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“Terrible experience at Regenta. I called beforehand to confirm my check-in time and was told 12 PM. When I arrived, they suddenly said it was 2 PM. I also specifically asked if I needed to bring anything for check-in and was told no, but when I got there they demanded my passport and visa, which was never mentioned. The room itself was disgusting. It smelled bad, the AC wasn’t working, and the “white” bedsheet was dirty. The decorative cloth on the bed was extremely filthy and black. The room……

“Good quiet location A few more dining options would make it better”

“nice and good breakfast”

“Excellent hotel and services”

“Cleanliness was good,staff was nice but a bit untrained.”

“Unfortunately, this was not a pleasant day as the bedrooms had mould and cracks on the walls the bathroom the curtains even though we had booked 6 to 7 rooms between all our family members somehow the Customer Service was not great at all and they refused to do anything about it. This swimming pools had pigeons in it which were drinking and leaving poo in. Overall the hotel just wasn’t family friendly or adequate for the pricing that they charge. I don’t think I would ever recommend sending……

“There”

“Wonderful experience but it was a short trip and love to come back and explore it again.!”

“Had an amazing stay at Orchid Hotel! Everything was absolutely perfect from start to finish. The staff was extremely polite and welcoming, the rooms were spotless and very comfortable, and the overall atmosphere was relaxing and luxurious. The breakfast was perfect with a great variety of fresh and delicious options. Service throughout the stay was exceptional, and every detail was handled professionally. Highly recommend Orchid Hotel for anyone looking for a wonderful and comfortable……

“excellent”

“This is one of the toughest reviews I have had to write. I was in the city to stay with my dad for a couple of weeks. We spent the second week in welcomgroup hotel. I’ve stayed at the hotel chain in other cities so knew they have a high standard. The experience, this time, was mixed. The staff was absolutely fantastic across the board. They offered us every courtesy and convenience we could have asked for. It was a top tier experience in terms of staff willingness to help. Having said……

“Good stay”

“Exactly serving ”

“Room was very clean , staff was well behaving and great services , overall loved the experience.”