I need to warn other people before they make the same mistake we did.
We booked two rooms for seven people, including my parents, who are 83, 72, and 66 years old, and two children, ages 10 and 11. We paid around $2,400 for just two nights, and I can honestly say this resort has been a huge disappointment.
The food is absolutely horrible. We have not had one good meal since we arrived. I have been traveling to the Dominican Republic since the early 2000s, and I have never stayed at a resort where I felt like my family was actually going to be hungry because the food was so bad.
The restaurants that have the better reviews are all booked. The only reservation we were able to get was at 9:45 PM, which is ridiculous when you have elderly parents who are ready to go to bed at that time. So basically, you are stuck with the terrible buffet. To make matters worse, the Wi-Fi barely works or doesn't work at all. The front desk staff has not been helpful at all. I even contacted Expedia to complain and try to get help, and unbelievably, even Expedia could not get in touch with the hotel. The common areas are not very clean either. For what this resort charges, I expected much better. Please don’t come here.