not very pleasant experience. Stuff at the reception was rude. Room was in a bad condition, AC wasn't working, toilet and shower were broken, keys(card) to the room were not working properly.
Marketa
於 2024 年 4 月住了 4 晚
2/10 很差
karen
家人同遊
2024年5月14日
不滿:設施服務和住宿狀況
Los millones de mosquitos en toda la propiedad, las camas son de la época de Romeo y Julieta, los baños asquerosos, los mismos empleados admiten que trabajan en condiciones infrahumanas y que deben de cerrar el hotel. Tuvimos que pagar $400 más para que nos cambiaran de hotel, fue la mejor decisión que tomamos.
karen
於 2024 年 4 月住了 4 晚
6/10 一般
RICARDO
多人同遊
2024年5月13日
不滿:整潔度和住宿狀況
Ningun comentario
RICARDO
於 2024 年 4 月住了 3 晚
8/10 不錯
ZULIA
家人同遊
2024年5月12日
讚好:職員與服務
不滿:住宿狀況
Staff in general is great. Waiters , entertainment, bar tenders , etc are great.
The smell in the dining room is horrible, the buffet room location is Terrible at Bavaro, we could not eat there even one day, smells as sewerage. We had to jumped into Punta Cana restaurant.
Hope you can take this in consideration and they fix this !
Thank you
ZULIA
於 2024 年 5 月住了 4 晚
4/10 欠佳
Austin
多人同遊
2024年5月11日
不滿:整潔度、設施服務和住宿狀況
-Mosquitoes everywhere. I had to sleep with bug spray on as the maids leave the doors open when cleaning and they all swarm in. If you use the public restrooms you will have a swarm above your head at all times.
-Beaches we're very crowded and people reserved the chairs for the whole week with their towels overnight so there wasn't anywhere to sit other than the sun.
-Very poor communication. Events were cancelled and we were not notified. They have an app but the Wi-Fi is so bad on the resort you cannot access it.
-They only give you 3 dinner reservations for the entire week and the rest of the meals you have to eat in the buffet which smelled like sewage water
-The beds were so hard it will give you back issues. I had to use the couch cushions underneath the sheets to get a decent night's sleep
-Seaweed filled beach water and beaches. You get wrapped with seaweed and it scratches your skin when you try to swim in the crowded water.
-The trolleys to and from the beach average about 5 minutes which was not too bad compared to other resorts.
All in all I am not sure what else I expected from a budget resort but will not come back to this one in the future.
Austin
於 2024 年 5 月住了 7 晚
4/10 欠佳
Hadjik
親子同遊
2024年5月11日
讚好:整潔度和設施服務
不滿:職員與服務和住宿狀況
Actual resort very good maintained. Green and pretty. But rooms are old, sewer smell in the buffet, and cockroaches in the entertainment room and buffet as well.
Hadjik
於 2024 年 4 月住了 7 晚
8/10 不錯
Lana
2024年5月8日
讚好:整潔度和住宿狀況
不滿:職員與服務
Lana
於 2024 年 4 月住了 9 晚
4/10 欠佳
Jhojailyn
家人同遊
2024年5月7日
不滿:職員與服務和住宿狀況
este hotel necesita una remodelación, todo está viejo y dañado los espejos del baño de la habitación manchados de pinturas el servicio en el buffet horrible los meseros te ignoran cuando eres latino, no lo recomiendo para nada, además mucho mal olor por todo el hotel, los chicos del entretenimiento son muy buenos y gracias a ellos y a los chicos del bar en la piscina pudimos tener unas vacaciones un pocquito agradable,pero de lo demás no volvería a ese hotel.
Jhojailyn
於 2024 年 5 月住了 4 晚
8/10 不錯
Johanna Maribel
親子同遊
2024年5月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
For the most part everything was good. The buffet at the lobby was amazing. One of the showers in our suite was malfunctioning, laundry service was not all too friendly, concierge service took forever to assist you. Besides that no other complaints really.