Everything is good. The hotel is not a new one but condition is excellent. All staff are friendly and helpful except for restaurant service. Waitress telling us the closing time of breakfast was rather blunt and cold. Breakfast area was also not as good as before, like, no one attending to out of order coffee machines and empty food platter. If this is addressed it would be perfect.
真实旅客
2023 年 12 月入住 3 晚
10/10 超赞
SIN PAN DANIEL
与家人出行, 与配偶出行
2023年08月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is excellent, convenient to go to various tourist spots we planned to go. Thanks reception staff Eve/Eva Lau for making arrangement for a good view room and providing us a comfortable drinks in waiting. The starting 20 minutes in hotel is so critical, that we can have a enjoyable and comfortable three-day trip in TsingDao. And the birthday cake, whole cake!!, is so tasty. Thanks for the hotel's generosity and hospitality.
Dear Guest,
Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your rating. We look forward to welcoming you back soon.
Yours sincerely,
Sunny Zhang
Director of Communications
Dear Guest,
Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your comments. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon.
Yours sincerely,
Sunny Zhang
Director of Communications
Dear Guest, Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your rating. We look forward to welcoming you back in the near future. Yours sincerely, Sunny Zhang Director of Communications
10/10 超赞
KIM YING
2019年06月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
KIM YING
2019 年 6 月入住 3 晚
Sunny 于 2019年06月13日 的回复
Dear Guest,
Thank you for staying at Shangri-La Hotel, Qingdao and thank you for your rating. We look forward to welcoming you back in the near future.
Yours sincerely,
Sunny Zhang
Director of Communications
lovely hotel room, great location and very convenient for walking, metro, or parking. woudl stay there again if ever go back to Qingdao.
真实旅客
2019 年 5 月入住 2 晚
Sunny 于 2019年05月24日 的回复
Dear Guest,
Thank you for staying at Shangri-La Hotel, Qingdao and thank you for your comments. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon.
Yours sincerely,
Sunny Zhang
Director of Communications
The hotel is perfect, but little bit old. Generally it is nice hotel with perfect service.
Hua
2019 年 3 月入住 5 晚
Sunny 于 2019年03月29日 的回复
Dear guest,
Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your comments. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon.
Yours sincerely,
Sunny Zhang
Director of Communications
8/10 还可以
Ping Wai
2019年02月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Helpful and friendly staff, good and convenient location with big shopping mall beside
Ping Wai
2019 年 2 月入住 6 晚
Sunny 于 2019年02月14日 的回复
Dear guest, Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your comments. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Yours sincerely, Sunny Zhang Director of Communications
Dear guest,
Thank you for staying at Shangri-La Hotel, Qingdao and thank you for your rating. We look forward to welcoming you back in the not too distant future.
Yours sincerely,
Sunny Zhang
Director of Communications
10/10 超赞
ka wah Bonnie
2018年11月20日
Good
ka wah Bonnie
2018 年 11 月入住 4 晚
Sunny 于 2018年11月20日 的回复
Dear guest,
Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your rating. We look forward to welcoming you back in the near future.
Yours sincerely,
Sunny Zhang
Director of Communications
離現在的機場不太遠,不塞車大約不用一小時便到,鄰近3號線地鐵及巴士站,所以出外遊覽時交通尚算方便,靠近萬象城所以SHOPPING方便,加上有世嘉遊戲城及滑冰場在商場內,帶小朋友去玩也非常方便合適,可惜要走較遠才有超市.另外,服務員工作認真,唯買伴手禮卻有在房間宣傳但並冇現貨,這點很可惜,CHECK IN 及 OUT的時間較長,可能是電腦系統問題,幸好前台服務員有禮貌和細心,幾經辛苦才可上到房間,房間可能有點舊,是時候要番新了,但空間很大,且景色很好,住下來也是舒適的.
Dear guest,
Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your rating. We are looking forward to welcoming you back to the hotel in the near future.
Yours sincerely,
Sunny Zhang
Director of Communications
8/10 还可以
Wai Ting
2018年06月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wai Ting
2018 年 6 月入住 3 晚
Sunny 于 2018年06月21日 的回复
Dear guest,
Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your rating. We look forward to welcoming you back to the hotel in the near future.
Yours sincerely,
Sunny Zhang
Director of Communications
10/10 超赞
CHI TAK
2018年04月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
CHI TAK
Sunny 于 2018年04月23日 的回复
Dear Guest,
Thank you for staying at Shangri-la Hotel, Qingdao. We are looking forward to welcoming you back to the hotel in the near future.
Yours sincerely,
Sunny Zhang
Director fo Communications
Dear guest,
Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your rating. We are looking forward to welcoming you back to the hotel in the near future.
Yours sincerely,
Sunny Zhang
Director of Communications
8/10 还可以
Fung sin
2018年03月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fung sin
2018 年 3 月入住 1 晚
Sunny 于 2018年03月22日 的回复
Dear guest,
Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your rating. We are looking forward to welcoming you back to the hotel in the near future.
Yours sincerely,
Sunny Zhang
Director of Communications
Dear guest,
Thank you for staying at Shangri-La Hotel, Qingdao and thank you for your rating. We are looking forward to welcoming you back to the hotel in the near future.
Yours sincerely,
Sunny Zhang
Director of Communications