The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
First of all the only thing we liked was the staff service. Specially Sr. Bolivar Rivas (driver). This person is at your service and problem solving that makes you feel protected. Super Professional and Respectful and a great Human. Another staff is Sr. Jose Nunez waiter (captain) he runs a ship with such a smooth sailing and great human. And finally SR. Adrian Jimenez waiter at the Level Melia beach snack restaurant. He is amazing on remembering your drinks and constantly offering his service.
Hubertmaltez
2020 年 10 月入住 7 晚
6/10 一般
Ricardo
2020年10月5日
满意:清洁度、住宿条件和设施、客房舒适度
La rese
Ricardo
2020 年 10 月入住 2 晚
2/10 糟糕
真实旅客
2020年03月29日
真实旅客
2019 年 10 月入住 8 晚
10/10 超赞
真实旅客
2020年03月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very relaxing property! Had great service throughout our vacation.
真实旅客
2020 年 2 月入住 7 晚
10/10 超赞
Sade,San Diego
与家人及幼儿出行, 与家人出行
2020年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great and the property was beautiful. It's been almost a year and my son is still raving about our time here. We will be back this year for sure. The food was good, the peacocks walking around were just beautiful. I would definitely recommend this place.
Sade
2019 年 3 月入住 4 晚
10/10 超赞
JK
与家人出行
2020年02月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked everything, especially butler service in The Level. Julio and Reynaldo were awesome.
JK
2020 年 2 月入住 6 晚
8/10 还可以
真实旅客
2020年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2020 年 2 月入住 7 晚
10/10 超赞
真实旅客
与家人及幼儿出行
2020年02月17日
满意:清洁度、员工和服务、住宿条件和设施
The grounds were beautiful and service was impeccable.
真实旅客
2020 年 2 月入住 2 晚
8/10 还可以
真实旅客
2020年02月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Plus: sehr schön gepflegte Anlage
Minus: Teilweise Überheblichkeit der Restaurant-Angestellten und generell ein Tempo, an dass man sich erst mal gewöhnen muss.
真实旅客
2020 年 2 月入住 7 晚
4/10 很差
Sam,NYC
团体旅客
2020年02月10日
不满意:清洁度、服务设施、住宿条件和设施
Rooms were not clean or up to par as described. Food was absolutely awful.