Honolulu Queen Emma Summer Palace Hotels

"Very good morning breakfast, room was given as booked on top floor with beautiful view. The whole family was happy and satisfied. "

"Rooms are old, wore out, dirty looking."

"Bathroom was dirty and bed bugs."

"The room we booked wasn’t clean upon check-in :/ that was super disappointing. There’s a lot of fees and such tacked on and it’s unclear until you ask questions. I stayed here in November of last year and it was fine but this time around even though I got a better room, the experience was of lesser quality, which ultimately was a bummer. If I were to visit the area again, I’d stay somewhere else for sure. "

"Ok"

"The front desk staff José and Nalu were awesome. We were stranded in Honolulu after my wife got hurt and needed surgery at the local Queens Medical Center. They worked closely with me during her recovery. Adjusted each day that extended my time here. Jamie Rose server was great as well. "

"clean room, comfortable bed, friendly staff despite their tiredness, air conditioning cold, breakfast was very good. Bathroom too tiny. Requested access rooms for disabled person but not enough rooms to accommodate. All first floor rooms should be disable accessible. And all first floor entrance doors should be easy for disabled person to open and walk in and out. "

"Yes"

"It was a grea stay in overall. "