Food was good. Staff was great. Room condition was poor. Room service staff was good, but the condition of the room, with AC leaking water at times, small TVs that would turn off periodically left something to be desired. The room smelled when we entered and had to be sprayed. I believe it was likely because of the moisture. There was a lot of moisture all around.
Pankaj
2025 年 7 月入住 3 晚
10/10 超赞
ANURADHA,dix hills
与家人出行
2025 年 3 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Will recommend to our family and friends
ANURADHA
2025 年 2 月入住 3 晚
10/10 超赞
Anik
与家人出行
2024 年 12 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good place to stay in Puri, not too far away from the beach
Anik
2024 年 12 月入住 4 晚
2/10 糟糕
Sunit
与家人出行
2024 年 8 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Except the AC in the room.Nothing is good about the property.The toilets are not clean.All the areas are stinky.The staffs are rude. The food is over priced.The staffs needs adequate training on how to treat the guests.They don't have the any etiquette on how to address the customer concerns and issues.
I am extremely disappointed with the property
Sunit
2024 年 8 月入住 1 晚
2/10 糟糕
TARA
与家人及幼儿出行
2024 年 7 月 31 日
不满意:清洁度、员工和服务、住宿条件和设施
Terrible resort with pungent drain smell throughout the property. They claim free Wi-Fi but the poor Wi-Fi is only available at the lobby. No cable. Staff tried to provide another room but equally worse. I misplaced my room key somewhere in the room and I asked for a temporary one - the staff’s attitude is we can’t give provide another one without extra Rs.500. Do a favor to yourself and don’t waste money here. It is not even worth Rs.2k. Stay near Golden beach hotels. Only the restaurant is decent in this place.
TARA
2024 年 7 月入住 2 晚
6/10 一般
swapan kumar
2024 年 4 月 17 日
Overall maintenance is average.
swapan kumar
2024 年 4 月入住 3 晚
10/10 超赞
HARENDRA SINGH
2024 年 3 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Great place
HARENDRA SINGH
2024 年 3 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2022 年 11 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible in-room service / dirty and torn bedlinen
Serious issues with housekeeping and room services. All the issues were reported and acknowledged by the hotel manager. Hotel manager could not help much as the booking was done through hotel.com website. The comission of hotel.com on this booking was more than INR10,000.00
The room assigned was not prepared for 3 guest. Missing towel toiletries. When we ebtered the room it was tardy with extrly dirty lamp shades and the bathroom window blind had fungus on it
The bed sheets, pillow and comforter cover were over used and torn. Broken pillows and stained mattresses.
The shower was broken that was fixed after we complained. There was a need of consant chasing of the housekeeping for providing toiletries and towel - as the room cleaning service doing proper job.
Overall the stay was a nightmare, as the room beside us was being renovated and there was noise of drilling during the day time.
The only positive of this property was the sea view...and quietness as it is a remote location.
I request hotels.com to kindly look into this matter urgently as obviously i have overpaid for this horrible stay.
Kindly note the hotel manager also informed the senior management about these issue and i had met the guy heading room service and shared all my complaints/concerns directly with him. - Room number was 731 or 713....
真实旅客
2022 年 10 月入住 4 晚
10/10 超赞
Vaishali
与家人出行
2022 年 11 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location for Puri and the close by beaches. Our room had a partial view of the sea.
The staff are excellent and went beyond means to make us feel comfortable !
The restaurant food is North Indian and good. We are there almost everyday. Restaurant staff too are polite.
Just a note I want to mention: A bath May would have helped in the bathroom as senior people find it hard to get out of the shower with wet feet and could be dangerous.
Also, we were 3 adults in one room and the resort charges for the extra adult to be in the room, however the amenities are not of 3 people. There are only 2 cups and tea/coffee sachets are only two. Bottled water is two bottles so perhaps this can be accommodated for 3 people.
Vaishali
2022 年 10 月入住 3 晚
2/10 糟糕
Satyabrate
2022 年 1 月 6 日
Satyabrate
2021 年 12 月入住 1 晚
8/10 还可以
KANAN CHAL
与家人出行
2022 年 1 月 5 日
满意:客房舒适度,住宿条件和设施
view of sun rising and sea is amazing.
Stay was OK.
We did booking for 3 rooms and we reached the hotel at 10.45 am. First room we got at 11.30 am and the other two rooms after 12.30 pm.
I will not stay here again. Washroom was so sticky and wet. The room is 0 star. I don’t understand why Travelocity rated this as a 4 star, did someone get paid under the table? I paid for 4 star hotel but got a cheap one. The exterior of the hotel looks good, but that’s about it. I will not recommend this hotel to any foreigners, it’s only a good fit for a local person.
真实旅客
2018 年 12 月入住 2 晚
2/10 糟糕
SUNIL,JHARKHAND
2018 年 10 月 24 日
不满意:员工和服务
VERY POOR SERVICE, DISCOURTIOUS BEHAVIOUR OF STAFF.TRAVEL DESK PERSON VERY SHRUDE.NOT ADVISABLE TO STAY AT THIS HOTEL
SUNIL
2018 年 10 月入住 2 晚
6/10 一般
真实旅客
2018 年 7 月 15 日
不满意:住宿条件和设施
真实旅客
2018 年 7 月入住 3 晚
2/10 糟糕
santanu,kolkata
2018 年 1 月 4 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst hotel in puri
Worst hotel.worst reception.only bother about money..dont know how 2 treat with people...talking only about money...far away from beach
santanu
2017 年 12 月入住 2 晚
2/10 糟糕
真实旅客
2017 年 9 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst experience.
Worst room.i have been checkout an hour left from check in
真实旅客
2017 年 9 月入住 1 晚
4/10 很差
P. Raj,BBSR
2017 年 8 月 22 日
不满意:清洁度、住宿条件和设施、客房舒适度
Not going back
Not the best experience. Rooms were not clean, Ac was not working and TV remote did not exist.
P. Raj
2017 年 8 月入住 1 晚
2/10 糟糕
Suni,Atlanta
2017 年 6 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not As expected
Worst experience for price and place. Nothing good to pay this amount its 1star hotel
Suni
2017 年 5 月入住 1 晚
6/10 一般
真实旅客
2017 年 2 月 14 日
满意:员工和服务,清洁度
approach to the hotel was not good.
Food and staff were good. Hotel was not on beach.
真实旅客
8/10 还可以
Manish,Kolkata
2016 年 3 月 31 日
满意:清洁度、员工和服务、客房舒适度
We enjoyed thoroughly.
Manish
4/10 很差
Ruth
2015 年 11 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
in die Jahre gekommene Anlage (für Inder)
In die Jahre gekommene Anlage für Inder. Kein direkter Meereszugang (Lagune davor) , angebotene Serviceleistungen wurden nicht erbracht (z.B. Shuttleservice zum 5 km entfernten Ort Puri), keine Sitzmöglichkeiten im ansich schönen Garten, laut (wie viele indische Hotels)
Ruth
8/10 还可以
Subhasish
2015 年 11 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay after uncertainties
Nice stay after uncertainties - The stay was very nice but not till the hotel called up 12 hrs before the stay period. The numbers available with expedia as well as in the hotel website are outdated ones and are not functional. There was no way out to confirm on the road directions, vehicle pickup or notify the hotel on tentative arrival time, etc..
Subhasish
2/10 糟糕
Rana,Atlanta, GA
2015 年 6 月 16 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice property but very poorly maintained
Property was just not what was advertised on their website. It is very run down with leaky roofs/ceilings, broken door handles and safety locks. Major issue was Air Conditioning. There was no Air Conditioning on both the rooms booked including no AC in major parts of the property. Front desk is of no help! The best part of the property is the dining service, their staff is very cordial and excellent at their job. No proper road to the property as well as no beach access even though the property is beach front. In all, it was not worth the money we paid for!!!
Rana
8/10 还可以
Prof Arup,Kolkata, India
2015 年 6 月 12 日
满意:清洁度、员工和服务、客房舒适度
A Place Worth Visiting
The hotel excels with its service and immaculate behavior of its people. We stayed there for 6 days and enjoyed our stay. The property is one of a kind with a lagoon and the sea beach after a beautifully maintained garden. The food was good and the chef took special care of us. We had dinner specially prepared for us with local ethnic Odiya cusine. The GM of the hotel is a friendly person and takes personal care. The only problem is the road connectivity.The place remains at a desolate area away from the city.In a saline weather, maintaining the huge property is difficult and wall paints got damped and peeled off at certain points. Power cut is frequent.But at the end of the day we remember the positives only.Lovely people all around greeting in folded hands!