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关于大巴瓦罗公主 - 全包式的点评

4.5 out of 5
大巴瓦罗公主 - 全包式
Playas De Bavaro, Punta Cana, La Altagracia

点评

8.0

很好

10 分 - 超赞。1326 条好评，共有 2784 条点评" "
8 分 - 还可以。700 条好评，共有 2784 条点评" "
6 分 - 一般。367 条好评，共有 2784 条点评" "
4 分 - 很差。201 条好评，共有 2784 条点评" "
2 分 - 糟糕。190 条好评，共有 2784 条点评" "

8.6/10

清洁度

8.2/10

员工和服务

8.2/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Yanling

2023 年 9 月入住 2 晚
J. De La Vieja 于 2023年09月9日 的回复
Dear Yanling. Thank you for rating us. Sincerely, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

Kim，Jacksonville

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
员工非常友好，食物，非常美味环境，我会再次回来。
2022 年 6 月入住 2 晚
J. De La Vieja 于 2022年07月1日 的回复
Dear Kim. Thank you for rating us and also for sharing the comments of your trip. We are happy that you choose our hotel as your tourist destination. It is wonderful to read thay you enjoyed everything and we could meet all your expectations. We hope to have the privilege to be your host again on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 一般

Judith，Lyndhurst

与家人及幼儿出行
Property was beautiful and staff was nice. Property did not seem equipped with proper staffing. The lines for buffet and food trucks were long. It was difficult to make dinner reservations on the app. There weren’t any shows at night when we visited. Liquor was very low end to the point that I couldn’t drink it. The room had a musty smell that stayed on our clothes and Bags after we returned home. The mini fridge was luke warm and juice went sour. A cockroach climbed out of my husbands menu in the seafood restaurant.
2024 年 1 月入住 7 晚

10/10 超赞

Lisa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our vacation started with lost luggage and then we got to the resort where the gave us a room that smelled moldy. We contacted the front desk and Freddy quickly got us set up in a room which was much better and the location was perfect. So glad we made the change early! The resort is large lots to see! Loved all the peacocks around too! Beaches are beautiful and well kept, walked the beach every day. The main pool could use an update as it looks worn but clean. Spent a lot of time at the 24 hour bar since they had all the Bruins games on we wanted to see. Buffet ok typical of most. Gotta do a shout out to AnnaLisa who set our table with flowers on our last day. Such a nice gesture! Overall a great experience.Would go back.
2024 年 4 月入住 5 晚

10/10 超赞

Krystina

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Very friendly and accommodating staff. Loved all the food options.
2023 年 7 月入住 1 晚
J. De La Vieja 于 2024年05月3日 的回复
Dear Krystina. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

diyquai

团体旅客
满意：清洁度、服务设施、住宿条件和设施
This resort is beautiful and well kept. The food was mid but what do you expect staying at an all inclusive. One recommendation, provide more trolleys more frequently.
2024 年 4 月入住 5 晚
J. De La Vieja 于 2024年05月2日 的回复
Dear Diyquai. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

tarek bahaa

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Big and well maintained property. More than 10 dining options. Beach and pools options. Friendly staff. Entertainment. We were a family and we have enjoyed . Highly recommended place.
2024 年 4 月入住 6 晚
J. De La Vieja 于 2024年05月2日 的回复
Dear Tarek. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

Néctor

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
J. De La Vieja 于 2024年05月3日 的回复
Dear Nector. Thank you for rating us. Cordial greetings, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

Josefina

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I liked the entire property and the customer service was exceptional!
2024 年 4 月入住 2 晚
J. De La Vieja 于 2024年05月2日 的回复
Dear Josefina. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

2/10 糟糕

John Anthony

与家人出行, 与配偶出行
满意：住宿条件和设施，员工和服务
不满意：服务设施
Worst vacations ever. As soon as we arrived in the airport we were intercepted by some people from a comprany called "club kaverna" who robbed us $100 easily!! Then we arrived at the hotel and they have this personnel from a company called "Royal Holiday" all around the place pushing everyone to take an orientation and literally pushing you to take their club packages and they just talk lie over lie. Stay away from these people as this is a FATAL SCAM!!!! In other words, my worst vacation ever!!!! Food plates at the buffet were dirty. The roof in the tepanyaki was literally broken and the place was floodeddd!!! It smelled like a$$ literally.
2024 年 4 月入住 4 晚
J. De La Vieja 于 2024年05月2日 的回复
Dear John. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination but we regret that your recent stay at our property was not as you were expecting because we always try to please all our guests offering an optimal service. We would like to mention that our property is dedicated to go beyond the guest's expectation by offering always an optimal service. Concerning your perception about our service, we honestly understand your point of view and we want to express our deepest apologies if you did not feel satisfied with the service. We regret that you were disturbed by pushy vendors but as we stated on another guest’s comments, we inform you one more time that Royal Holidays is an independent company that shares the same workplace with us but has nothing to do directly with our company. Then under any circumstance our guests should be forced to attempt meetings or to buy anything if the client does not want to and based on another guests comment a simple “No, Thanks” is always enough to be bothered but if they continue bothering you, it is important to report it to our guest service department, in order we can take action. Thank you for your understanding. Every point expressed will be considered as an area of improvement and corrective measures are already in action to fix these issues. We hope to have another opportunity to be your host if you return to Dominican Republic as we are sure that we can do it better in the future. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 一般

Alejandra Dargelis Rivera

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Las facilidades súper lindas, el personal muy amable. La comida no fue excelente ya que me encontré varios platos sucios en el buffet. Comer en los restaurantes era mucho mejor. Adicional, habían representantes de la cadena Royal Inn intentando vender membresías que son un fraude.
2024 年 4 月入住 4 晚
J. De La Vieja 于 2024年05月1日 的回复
Estimada Alejandra. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Por otra parte queremos ofrecer nuestras más sinceras disculpas por algún posible inconveniente que haya podido tener mientras se alojaba en nuestro hotel. Agradecemos nos hiciera llegar sus comentarios para tomar medidas correctivas que nos permitan mejorar. Esperamos tener el privilegio de recibirla en sus próximas vacaciones. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

2/10 糟糕

SHASHIDHAR REDDY

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚
J. De La Vieja 于 2024年05月2日 的回复
Dear Shashidhar. Thank you for rating us. Cordial greetings, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 还可以

Yamilys Marquez

与配偶出行
满意：清洁度、员工和服务、服务设施
.
2024 年 4 月入住 4 晚
J. De La Vieja 于 2024年05月1日 的回复
Estimada Yamilys. Gracias por valorarnos. Saludos cordiales, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

Shahlo

I like this resort, I’m visit this place three times for last 12 month. Friendly stuffs, clean pools and beach, delicious food.
2024 年 4 月入住 4 晚
J. De La Vieja 于 2024年05月1日 的回复
Dear Shahlo. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

2/10 糟糕

Marlen

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Reception desk person AND her supervisor were irritable and obviously did not like their jobs. Room bathrooms full of mosquitos .. I killed at least 20 in 3 days. Minibar fridge was broken .. not working .. I called for help all 3 days .. it was never fixed. No bottled water in the room .. called 3 times .. finally came with water 8 hours later.
2024 年 4 月入住 3 晚
J. De La Vieja 于 2024年05月2日 的回复
Dear Marlen. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us.Unfortunately your comments lack information and we do not understand what happened. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 一般

jose

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Regular
2024 年 4 月入住 2 晚
J. De La Vieja 于 2024年05月2日 的回复
Estimado Jose. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional. Por otra parte queremos ofrecer nuestras más sinceras disculpas por algún posible inconveniente que haya podido tener mientras se alojaba en nuestro hotel. Agradecemos nos hiciera llegar sus comentarios para tomar medidas correctivas que nos permitan mejorar. Esperamos tener el privilegio de recibirlo en sus próximas vacaciones. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

8/10 还可以

Luis

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Muy lindo el lugar ,muy buena la comida y variada,muy buen trato .Sólo tengo q decir negativo q entregan la habitacion con problemas ,la nevera no funcionaba ,los líquidos dentro parecian sopa,tuve q reportarlo 3 veces y solo cuando ya estaba pidiendo hablar con el manager,gerente o supervisor fue q trajeron otra y resolvieron, además, tuve q reportar q no habia agua caliente y nunca tuve ,sólo me resolvieron q saliera menos fria casi llegando a tibia y sin fuerza,la alegacion fue q no ponian agua caliente pq un niño podia abrir la llave y quemarse ,además de q el agua venia de no sé donde y habia q abrirla con tiempo para q llegara caliente, cosa q nunca sucedió, tuve q bañarme con agua casi fria a las 2 am despues de llegar de bailar toda la noche.Por lo demás, super satisfecho.
2024 年 4 月入住 3 晚
J. De La Vieja 于 2024年05月1日 的回复
Estimado Luis. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Por otra parte queremos ofrecer nuestras más sinceras disculpas por algún posible inconveniente que haya podido tener mientras se alojaba en nuestro hotel. Agradecemos nos hiciera llegar sus comentarios para tomar medidas correctivas que nos permitan mejorar. Esperamos tener el privilegio de recibirlo en sus próximas vacaciones. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

10/10 超赞

Anginette Velazquez

满意：清洁度、员工和服务、住宿条件和设施
El mejor volvería sin dudarlo.
2024 年 4 月入住 3 晚
J. De La Vieja 于 2024年05月1日 的回复
Estimada Anginette. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional al igual que por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que disfrutó sus vacaciones y pudimos cumplir todas sus expectativas. Esperamos tener el privilegio de recibirla en sus próximas vacaciones. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

2/10 糟糕

Stewart

不满意：住宿条件和设施，员工和服务
I got physically assaulted and the staff allowed the perpetrators to escape the scene and did not do anything to intervene.
2024 年 4 月入住 3 晚
J. De La Vieja 于 2024年04月30日 的回复
Dear Stewart. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us.Unfortunately your comments lack information and we do not understand what happened. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 还可以

Edyta

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I was very happy with my stay. The beach is beautiful and well kept. There were many umbrellas so there was enough room to find shade. The rooms were nice. There was one day that the power went out in the morning, but it came back around lunch time. There were many food options. The buffets for breakfast and lunch was good. There were many resturaunt options available, you do have to make a reservation for all of these.
2024 年 4 月入住 6 晚
J. De La Vieja 于 2024年04月29日 的回复
Dear Edyta. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

Frederick，Orillia

与配偶出行
No complaints what so ever. 4th time there in 2 years.
2024 年 4 月入住 6 晚
J. De La Vieja 于 2024年04月29日 的回复
Dear Frederick. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

4/10 很差

Juan Camilo，Staten Island

与配偶出行
不满意：员工和服务，清洁度
We arrived and our room was dirty. The service around the bars and food carts were terrible. Employees looked sad, disengaged, mind absent. Terrible experience. The food at the Indian restaurant was terrible. Food over all was mediocre.
2024 年 3 月入住 3 晚
J. De La Vieja 于 2024年04月29日 的回复
Dear Juan. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

Kia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was lovely
2024 年 4 月入住 3 晚
J. De La Vieja 于 2024年04月29日 的回复
Dear Kia. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

4/10 很差

Catia Regina

与家人出行
满意：住宿条件和设施，服务设施
不满意：员工和服务，清洁度
When I arrived there they had no mini bar, the AC wasn’t working properly and the phone either. I had to go to the reception and Guest Service 4 times to get things done.
2024 年 4 月入住 4 晚
J. De La Vieja 于 2024年04月29日 的回复
Dear Catia. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

Yoandra

与家人出行
Todo muy bueno y nos atendieron muy bien en especial Fátima la k nos arregló la habitación muy amable y las habitaciones muy limpias
2024 年 4 月入住 5 晚
J. De La Vieja 于 2024年04月29日 的回复
Estimada Yoandra. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional al igual que por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que disfrutó sus vacaciones y pudimos cumplir todas sus expectativas. Esperamos tener el privilegio de recibirla en sus próximas vacaciones. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

10/10 超赞

Valentina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Todas las personas fueron muy amables, ellos hicieron de nuestro paseo la mejor experiencia❤️
2024 年 4 月入住 7 晚
J. De La Vieja 于 2024年04月29日 的回复
Estimada Valentina. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional al igual que por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que disfrutó sus vacaciones y pudimos cumplir todas sus expectativas. Esperamos tener el privilegio de recibirla en sus próximas vacaciones. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

4/10 很差

Candice

团体旅客
满意：员工和服务
不满意：住宿条件和设施，服务设施
Rooms are maintained at 24° no matter how many times you call them to fix the AC. It says it set at 15°. It is not 15°. The mini fridge is not cold at all and they don’t have any cranberry juice.
2024 年 4 月入住 7 晚
J. De La Vieja 于 2024年04月29日 的回复
Dear Candice. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 一般

Adriana

与家人及幼儿出行
满意：员工和服务，清洁度
Night entertainment with dj should be often. Room not cleaned daily. If you are not bávaro premium you can’t visit certain places. The Internet was low speed. It was hard to do a reservation at the hotel restaurants. The drinks mostly were made with cheap alcohol, the house wine was horrible.
2024 年 4 月入住 4 晚
J. De La Vieja 于 2024年04月26日 的回复
Dear Adriana. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We appreciate that you brought these issues to our attention, in order to take the neccesary measures to level our service up. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 还可以

gary

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Large facility. Felt like I was at Disney World. Nice property just not my style.
2024 年 4 月入住 1 晚
J. De La Vieja 于 2024年04月26日 的回复
Dear Gary. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 还可以

zoltan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property with fun looking bungalows. Very friendly staff. Great beach. Many food option but quality limited although we never stayed hungry. Overall nice experience.
2024 年 4 月入住 4 晚
J. De La Vieja 于 2024年04月25日 的回复
Dear Zoltan. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 还可以

Cynthia

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
J. De La Vieja 于 2024年04月26日 的回复
Dear Cynthia. Thank you for rating us. Cordial greetings, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 还可以

Valya Ivanova

与家人出行
满意：住宿条件和设施，服务设施
No bench on the bus stops at the resort. Me and my family felt personal discrimination.
2024 年 4 月入住 6 晚
J. De La Vieja 于 2024年04月25日 的回复
Dear Valya. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 一般

Amanda Ismenia

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Very nice resort. Food was good and the staff was nice. Wish there was a night lounge.
2024 年 4 月入住 4 晚
J. De La Vieja 于 2024年04月25日 的回复
Dear Amanda. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 还可以

Sarah Elizabeth Point

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great stay….a couple of suggestions - Housekeeping didn’t stock our fridge daily so I called to request the items. Wi-Fi is required to use the app for what’s going on around the property, however it kept disconnecting so I had to keep going to guest services for the login. The a la carte restaurants were ok…Foccaia was our preferred. We did Pescador, ordered took a couple of bites and went to the buffet. The teppanyaki we left before they served us. When I saw them cook chicken, beef and seafood at the same time and the juices all mix together I couldn’t risk it. Overall The resort and staff were amazing….the landscape was immaculate. We can’t wait to come back and look forward to staying at another Princess resort. **side note: the peacocks are plentiful and your morning alarm clock
2024 年 4 月入住 4 晚
J. De La Vieja 于 2024年04月24日 的回复
Dear Sarah. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

CAROLINA

满意：清洁度、员工和服务、住宿条件和设施
Nos encantó la estadía en el hotel.
2024 年 4 月入住 7 晚
J. De La Vieja 于 2024年04月24日 的回复
Estimada Carolina. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional al igual que por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que disfrutó sus vacaciones y pudimos cumplir todas sus expectativas. Esperamos tener el privilegio de recibirla en sus próximas vacaciones. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

10/10 超赞

James

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place 20/10 definitely coming back here
2024 年 4 月入住 1 晚
J. De La Vieja 于 2024年04月24日 的回复
Dear James. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

Radoslaw

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property with lush ecological area as well as one on the best beaches in all of caribbean. Good dining options with a la carte and buffet. Large resort so walking aroud property is quite extensive, which i enjoy. However, all the people transportation and service vehicles make the walking paths quite busy with motorized traffic.
2024 年 4 月入住 10 晚
J. De La Vieja 于 2024年04月22日 的回复
Dear Radoslaw. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

Evelyn，Miami

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 2 月入住 4 晚
J. De La Vieja 于 2024年04月22日 的回复
Estimada Evelyn. Gracias por valorarnos. Saludos cordiales, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 还可以

RINKY

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
resort was great but food options were not the best for vegetarian
2024 年 4 月入住 3 晚
J. De La Vieja 于 2024年04月24日 的回复
Dear Rinky. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 还可以

Dwane

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚
J. De La Vieja 于 2024年04月22日 的回复
Dear Dwane. Thank you for rating us. Cordial greetings, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 一般

Alfida

与配偶出行
满意：住宿条件和设施，清洁度
El hotel es muy bonito y agradable, pero la asistencia del personal es muy pobre, los restaurantes hay que hacer reservaciones con 24 horas de anticipación y casi siempre están llenos la comida del buffet es buena pero las bebidas con alcohol son malísima es licor que usan es del más malo todo lo otro estuvo bien.
2024 年 4 月入住 2 晚
J. De La Vieja 于 2024年04月22日 的回复
Estimada Alfida. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional. Por otra parte queremos ofrecer nuestras más sinceras disculpas por algún posible inconveniente que haya podido tener mientras se alojaba en nuestro hotel. Agradecemos nos hiciera llegar sus comentarios para tomar medidas correctivas que nos permitan mejorar. Esperamos tener el privilegio de recibirla en sus próximas vacaciones. Saludos cordiales, J. De La Vieja. Gerente General. Grand Bavaro Princess.

4/10 很差

Ronald

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
they never change the blankets
2024 年 4 月入住 3 晚
J. De La Vieja 于 2024年04月20日 的回复
Dear Ronald. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We are surprised reading your comments as each room has an umbrella. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 还可以

LUIS

满意：清洁度、员工和服务、住宿条件和设施
Good but no umbrella
2024 年 4 月入住 3 晚
J. De La Vieja 于 2024年04月20日 的回复
Dear Luis. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We are surprised reading your comments as each room has an umbrella. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 还可以

Edith

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is good and offers a lot of options for dining. Workers are very friendly most of them. Especially at the buffet, Sicardo gave us a great service.
2024 年 4 月入住 3 晚
J. De La Vieja 于 2024年04月19日 的回复
Dear Edith. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

oscar

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 3 晚
J. De La Vieja 于 2024年04月19日 的回复
Estimado Oscar. Gracias por valorarnos. Saludos cordiales, J. De La Vieja. General Manager. Grand Bavaro Princess.

8/10 还可以

Nicole

满意：员工和服务，清洁度
Only thing i did not like was the mosquitos in the room and bathroom. It was very annoying coming to the room and trying to kill them.
2024 年 4 月入住 3 晚
J. De La Vieja 于 2024年04月18日 的回复
Dear Nicole. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

Priscilla

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Best resort
2024 年 1 月入住 3 晚
J. De La Vieja 于 2024年04月18日 的回复
Dear Priscilla. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have the privilege to be your host on your next trip to Dominican Republic. Kind regards, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

Ana

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The only problem was on check in they won’t let you check in before 1500 and if your room is not ready you have to wait longer if you said something about it they catch a attitude besides that everything else is great good food everywhere you go drinks specially the piña colada and the coco loco had fun on my stay
2024 年 4 月入住 2 晚
J. De La Vieja 于 2024年04月18日 的回复
Dear Ana. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

6/10 一般

Joel

与家人出行
不满意：员工和服务
Customer service is terrible and food options are not too much ! Lost my flimsy wristband and had to pay $47! I lost it in the sea it was basically broken it’s not my fault the language barrier is annoying but it’s a nice place and the trolly system needs more rides the place is huge !
2024 年 4 月入住 4 晚
J. De La Vieja 于 2024年04月18日 的回复
Drar Joel. Thank you for your feedback. We are glad that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We highly appreciate that you bring all these issues to our attention as your comments and suggestions are always very helpful in order to improve the quality of our service. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.

10/10 超赞

Elroy

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Modern.... great food.....lots of walking if you like exercise. Gym could use a lift.
2024 年 4 月入住 2 晚
J. De La Vieja 于 2024年04月17日 的回复
Dear Elroy. Thank you for your feedback.We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, J. De La Vieja. General Manager. Grand Bavaro Princess.