蓬塔卡納Zel全包式度假村是否設有泳池？

是，此住宿設有2 個室外泳池。泳池 09:00–18:00 開放。

入住蓬塔卡納Zel全包式度假村需要多少錢？

截至 2025 年 10 月 16 日，2 位成人於 2025 年 10 月 20 日入住蓬塔卡納Zel全包式度假村 1 晚的價格低至 HK$2,065.18，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

蓬塔卡納Zel全包式度假村是否寵物友善住宿？

是，此住宿允許旅客攜帶狗隻入住 (總數上限為 2 隻)。此住宿收取每隻寵物每晚 DOP3150 費用。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

蓬塔卡納Zel全包式度假村的泊車位收費多少？

此住宿提供免費自助泊車服務。

蓬塔卡納Zel全包式度假村的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：任何時間。

蓬塔卡納Zel全包式度假村是否提供全包式禮遇？

此住宿部分收費計劃屬全包性質。

蓬塔卡納Zel全包式度假村位於哪裡？

此豪華住宿位於巴瓦洛，距離Cocotal高爾夫球鄉村俱樂部 1 公里，而且距離洛斯科拉萊斯海灘和科爾特西托海灘不到 5 公里。巴瓦羅海灘和卡納角市中心亦位於 10 公里內。

蓬塔卡納Zel全包式度假村旁達加納區

Q: 蓬塔卡納Zel全包式度假村的泊車位收費多少？

此住宿提供免費自助泊車服務。

Q: 蓬塔卡納Zel全包式度假村是否提供全包式禮遇？

此住宿部分收費計劃屬全包性質。

10/10 優異

Savannah

家人同遊

2025 年 10 月 12 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

My mom, sister and I had a week long vacation here and Alvaro was with us the whole way! He was so helpful, kind and patient. He assisted us with whatever we needed. Alexis the experience manager was also so helpful, its not everyday the higher ups in a resort or hotel take time and care into cultivating an experience specific to their guests needs and we are so thankful to him for that. The staff overall was so great from the housekeeping to the servers at the restaurants, everyone treated us like family and after a week that’s what it felt like we became considering the resort is a smaller more intimate resort which we really loved. We also had an amazing day at the spa, the three of us got a massage and it was top of the line service. 10/10 recommend to anyone looking to travel to punta cana.

於 2025 年 10 月住了 7 晚

2/10 很差

Daniela

家人同遊

2025 年 10 月 12 日

不滿：整潔度

We had bad luck from the start. Our room wasn’t ready. It was dirty, management tried to accommodate, but seems like everything was going wrong. Three rooms they took us to, were not ready. The food at the buffet was often cold, there were very little vegetarian options, as well as other dietary restrictions. No food alterations possible. The spa was not available due to a celebrity being on site. Bicycles were in ok condition, but a lot of work to rent, there is not an attendant available and you have to wait for them to show up. The beach is ways away, there is a golf cart that takes you back and forth.

於 2025 年 6 月住了 3 晚

8/10 不錯

William

2025 年 10 月 12 日

讚好：整潔度、職員與服務和住宿狀況

Great individual service from butler

於 2025 年 10 月住了 6 晚

4/10 欠佳

Celeste

家人同遊, 多人同遊

2025 年 10 月 9 日

不滿：整潔度和設施服務

Ocean so far , a lot of drinks are not include.

於 2025 年 10 月住了 4 晚

10/10 優異

Roynelle

伴侶同遊

2025 年 10 月 7 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Zel was very aesthetically pleasing. Tropical with and cozy vibes from the lobby to the rooms. The service was great and the majority of staff speaks English, the food at this property was really good. Our favorite dining option was the steak house 10/10. We had a butler that came with our room, Erickson was very helpful in making our stay comfortable and unforgettable. I highly recommend booking a treatment at the spa, definitely my top experience at this resort. This property also has a club on site which was fun to go to after dinner.

於 2025 年 10 月住了 4 晚

4/10 欠佳

jessica

2025 年 10 月 3 日

讚好：整潔度、職員與服務和住宿狀況

不滿：設施服務

Buffet not open, pool was drained 2 days of my stay did not have a lot of drinks advertised available or food. Not many food options. Activities very limited and not available

於 2025 年 9 月住了 5 晚

10/10 優異

Aivic

伴侶同遊

2025 年 10 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

perfect stay

於 2025 年 9 月住了 4 晚

10/10 優異

ALEJANDRA DE JESUS

2025 年 10 月 1 日

讚好：整潔度、職員與服務和住宿狀況

Todo de lujo. Es el mejor hotel que he visitado.

於 2025 年 9 月住了 5 晚

10/10 優異

George

伴侶同遊

2025 年 9 月 29 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The spa was beautiful and relaxing. Everything in the resort smelled and looked very fresh. The couples massage was perfect. The swim up master suite was AMAZING! The staff was extremely attentive and accommodating. They gave us the perfect honeymoon.

於 2025 年 9 月住了 2 晚

10/10 優異

Marlen

伴侶同遊

2025 年 9 月 28 日

讚好：設施服務和住宿狀況

Super

於 2025 年 9 月住了 4 晚

6/10 一般

Cali

多人同遊

2025 年 9 月 24 日

讚好：整潔度、設施服務和住宿狀況

The property and amenities were great. The staff was slightly disappointing but Alvaro was great and saved our stay

於 2025 年 9 月住了 3 晚

2/10 很差

Lace

家人同遊

2025 年 9 月 23 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

The worst vacation ever. I was extremely disappointed with my stay at this resort. From the moment we arrived, the service was below expectations. Our room was unacceptable — the bed sheets had dead bugs, and there was visible mold in the room. The pool was dirty and unkempt, making it unusable. Necessities like washcloths were missing, which is surprising for a resort that advertises itself as luxury. This resort was a huge disappointment. The walkways were unkempt with grass and debris, and the overall property felt poorly maintained. The staff was unfriendly and not eager to help, which made the experience even worse. The staff only cater to people that are from DR. If you are American I suggest you find another resort. Rudy the hibachi chef was extremely unprofessional and made our stay horrible. I thought this hotel was adult-only. There were kids everywhere running around. I felt uncomfortable about wearing certain clothes because of the children. I was extremely disappointed with the butler service during my stay at this resort. What was advertised When you pay for a resort that promises butler service, you expect convenience and care — not to feel ignored or like you’re inconveniencing the staff. Unfortunately, this left a negative impact on my stay and did not justify the premium price I paid. A resort should provide comfort, peace, and quality service — but I left feeling the opposite. This was not the relaxing experience I had been looking forward.

於 2025 年 9 月住了 4 晚

10/10 優異

Cherita

伴侶同遊

2025 年 9 月 23 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We were glad that we went during slow season so that we could thoroughly enjoy the tranquility of the property. There were enough guests to provide company without it every being busy or over crowded as since all-inclusives are known to be. Diverse restaurants, the staff were very hospitable and you could see they're like a happy family. We had a couple of minor maintenance challenges but they were handled well. We did much of nothing and just lazed around but it was enjoyable. We never left except to take the shuttle down to the very chic Beach Club. Definitely a memorable visit.

於 2025 年 9 月住了 4 晚

10/10 優異

Siham

2025 年 9 月 22 日

於 2025 年 9 月住了 3 晚

10/10 優異

Robert

2025 年 9 月 22 日

讚好：整潔度、職員與服務和住宿狀況

於 2025 年 7 月住了 3 晚

10/10 優異

Cavan

伴侶同遊

2025 年 9 月 21 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Beautiful resort. Lovely rooms. Very clean all round. Food options are somewhat limited, but there are very nice options at each restaurant as long as you get the right things. 90% are very nice and attentive. As with all resorts, tips help. We experienced some teething issues with staff, but nothing serious that wasn't apologised for and resolved. The activities are really good and there is enough to do each day. The gym could do with more than one treadmill. All round we had a great time and would most likely go back one day.

於 2025 年 9 月住了 7 晚

2/10 很差

Emma

2025 年 9 月 21 日

讚好：職員與服務

不滿：整潔度

於 2025 年 9 月住了 5 晚

2/10 很差

Cesar

伴侶同遊

2025 年 9 月 21 日

讚好：整潔度和職員與服務

不滿：設施服務

The staff is amazing I don’t take nothing away from none of staff excellent service.. everyone treated us beautifully. Now under the conditions of weather I understand certain things but first day arrived buffet was closed so we had to reserve for 8:30 at one restaurant steak house was closed most time me being here and WiFi was impossible in our room and during a bad outage they had cause of weather but as a big establishment the should be ready for certain things or accommodate there guess with other things to do as the problem is fixed I could not order room service because everything is digital and WiFi was off most of my visit so could not use certain things in the hotel without going to reception bad weathers and had to walk to reception which I didn’t just stood in an slept and waited for reservations in same restaurant that I went first night because steak house was closed amenities were not up to par very bad experience for me everyone was super friendly but so much they can do they are not owners and that I understand so I don’t blame staff I blame the owners who are suppose to have a protocol for there staff ready for when things like this happen and accommodate food service was selective understanding lot of food but u can control by knowing how many ppl you have etc so much you can do to control outcomes to lose and even tho u lose as a business there are better days to gain what u lost so very very bad experience for me that i come from so far !

於 2025 年 9 月住了 2 晚

8/10 不錯

Guillermo

2025 年 9 月 20 日

讚好：整潔度、職員與服務和住宿狀況

不滿：設施服務

They never had the liquor that you ask for, I will never go back to this hotel

於 2025 年 8 月住了 2 晚

10/10 優異

Maria Asuncion

2025 年 9 月 20 日

讚好：整潔度、職員與服務和住宿狀況

My husband enjoyed everything during our stay. Everyone was very helpful and smiley 😊 faces. Surely worth to recommend the resort and location. Leticia, Aneuris,Juan Frank, most of the names were so difficult to remember. All the staff were so friendly and helpful. Thank you all for making our vacation unforgettable. Thank God for everything 🙏

於 2025 年 9 月住了 5 晚

10/10 優異

Aleanie

多人同遊

2025 年 9 月 15 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

La propiedad muy limpia, aire funcionaban bien todo bonito.

Me hicieron esta sorpresa para mi cumpleaños !

於 2025 年 9 月住了 3 晚

4/10 欠佳

Jasmine

多人同遊

2025 年 9 月 15 日

不滿：整潔度和住宿狀況

They didn't honor the spa credit. If I was to add something it would only be $30credits. I couldn't use anything.

於 2025 年 9 月住了 3 晚

10/10 優異

Stacy Rae

2025 年 9 月 15 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

So quiet and relaxing. Top notch staff and accommodations. Would definitely return!

於 2025 年 9 月住了 2 晚

10/10 優異

Luis

2025 年 9 月 14 日

讚好：整潔度、職員與服務和住宿狀況

於 2025 年 9 月住了 4 晚

2/10 很差

Jennifer

2025 年 9 月 14 日

於 2025 年 8 月住了 2 晚

蓬塔卡納Zel全包式度假村

Zel Punta Cana – All Inclusive

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