. For what you pay, I expected more. The property looked a bit worn compared to the pictures, and the beach area was more like a pool with a nice view. Additionally, I'd recommend avoiding rooms facing the road as they can be quite noisy. It's a decent choice for a one-night stay if you're heading to Moorea or Bora Bora, but if you can find something cheaper, it might be worth considering.
2024 年 3 月入住 2 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月15日 的回复
Ia Ora Na,We are really grateful that you took time to share your feedback with us.We are really sorry that we did not met your expectations.We hope to welcome you back again and show you a better image of us.Best regards,

2/10 糟糕

Reza

2024 年 3 月入住 2 晚

6/10 一般

Andrea

与家人出行
不满意：服务设施
We had an ocean view suite on 1st flr we could not see ocean as trees blocked view except for one sliver of an area not worth the money unless they put on higher floor
2024 年 3 月入住 2 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月15日 的回复
Ia Ora Na,We thank you for taking time to share your feedback with us.We are sorry that you did not like the view from your room. We hope to welcome you back and change your mind.Best regards,

10/10 超赞

Cynthia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Yuka was very helpful and accommodating. She went above and beyond to make our trip exceptional
2024 年 3 月入住 1 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月15日 的回复
Ia Ora Na,We thank you for taking time to share your feedback with us.Yuka is a very kind person and likes to take care of all customer. We will transfer your feedback to her. She will be very happy.We hope to welcome you back soon.Best regards,

10/10 超赞

Saliha

2024 年 3 月入住 2 晚
Cindy HO - Assistant Front Office Manager 于 2024年05月1日 的回复
Ia Ora Na,We thank you for taking time to rate us.We hope to welcome you back again soon.Best regards,

6/10 一般

thy

不满意：住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

nicolas

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comme d’habitude, cet endroit, son personnel tout est au top

10/10 超赞

nicolas

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comme d’habitude, the place to be… Personnel, équipements, vue…
Cindy HO - Assistante Chef de Réception 于 2024年04月15日 的回复
Ia Ora Na,Nous sommes ravis et vous remercions chaleureusement pour votre superbe commentaire.Nous sommes très heureux de vous compter parmi nos habitués et que vous repartiez à chaque fois avec de bons souvenirs.Au plaisir de vous revoir,

8/10 还可以

Laura

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Excellent outdoor space. Very skimpy on amenities like shampoo, in room cofffee, etc. Nice happy hour. Unfortunately the room had a very bad smell. Front desk staff very very kind and helpful.
2024 年 3 月入住 2 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月15日 的回复
Ia Ora Na,We thank you for taking time to share your feedback with us.We are delighted to know that you enjoyed our facilities.Regarding the room we will inform the concerned department and are deeply sorry about that.We hope to welcome you back soon.Best regards,

6/10 一般

Christina

与家人出行
满意：住宿条件和设施，服务设施
The pool area was very nice. I believe in being environmentally friendly, so chose not To have bedding and towels changed daily. They made the bed but left the dirty cups and spoons. Did not clean that daily. They were not helpful when my granddaughter was unaccounted for. They said I did not have an ambassador or counseling available. They did call the police which was useless. Security did walk property with me looking for her. Did not want to wake up manager as it was 3 am. It turned out ok, granddaughter left without telling me. Poor choice on her part.
2024 年 3 月入住 6 晚

10/10 超赞

John

Well priced with nice amenities and great location
2024 年 3 月入住 2 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月2日 的回复
Ia Ora Na,We thank you for takingtime to post your great comments.We hope to welcome you back soon.Best Regards,

2/10 糟糕

Paige

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was not happy with this property at all. I was actually shocked when I saw our room. It looked nothing like the photos we saw online. It smelled terrible, there was dust and stains on all the counter tops, the couch had stains on it, the shower walls were dirty and the corners had mold like looking substance in it. The toilet was in a separate room than the shower, and it looked like a jail bathroom. Our bodies were literally getting itchy from being in there. We wouldn’t even think about sleeping in the bed, so we checked out 30 mins after we checked in and stayed elsewhere. And this room was apparently an “upgrade” from what we originally booked. I am working on getting a refund back for the one night we booked because it was just appalling.
2024 年 3 月入住 1 晚

10/10 超赞

Jared

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay and terrific staff. The stay included a 2 hour kayak rental as well as snorkeling equipment daily. Room was very nice. Snorkeling within the property has colorful fish and had a shark visit one evening.
2024 年 3 月入住 2 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月2日 的回复
Ia Ora Na,We very much appreciate your comments regarding your stay at theTE MOANA Tahiti Resort. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely.

10/10 超赞

Gary

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very relaxing place to enjoy , great service thank you to all staff
2024 年 3 月入住 2 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月2日 的回复
Ia Ora Na,We very much appreciate your comments regarding your stay at the TEMOANA Tahiti Resort. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely.

10/10 超赞

Breana

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything about this hotel is nice. The kitchenette is very convenient as well as the bed set up. 2 twins in main room with sofa and TV. Separate queen bedroom. Shower and tub room is separate from toilet room. Only bad part was raw sewage smell coming from shower drain on our departure day. Beautiful views, quit property. Free kids meals too.
2024 年 3 月入住 2 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月2日 的回复
Ia Ora Na,We thank you for takingtime to share your review with us.We are happy to know that you like our rooms and facilities.We take note about the odor in the shower we will try our best as it will not happen again.We hope to welcome you back soon again.Sunny Regards,

10/10 超赞

Denise

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The infinity pool and the white sand! Swim up bar! The only thing I was really disappointed in were the drinks at the bar. Too expensive and only a drop of alcohol!
2024 年 3 月入住 1 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月2日 的回复
Ia Ora Na,We thank you for taking time to share your feedback with us.It is always a pleasure to welcome you back.We do take note of your remarks.Best regards,

8/10 还可以

Grace

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very relaxing , pool and view beautiful
2024 年 3 月入住 4 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月2日 的回复
Ia Ora Na,We thank you for taking time to share your feedback with us.We hope to see you soon again.Best Regards,

10/10 超赞

Gypsy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful place, and the staff are so friendly and helpful 😊
2024 年 3 月入住 1 晚
Cindy HO - Front Office Assistant Manager 于 2024年03月13日 的回复
Ia Ora Na,Thank you for sharing your feedback with us.It will always be a pleasure to welcome you back.Best regards,

10/10 超赞

Gypsy

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Amazing place! Amazing staff! Loved everything about it 😊
2024 年 3 月入住 9 晚
Cindy HO - Front Office Assistant Manager 于 2024年03月13日 的回复
Ia Ora Na,Thank you for sharing your feedback with us.It will always be a pleasure to welcome you back.Best regards,

8/10 还可以

Lana，Okotoks

与配偶出行
满意：员工和服务
It wasn't too far away from airport. It needs a refresh. The rooms are showing wear and so is the pool.
2024 年 3 月入住 1 晚
Cindy HO - Front Office Assistant Manager 于 2024年03月13日 的回复
Ia Ora Na,We thank you for taking time to share your review with us.We take note of your remark and will share it with the concerned department.We hope to welcome you back.Best regards,

8/10 还可以

Nataly

团体旅客
满意：清洁度
Rooms need some upgrades.
2024 年 3 月入住 4 晚
Cindy HO - Front Office Assistant Manager 于 2024年03月13日 的回复
Ia Ora Na,We thank you for taking time to share your review with us.We take note of your remark and will share it with the concerned department.We hope to welcome you back.Best regards,

10/10 超赞

Lana，Okotoks

满意：员工和服务
2024 年 3 月入住 1 晚
Cindy HO - Assistant Front Office Manager 于 2024年04月15日 的回复
Ia Ora Na,We thank you for the great rate.We hope to welcome you back again.Best regards,