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关于皇后镇帝国酒店的点评

2.5 out of 5
皇后镇帝国酒店
2 Orr Street, Queenstown, TAS

点评

7.6

还可以

10 分 - 超赞。71 条好评,共有 313 条点评" "
8 分 - 还可以。132 条好评,共有 313 条点评" "
6 分 - 一般。78 条好评,共有 313 条点评" "
4 分 - 很差。20 条好评,共有 313 条点评" "
2 分 - 糟糕。12 条好评,共有 313 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

7.4/10

服务设施

7.2/10

住宿条件和设施

7.2/10

环保

点评

6/10 一般

真实旅客

不满意:员工和服务
2019 年 10 月入住 1 晚

8/10 还可以

真实旅客

满意:员工和服务,清洁度
2019 年 4 月入住 1 晚

10/10 超赞

彥弘

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
好啊!
意料外的好
2019 年 2 月入住 1 晚
Tracy - Admin 于 2019年02月25日 的回复
thank you for your review!

10/10 超赞

Yi-Chen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
令人愉快的住宿
帝國飯店是個位於市中心,歷史悠久、有特色的古老飯店,含基本簡單早餐、靠近火車站,搭西部荒野火車方便。衛浴很多間,使用方便。
2018 年 12 月入住 4 晚
Tracy - Office Admin 于 2019年01月22日 的回复
感谢您的反馈,我们很高兴您喜欢您的住宿。

6/10 一般

真实旅客

满意:客房舒适度,清洁度
不满意:住宿条件和设施,员工和服务
The hotel got nice rooms but no hot water at night, even when I go for a shower in the early morning I could barely get hot water for it. Hope the hotel can fix it soon. Otherwise the hotel is good

6/10 一般

真实旅客

不满意:客房舒适度
the room is freezing, simple small room
The night I stay was so cold and the room is freezing. The warmer is very small and useless to warm the room. There is no other choice so I dine the the restaurant. many choice but not really delicious, especailly the beef steak, overcooked. chinken is fine, seafood basket nothing special only what I like in the hotel is the renovated bathoroom, clean and morden. but not all bathroom is new, some are old and ugly. you have to wait for the new bathroom room is so small, no facilities at all. not worth money but you have no choice in Queenstown

8/10 还可以

Richard

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A handy stopover for the Wilderness Railway and nice food for dinner.
2024 年 3 月入住 2 晚

8/10 还可以

sharon

满意:清洁度、员工和服务、住宿条件和设施
Hotel had a lot of historical character and was in a great downtown location. We rate the hotel in part because of historical character.
2024 年 2 月入住 1 晚

6/10 一般

Stuart

满意:清洁度
不满意:住宿条件和设施
2024 年 1 月入住 1 晚

2/10 糟糕

Brett

满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Liked the building. Didn't like having no curtain (hard to have that with no curtain rod) on window. Stayed two nights and complained both times to different staff to no avail. Did like the breakfast. Lamb meal at $25 ran out so had to have an average (my medium rare steak turned out medium) steak meal at $44 which is expensive.
2024 年 1 月入住 1 晚

2/10 糟糕

Brett

满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

8/10 还可以

Jodie

与家人出行
满意:员工和服务
Quaint country hotel with a touch of nostalgia. Late check in was easy. My teenage daughter enjoyed seeing the original staircase and the display of old furniture, lounges, desk and typewriter etc. Enjoyed dinner and the complimentary continental breakfast in the dining room. The laminated placemat of the hotels history was a nice touch. Our room was adequate and the bathroom was recently renovated which was nice. Would have liked a pedestal fan as the room was a bit stuffy and the window rattled all night. Plus probably a little unsafe being on the second storey with no fly screen and as the door couldn’t be left open and the ceilings are high, the cool air outside didn’t have much affect. Did appreciate the large mugs for our tea/coffee and my daughter had her own space which was nice. Staff very accommodating and friendly. Conveniently next door to Queenstown train station for tourists which we also enjoyed the next day.
2024 年 1 月入住 1 晚

8/10 还可以

Aukje

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Empire carries so much history. The Blackwood balustrade is amazing. There is such a feeling of majesty about the place. .
2024 年 1 月入住 1 晚

8/10 还可以

Patricia

2024 年 1 月入住 1 晚

8/10 还可以

Patricia

2024 年 1 月入住 1 晚

10/10 超赞

Kim

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not just a pub, my stay here exceeded my expectations.
2023 年 12 月入住 1 晚

10/10 超赞

Meeta

满意:清洁度、员工和服务、住宿条件和设施
We stayed there just for a night but felt like we should have stayed for 3. Nice hotel inside and out- and very friendly and accommodating staff. With a touch of history, and with a feel of elegance, this hotel is a true holiday palace. Superb.
2023 年 12 月入住 1 晚

6/10 一般

Karoly

与配偶出行
满意:员工和服务
不满意:服务设施
Friendly and helpful staff.
2023 年 12 月入住 2 晚

8/10 还可以

Heather,Aberfoyle Park

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room we were allocated was so small there was not enough floor space to open our small cases so we were offered a larger room which was OK.
2023 年 11 月入住 1 晚

6/10 一般

ali haider bukhari

商务旅客
满意:员工和服务
Good for one night stay.
2023 年 11 月入住 1 晚

6/10 一般

Angelina

2023 年 10 月入住 1 晚

8/10 还可以

Lynn

与配偶出行
满意:清洁度、员工和服务、服务设施
This hotel has lots of history and character.
2023 年 11 月入住 1 晚

8/10 还可以

Janne

与配偶出行
满意:员工和服务,清洁度
Room was very small. No tv and our heater was not working properly. By the time we went to have a shower the water was lukewarm. Meals were very nice and we had a continental breakfast which was good
2023 年 10 月入住 1 晚

8/10 还可以

Mark

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed my stay. It’s my kind of hotel. Character and some real history. I look forward to coming back.
2023 年 9 月入住 1 晚

8/10 还可以

Klaus

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I noticed ,when they started updating the place( huge task), they started with the bathroom facilities and they did a stunning job ! So for me the most important part is done already, so I didn't mind the room not beeing perfect. Everything was clean and we were very well looked after. I definitely would go there again !
2023 年 9 月入住 2 晚

6/10 一般

Carolyn

与配偶出行
不满意:住宿条件和设施,清洁度
Room was dark & dingy, carpet dirty, light switches didn't work, no towel rails or shelves. Overpriced.
2023 年 6 月入住 1 晚

8/10 还可以

Anthony

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Impressive and prominent with a lot of history attached. Well worth a visit and stay particularly for the rail buff, right opposite the station.
2023 年 5 月入住 2 晚

6/10 一般

Marcus

low interaction with staff… didn’t see anyone really other than the barmaid at check in.. & cleaner at Checkout! But all in all.. OK.. am I tweeting historic building worth a stay… I really could have been anybody walking in off the street.. they wouldn’t know… as o wasn’t checked for I’D
2023 年 5 月入住 1 晚

10/10 超赞

Peter

团体旅客
满意:清洁度、员工和服务、服务设施
The Empire has a great country feel, the location is superb, the staff are awesome, the food is always superb, rooms are great, clean, quiet, and well-appointed. Perfect spot for a relaxing visit to a great part of the world.
2023 年 5 月入住 1 晚

4/10 很差

jenni

与配偶出行
不满意:员工和服务、服务设施、住宿条件和设施
This property - or at least the room where I stayed in overnight had very limited facilities such as bedside table, toiletries not supplied, unbelievably small bedroom and bathroom, no additional bedding . extremely noisy fridge and exhaust fans for kitchen outside of the window. Continental breakfast also very basic - would not recommend
2023 年 4 月入住 1 晚

8/10 还可以

Kerry

团体旅客
满意:员工和服务,清洁度
Convenient
2023 年 4 月入住 1 晚

8/10 还可以

robert

与配偶出行
满意:员工和服务,清洁度
This place has a long history ( for Oz) Lots of rustic charm with the decor being kept period
2023 年 4 月入住 1 晚

4/10 很差

Robert

满意:员工和服务
Room not much bigger than a cell,no window.
2023 年 3 月入住 2 晚

10/10 超赞

Robert

2023 年 3 月入住 1 晚

8/10 还可以

Dwayne

与配偶出行
满意:员工和服务,清洁度
Only complaint would be that our room did not have aircon and not having any windows it was a little stuffy.
2023 年 3 月入住 1 晚

6/10 一般

Michael

2023 年 3 月入住 2 晚

4/10 很差

Chris

与配偶出行
不满意:住宿条件和设施,服务设施
Room was quite small and stuffy, and in need of remodeling. No window or other connection to the outside world. No A/C, just a pedestal fan with a missing switch knob. The lobby is lovely, old woodwork, but the room was below par.

2/10 糟糕

Dennis

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property has been poorly kept and needs so much work to bring it up to any reasonable standard. We were booked and paid for 4 nights but checked out after 2 nights. That was under sufferance.
2023 年 2 月入住 4 晚

10/10 超赞

Bruce

与配偶出行
满意:住宿条件和设施,员工和服务
Beautiful old Historic Hotel.
2023 年 3 月入住 1 晚

8/10 还可以

Patrick

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Old-style charm. Comfortable bed. I would have preferred a room with a bathroom, but the compensation was a lower price. Furnishing was sparse. I'll go there again.
2023 年 2 月入住 1 晚

8/10 还可以

Julian

商务旅客
满意:住宿条件和设施,员工和服务
2023 年 2 月入住 2 晚

2/10 糟糕

Gay

与配偶出行
不满意:住宿条件和设施
Room and bed was terrible for the $150 a night. Ordered three things off the menu before there was one available and when we got it it was wrong. Service in bar was an inconvenience to the staff.
2023 年 2 月入住 1 晚

6/10 一般

Leonie

与家人出行
满意:清洁度
Not happy to have a room without a window
2023 年 1 月入住 1 晚

4/10 很差

Larry

不满意:住宿条件和设施,员工和服务
Very interesting property but not very good value for money. Service was minimal.
2023 年 1 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Room with a bed.
We are a family of 4 and there was no fan or aircon in the room. Floors did not appear to have been properly vacuumed. Suspect the room is not used very often. Bunk beds flopped from side to side. Staff took us to the room via the smoking area, rear loading dock and fire escape. We didnt see if fit for a family to stay in, so left and found other accommodation.
2023 年 1 月入住 1 晚

6/10 一般

真实旅客

不满意:客房舒适度,住宿条件和设施
2023 年 1 月入住 1 晚

6/10 一般

Allan Boye

2023 年 1 月入住 2 晚

8/10 还可以

Jade

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice stay in a historic hotel in the town centre. Room was clean with basic amenities, and we enjoyed the styling. The simple complementary breakfast was enjoyable.

2/10 糟糕

Faye

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dirty tissues behind "box/bedside table", room tiny, 2 multi power boards, instead of power points. Bathroom badly designed. 1 metal chair in room - no room for this really or anymore. Staff unhelpful. Told need to book for the dining room, but when arrived for the booked time, advised that kitchen/dining room not working so best to go elsewhere. No assistance as to where we could go. Upon our return, dining room with large groups of guests enjoying dinner!

4/10 很差

ANGELA

与配偶出行
满意:员工和服务
不满意:住宿条件和设施
Very ordinary room. Bed and chair. No tv no aircon no window screens.
2022 年 11 月入住 2 晚