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Riu Palace Bavaro - All Inclusive

4.0 star property

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Riu Palace Bavaro - All Inclusive

Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board
Property amenity
Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board
Reviews
8.2

Very good

Popular amenities

  • Pool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • All-inclusive

Explore the area

Map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Popular LocationArena Gorda Beach3 min walk
  • Popular LocationIberostar Golf Course5 min drive
  • Popular LocationCana Bay Golf Club7 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)26 min drive
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Room options

Villa Suite Jacuzzi (L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Shower/bath combination
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Villa (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Shower/bath combination
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Shower/bath combination
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub (E)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Shower/bath combination
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Villa, Superior L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Shower/bath combination
  • 441 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa, Pool View (Junior Suite, L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • 441 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa, Pool View (Junior Suite, E)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • 441 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa, Jetted Tub (Junior Suite Superior, L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Shower/bath combination
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Villa Junior Suite superior, Jetted Tub (E)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Shower/bath combination
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Villa (C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Shower/bath combination
  • 441 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, E)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (E)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior, U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Shower/bath combination
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa Junior Suite (E)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Shower/bath combination
  • 441 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Superior Villa, Jetted Tub (Junior Suite, B2C CAN)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior, B2C-US)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (B2C CAN)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Shower/bath combination
  • 689 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa (Suite, B2C-US)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Villa (B2C CAN)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
  • Sleeps 2
  • 1 King Bed

Villa, Pool View (Junior Suite, B2C CAN)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • 441 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C CAN)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Shower/bath combination
  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C CAN)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Shower/bath combination
  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Pool View (Villa, B2C-US)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa Junior Suite Superior, Jetted Tub (C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Villa Junior Suite, Pool View (C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Shower/bath combination
  • 441 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Superior, L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Shower/bath combination
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Swim Up, Elite Club, U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior (C))

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Villa (C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Shower/bath combination
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim Up, Elite Club, U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club, U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Courtyard View (U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite, Jetted Tub (B2C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Garden View (L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • 441 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Villa, Jetted Tub (Junior Suite, B2C-US)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
Shower/bath combination
  • Sleeps 5
  • 3 Double Beds and 2 Single Beds

Family Room, Courtyard View (U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Villa Junior With Pool View

  • Sleeps 2
  • 1 Double Bed

Villa Junior With Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

Double Suite Junior

  • Sleeps 2
  • 1 King Bed

Suite With Garden View

  • Sleeps 4
  • 2 Double Beds

Villa Superior With View

  • Sleeps 2
  • 2 Double Beds

Suite With Garden View

  • Sleeps 3
  • 2 Double Beds

Double Suite Junior

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Punta Cana

What's nearby

  • Arena Gorda Beach - 3 min walk
  • Iberostar Golf Course - 5 min drive
  • Punta Blanca Golf Course - 5 min drive
  • Cana Bay Golf Club - 7 min drive
  • Cortecito Beach - 18 min drive

Restaurants

  • Restaurante Colonial - 8 min walk
  • Daiquiri Lobby Bar - 3 min walk
  • restaurante la isabela - 12 min walk
  • La Plaza - 8 min walk
  • Montecristo Café - 13 min walk

About this property

Riu Palace Bavaro - All Inclusive

Other perks include:
  • Free self-parking
  • Guest reviews give good marks for the family-friendly amenities, bar and beach locale
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Balconies or patios, coffee/tea makers and ceiling fans

All-inclusive details

All-inclusive room rates at Riu Palace Bavaro - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Monte Cristo
  • Krystal
  • Geisha
  • La Bámbola
  • Taino

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Late check-in subject to availability

Special check-in instructions

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro - All Inclusive Punta Cana
Riu Palace Bavaro - All Inclusive All-inclusive property

Frequently asked questions

Is Riu Palace Bavaro - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Bavaro - All Inclusive?

Self-parking is free at this property.

Are there all-inclusive benefits at Riu Palace Bavaro - All Inclusive?

Some rate plans available at this property are all-inclusive.

Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 865 out of 1716 reviews" "
Rating 8 - Good. 433 out of 1716 reviews" "
Rating 6 - Okay. 203 out of 1716 reviews" "
Rating 4 - Poor. 122 out of 1716 reviews" "
Rating 2 - Terrible. 93 out of 1716 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Wade

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The food was not good and there were not beverage choices. Everything in the gift shop was marked up to double the price.
Stayed 5 nights in Apr 2024

6/10 Okay

Jeniffer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nos tuvieron que cambiar de cuarto tres veces. La primera el cuarto tenía hongo en sábanas y paredes del balcón. La segunda el aire no funcionaba bien. La tercera la puerta tenía problemas con la cerradura de la tarjeta. Amerita una remodelación en general. La comida no fue la mejor tampoco. Aunque reconozco que esto suele suceder en los hoteles “all inclusive”.
Stayed 3 nights in Apr 2024

6/10 Okay

Shawana

My original reservations were made for this hotel, but upon arrival we were informed that the hotel was closing, and we were switched to hotel RIU Marcos, which was a much better motel, and the facilities was exactly what we pictured goodness this hotel was closing
Stayed 3 nights in Apr 2024

10/10 Excellent

Ismet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at RIU is amazing, they provide excellent service. Location is great with beautiful beach 🏝️. Property is well maintained. Food is great. Spa and wellness, very good. The only thing where I would like to see some improvements are rooms that can use some updates, bed mattresses are slightly too firm for my preference. Overall I would recommend this property to my friends and family.
Stayed 7 nights in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given 5 stars for everything except that the entire hotel was closing the day we left for 4-month grand renovation. Should be spectacular when it reopens but during our stay they were removing art, mattresses, room fixtures etc. and halls and elevators not as clean as they could be. We felt rushed to leave.
Stayed 7 nights in Apr 2024

10/10 Excellent

Dayklent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay in the resort but one thing that I feel that should be changed is that the massage is $80 for 25 min, that price is out of this world.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place with the nicest people ever!!
Stayed 4 nights in Apr 2024

8/10 Good

Jagpreet, Surrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place but food can be better
Stayed 4 nights in Apr 2024

4/10 Poor

NINA

Stayed at Riu Palace Bavaro for a wedding. The only positive about my stay was there were not a lot of guests so I didn’t wait long for food, the pool was relatively empty, lots of poolside chairs to choose from and the beach wasn’t crowded with people. The negatives: lack of variety in food. The buffet areas such as Taino and montecristo had the same exact food selection. The Japanese restaurant was terrible. The Italian restaurant bampolo was used for the reception site and I was expecting Italian food. Nope… food that was served at the reception was pretty much the same food at the buffets. The rooms were older, rust seen on any metal surface. My rain shower head didn’t work in the shower so only used the handheld. Wanted to take a relaxing bath but the water was lukewarm at best and it took almost 25 minutes to fill bc the water was coming out so slowly. I turned on the jets and water flew everywhere even onto my bed. The room was spacious for one person and the fridge was well stocked so no complaints there. Pillows were flat and uncomfortable. I had to use 3 just to feel like I was actually sleeping on any and then I woke up with sore shoulders and a stiff neck. Toilets didn’t flush well, had to stand holding the flush button down until everything actually flushed down. The pool area was decent, beach was nice. Ordered some pina coladas and strawberry daiquiris and they were gross I couldn’t drink them. This is my second time staying at a Riu resort. Never again.
Stayed 3 nights in Apr 2024

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Riu was, by far, the worst resort experience I have ever had. One of the bartenders DRUGGED my friend and I at the Riu Party. About halfway through her drink, she realized something was wrong and we stopped drinking. She was sick for the next three days. There was actual poop splattered on our bathroom door when we got there and the bed sheets smelled like mildew. The pools were filthy, and all the food was way overcooked. On top of that, the service was terrible. The server around the pool area was rude. We waited 40 minutes for a drink IF we got our drinks at all. One day, he refused to take my friend's drink order at all. When my friend contacted the hotel directly about how she was drugged, they told her she needed to contact Expedia, as if Expedia was responsible for their bartenders drugging guests.