菩萨省的家庭旅馆

“我在Hotel.com 預訂2月四日至2月7日共4個晚上私人房間，到達旅館是我出示入住證明，女職員說沒有收到有Hotel.com發出的入住證明，我於是付款租了一個床位，他承諾我翌日將會得到房間。在2月8日我離開酒店時，我要求旅館發給我由2月5日至7日3個晚上的入住收據，因為我發覺他早前發給我的收據副本曾經刪改，與正本不相同並在收據上面寫上柬埔寨文字，這是不合法的，因為我回到香港後要向Hotel.com索回房間收費，我不明白內容所以要求更換。男職員拒絕發出並憤怒地趕我立即離開，我拒絕後，我從櫃檯走出來並把我推向窗邊揮拳想打我，幸好被一名外籍女旅客阻止。然後他把我的行李拋向門口，其他職員進來才停止發生爭執。旅館應該保障住客的安全，但職員想毆打客人就只是為了擅自一張删改了的收據而出手打客人，旅客的安全有什麼保障。訂房是包括迎賓飲品及免費早餐，餐廳經理給我的迎賓飲品是一杯冰水，早餐只有三天麵包及一杯飲品，跟同事在場的其他旅客完全不同，他們額外還有炒蛋和煙肉，我曾經問過餐廳經理，他說就是這樣的早餐和歡迎飲品，你說這樣公平嗎？”

“Laccueil a ete tres bien, la chambre etait vraiment propre, le personnel super gentil et attentionné, lhotel est bien située, le lit est tres confortable.”

“It was Filthy !! Pillows had black mold , mattress was filthy , limited towels ( half were torn in half baby blankets) No hot water at all , access road to hotel was mud and NO LIGHTING at night .. I LEFT HOTEL 5 days Early as I started to get sore red eyes, running nose and a cough. I will be contacting EXPEDIA how they can have such a HORRIBLE property in their system.. ”

“Family who runs the place is very welcoming. Beds are comfortable and mosquitos net is supplied. Clean place and good food quality. I recommend”

“Confirmed reservation and payment on Expedia. Hotel claims they no longer work with Expedia so they didn't have my Expedia-confirmed reservation... and I had to pay again (so paid both to Expedia online and to Hotel in-person)... confusing and not good. A refund is deserved here... right Expedia?”