Stay was comfortable, hotel staffs and services were good.
Overall stay was excellent.
Best wishes
MANOHARAN
於 2022 年 11 月住了 1 晚
8/10 不錯
真實旅客
多人同遊
2021 年 6 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good stay
真實旅客
於 2021 年 6 月住了 2 晚
6/10 一般
Nimesh
2019 年 8 月 27 日
讚好:整潔度
不滿:住宿狀況和客房舒適度
Read the fine print before you book
I would give a thumbs up on the location (if you are seeking a secluded place in Lonavala) and also for support staff of the hotel
The biggest concern for me was the fine print. It's advisable for everyone to read the fine print before booking this hotel. We were put up in a clumsy small room from where we could barely see the pool (which wasn't how it was written on the website at the time of booking).
Then there came a discrepancy on breakfast which again was written on the site as if it is included but it wasn't. We paid for it and then realised that it was limited and didn't even include fruits or juice which any good resort would provide for.
Even for the games provided in the lobby, there is a charge for playing on the pool table (again not mentioned anywhere). Secondly, we were told that swimming costumes were required if we wanted to use the swimming pool and yet could see so many people in it with regular clothes
Nimesh
於 2019 年 8 月住了 2 晚
10/10 優異
真實旅客
2019 年 7 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a pleasant stay and the sustomer service was good. They can definitely improve on food. Especially oil