In area of bar the staff only thinking in usa dollar of you dont give money for server a drink o poña colada are not very king with the guest
elizabeth
2024 年 6 月入住 4 晚
10/10 超赞
Leanett Diez
与家人出行
2024年06月20日
满意:住宿条件和设施,服务设施
Espectacular 👌
Leanett Diez
2024 年 6 月入住 6 晚
6/10 一般
Carlos
2024年06月20日
满意:清洁度、员工和服务、住宿条件和设施
Carlos
2024 年 6 月入住 7 晚
10/10 超赞
Kristina
团体旅客
2024年06月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were all friendly and very helpful, lovedy stay here
Kristina
2024 年 6 月入住 7 晚
8/10 还可以
Ricardo
与家人出行
2024年06月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel have a great potential but the owners need to invest in its facilities. The main problems are the following:
No transportation within the hotel Turquesa
The security key to enter to the rooms have a lot problems and the only way to fix this is visiting the main lobby that could be 500 meters away then you have to climb 3 or 4 set of stairs to get to your room to find out that the key doesn’t work again.
The WiFi connection is very weak and intermittent.
The very good thing is the personnel from the hotel. They really want to assist you to resolve any issues that arises but sometimes is completely out their hands
I will rate this hotel 3.5 to 4 in a scale of 5
Ricardo
2024 年 6 月入住 7 晚
10/10 超赞
Bryan
与配偶出行
2024年06月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
this place was really nice , would definitely go back ! enjoyed my stay and the staff was very welcoming
Bryan
2024 年 6 月入住 7 晚
10/10 超赞
Ydzia
2024年06月16日
满意:住宿条件和设施
Todo excelente
Ydzia
2024 年 6 月入住 7 晚
10/10 超赞
Jennifer Pérez
与家人及幼儿出行
2024年06月15日
满意:服务设施,清洁度
I didn’t like the distance of the rooms to the pool
Jennifer Pérez
2024 年 6 月入住 7 晚
2/10 糟糕
Nicole Camille
与家人出行
2024年06月14日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
The listing on Expedia is incorrect. The resort is not on the beach. Any photos of the beach is not this property. There is only ONE pool at this location and one pool bar, one swim up pool bar. The service is BAD. The main dining room food is poor. The beach grill food is Good. The staff needs to be trained. They have no clue how to make a proper drink, not even non alcoholic beverages. Sat to eat numerous nights and they wouldn't even pour water, that's how bad this is. Think of the worse hotel you've stayed at. This is worst than that. Now you know the truth.