The property was really good and the night entertainment. What I do no like from the resort was the customer service from the concerges. Staff from the restaurants excellent customer service. Segestion- more atention to the commun areas bathrooms.
Clariza
於 2025 年 7 月住了 3 晚
10/10 優異
Heidy
2025 年 7 月 17 日
讚好:整潔度
Excelente
Heidy
於 2025 年 7 月住了 2 晚
8/10 不錯
Loretta Charlene
2025 年 7 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not worth VIP , and of the staff didn't speak English. But the sort was nice , food was good.
Loretta Charlene
於 2025 年 7 月住了 3 晚
8/10 不錯
Genesis
2025 年 7 月 15 日
讚好:整潔度、設施服務和住宿狀況
The food could be better and more authentic to the cultural but overall my experience was amazing. Would definitely come back .
Genesis
於 2025 年 7 月住了 4 晚
2/10 很差
Benigno
2025 年 7 月 15 日
Staff was generally unfriendly. The service by the pool area was poor at best. Not enough wait staff to service the amount of people. When going to the bar (because of lack of wait staff) encountered miserable bartenders who did not hide their disgust for their employment. My first day upon arrival decided to check out the beach with my wife and the so called lifeguards who unbeknownst to them I speak Spanish- flat out disrespected my manhood. It took every ounce of patience in my soul to refrain from a physical response. Lastly, the room reeked of mold. Much potential at this hotel. Too bad the hiring practices are leading to such poor service.
Benigno
於 2025 年 7 月住了 5 晚
8/10 不錯
Edward (Hopelawn)
伴侶同遊
2025 年 7 月 13 日
讚好:住宿狀況
The staff was very friendly and helpful, also pools were very clean and all over the hotel.
Edward
於 2025 年 7 月住了 4 晚
10/10 優異
Miguel (Los Angeles)
家人同遊
2025 年 7 月 12 日
讚好:整潔度、設施服務和住宿狀況
Great hotel, customer service amazing
Miguel
於 2025 年 6 月住了 4 晚
10/10 優異
Elizabeth Ellen
2025 年 7 月 11 日
讚好:整潔度、職員與服務和住宿狀況
This is our second year going to this resort. I would recommend it to anyone. Different variety of food. Waterpark. Different pools
Elizabeth Ellen
於 2025 年 7 月住了 5 晚
10/10 優異
Gabriella (Sanford)
2025 年 7 月 11 日
讚好:整潔度、設施服務和住宿狀況
Great. Would defiantly stay again!
Gabriella
於 2025 年 4 月住了 4 晚
10/10 優異
Alfredo
家人同遊
2025 年 7 月 6 日
讚好:整潔度、設施服務和住宿狀況
The food is fantastic. They have everything you need. The staff is always smiling and happy to assist you. The hotel activities are great there’s always something to do, so you never get bored and can truly relax.
Alfredo
於 2025 年 7 月住了 3 晚
10/10 優異
Daphne (Toa Baja)
家人同遊
2025 年 7 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent Hotel
Daphne
於 2025 年 6 月住了 5 晚
6/10 一般
Luis
2025 年 7 月 1 日
讚好:整潔度和住宿狀況
I liked the rooms and the environment, also the resort was very modern looking and it felt like I was in different countries in different part of the resort. But, I was not a big fan of the food tbh, it was not bad but it was just mid. The service is not the best also. But it was not the worst. I would recommend this resort if you have kids since there is a water park. Oh and the show was amazing!!
Luis
於 2025 年 6 月住了 4 晚
6/10 一般
Tarryn
2025 年 6 月 30 日
不滿:職員與服務
Tarryn
於 2025 年 6 月住了 3 晚
6/10 一般
pedro
2025 年 6 月 28 日
讚好:整潔度和住宿狀況
不滿:職員與服務
Place was great, staff not so much
pedro
於 2025 年 6 月住了 3 晚
10/10 優異
victoria
2025 年 6 月 28 日
victoria
於 2025 年 6 月住了 6 晚
4/10 欠佳
Ashley
多人同遊
2025 年 6 月 27 日
讚好:整潔度和住宿狀況
不滿:職員與服務
Be aware! No swim up bar . the pool closes 7pm daily !! There are kids everywhere even when you pay more for adults only - kids are in all of the areas and restaurants. They were even sitting in the barstools at the sports bar. The food is terrible. Not seasoned, you will have to eat off the resort. Not to mention the only late night food spot is the restaurant called the valley . Freezer food would be better. As far as the resort- Be prepared to walk everywhere - it’s Huge and spaced out. The staff is rude and will walk off in the middle of you speaking to them. The country itself was beautiful, and off the resort was amazing. I wish more people were honest in their tic tok and google reviews because had I known all of these things I would have booked elsewhere. Although the property itself is gorgeous the bad Outweighs the good. Consider yourself warned
Ashley
於 2025 年 6 月住了 4 晚
10/10 優異
Adrian
2025 年 6 月 26 日
Adrian
於 2025 年 6 月住了 6 晚
10/10 優異
Sophia
家人同遊
2025 年 6 月 25 日
讚好:整潔度、設施服務和住宿狀況
Just a stunning property, beautiful grounds, huge and beautiful pools, outstanding food, and very friendly staff. 10/10. Can't wait to come back.
Sophia
於 2025 年 6 月住了 6 晚
10/10 優異
Emmanuel
家人同遊
2025 年 6 月 25 日
讚好:整潔度、設施服務和住宿狀況
Very good
Emmanuel
於 2025 年 6 月住了 5 晚
8/10 不錯
Stephanie
2025 年 6 月 24 日
讚好:整潔度、職員與服務和住宿狀況
Stephanie
於 2025 年 6 月住了 4 晚
4/10 欠佳
Tahimi Triana
2025 年 6 月 24 日
Tahimi Triana
於 2025 年 6 月住了 3 晚
10/10 優異
Gloria (Raleigh north)
家人同遊
2025 年 6 月 24 日
讚好:整潔度和職員與服務
Was a great stay recommend it
Gloria
於 2025 年 6 月住了 6 晚
8/10 不錯
Gwendolyn
2025 年 6 月 23 日
讚好:整潔度和設施服務
Property is beautiful, cutomer service sucked. Room very humd and warm (a/c not functioning properly)
Gwendolyn
於 2025 年 6 月住了 4 晚
10/10 優異
Fernando (Prospect Park)
伴侶同遊
2025 年 6 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love this place i been here 6 times and every single time is a different experience amazing place.