The hotel got nice rooms but no hot water at night, even when I go for a shower in the early morning I could barely get hot water for it. Hope the hotel can fix it soon. Otherwise the hotel is good
真实旅客
6/10 一般
真实旅客
2016年10月11日
不满意:客房舒适度
the room is freezing, simple small room
The night I stay was so cold and the room is freezing. The warmer is very small and useless to warm the room.
There is no other choice so I dine the the restaurant. many choice but not really delicious, especailly the beef steak, overcooked. chinken is fine, seafood basket nothing special
only what I like in the hotel is the renovated bathoroom, clean and morden. but not all bathroom is new, some are old and ugly. you have to wait for the new bathroom
room is so small, no facilities at all. not worth money but you have no choice in Queenstown
真实旅客
8/10 还可以
Richard
与配偶出行
2024年03月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A handy stopover for the Wilderness Railway and nice food for dinner.
Richard
2024 年 3 月入住 2 晚
8/10 还可以
sharon
2024年02月12日
满意:清洁度、员工和服务、住宿条件和设施
Hotel had a lot of historical character and was in a great downtown location. We rate the hotel in part because of historical character.
sharon
2024 年 2 月入住 1 晚
6/10 一般
Stuart
2024年01月30日
满意:清洁度
不满意:住宿条件和设施
Stuart
2024 年 1 月入住 1 晚
2/10 糟糕
Brett
2024年01月20日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Liked the building.
Didn't like having no curtain (hard to have that with no curtain rod) on window. Stayed two nights and complained both times to different staff to no avail.
Did like the breakfast. Lamb meal at $25 ran out so had to have an average (my medium rare steak turned out medium) steak meal at $44 which is expensive.
Brett
2024 年 1 月入住 1 晚
2/10 糟糕
Brett
2024年01月20日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Brett
2024 年 1 月入住 1 晚
8/10 还可以
Jodie
与家人出行
2024年01月18日
满意:员工和服务
Quaint country hotel with a touch of nostalgia. Late check in was easy. My teenage daughter enjoyed seeing the original staircase and the display of old furniture, lounges, desk and typewriter etc. Enjoyed dinner and the complimentary continental breakfast in the dining room. The laminated placemat of the hotels history was a nice touch. Our room was adequate and the bathroom was recently renovated which was nice. Would have liked a pedestal fan as the room was a bit stuffy and the window rattled all night. Plus probably a little unsafe being on the second storey with no fly screen and as the door couldn’t be left open and the ceilings are high, the cool air outside didn’t have much affect. Did appreciate the large mugs for our tea/coffee and my daughter had her own space which was nice. Staff very accommodating and friendly. Conveniently next door to Queenstown train station for tourists which we also enjoyed the next day.
Jodie
2024 年 1 月入住 1 晚
8/10 还可以
Aukje
2024年01月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Empire carries so much history. The Blackwood balustrade is amazing.
There is such a feeling of majesty about the place.
.
Aukje
2024 年 1 月入住 1 晚
8/10 还可以
Patricia
2024年01月13日
Patricia
2024 年 1 月入住 1 晚
8/10 还可以
Patricia
2024年01月12日
Patricia
2024 年 1 月入住 1 晚
10/10 超赞
Kim
2023年12月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not just a pub, my stay here exceeded my expectations.
Kim
2023 年 12 月入住 1 晚
10/10 超赞
Meeta
2023年12月14日
满意:清洁度、员工和服务、住宿条件和设施
We stayed there just for a night but felt like we should have stayed for 3. Nice hotel inside and out- and very friendly and accommodating staff. With a touch of history, and with a feel of elegance, this hotel is a true holiday palace. Superb.
Meeta
2023 年 12 月入住 1 晚
6/10 一般
Karoly
与配偶出行
2023年12月10日
满意:员工和服务
不满意:服务设施
Friendly and helpful staff.
Karoly
2023 年 12 月入住 2 晚
8/10 还可以
Heather,Aberfoyle Park
与家人出行, 与配偶出行
2023年12月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room we were allocated was so small there was not enough floor space to open our small cases so we were offered a larger room which was OK.
Heather
2023 年 11 月入住 1 晚
6/10 一般
ali haider bukhari
商务旅客
2023年11月29日
满意:员工和服务
Good for one night stay.
ali haider bukhari
2023 年 11 月入住 1 晚
6/10 一般
Angelina
2023年11月5日
Angelina
2023 年 10 月入住 1 晚
8/10 还可以
Lynn
与配偶出行
2023年11月3日
满意:清洁度、员工和服务、服务设施
This hotel has lots of history and character.
Lynn
2023 年 11 月入住 1 晚
8/10 还可以
Janne
与配偶出行
2023年10月27日
满意:员工和服务,清洁度
Room was very small. No tv and our heater was not working properly. By the time we went to have a shower the water was lukewarm. Meals were very nice and we had a continental breakfast which was good
Janne
2023 年 10 月入住 1 晚
8/10 还可以
Mark
2023年10月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed my stay. It’s my kind of hotel. Character and some real history. I look forward to coming back.
Mark
2023 年 9 月入住 1 晚
8/10 还可以
Klaus
与配偶出行
2023年09月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I noticed ,when they started updating the place( huge task), they started with the bathroom facilities and they did a stunning job ! So for me the most important part is done already, so I didn't mind the room not beeing perfect.
Everything was clean and we were very well looked after.
I definitely would go there again !
Klaus
2023 年 9 月入住 2 晚
6/10 一般
Carolyn
与配偶出行
2023年06月20日
不满意:住宿条件和设施,清洁度
Room was dark & dingy, carpet dirty, light switches didn't work, no towel rails or shelves. Overpriced.
Carolyn
2023 年 6 月入住 1 晚
8/10 还可以
Anthony
与配偶出行
2023年05月19日
满意:清洁度、员工和服务、住宿条件和设施
Impressive and prominent with a lot of history attached. Well worth a visit and stay particularly for the rail buff, right opposite the station.
Anthony
2023 年 5 月入住 2 晚
6/10 一般
Marcus
2023年05月18日
low interaction with staff… didn’t see anyone really other than the barmaid at check in.. & cleaner at Checkout! But all in all.. OK.. am I tweeting historic building worth a stay… I really could have been anybody walking in off the street.. they wouldn’t know… as o wasn’t checked for I’D
Marcus
2023 年 5 月入住 1 晚
10/10 超赞
Peter
团体旅客
2023年05月3日
满意:清洁度、员工和服务、服务设施
The Empire has a great country feel, the location is superb, the staff are awesome, the food is always superb, rooms are great, clean, quiet, and well-appointed. Perfect spot for a relaxing visit to a great part of the world.
Peter
2023 年 5 月入住 1 晚
4/10 很差
jenni
与配偶出行
2023年05月1日
不满意:员工和服务、服务设施、住宿条件和设施
This property - or at least the room where I stayed in overnight had very limited facilities such as bedside table, toiletries not supplied, unbelievably small bedroom and bathroom, no additional bedding . extremely noisy fridge and exhaust fans for kitchen outside of the window. Continental breakfast also very basic - would not recommend
jenni
2023 年 4 月入住 1 晚
8/10 还可以
Kerry
团体旅客
2023年04月30日
满意:员工和服务,清洁度
Convenient
Kerry
2023 年 4 月入住 1 晚
8/10 还可以
robert
与配偶出行
2023年04月12日
满意:员工和服务,清洁度
This place has a long history ( for Oz)
Lots of rustic charm with the decor being kept period
robert
2023 年 4 月入住 1 晚
4/10 很差
Robert
2023年03月17日
满意:员工和服务
Room not much bigger than a cell,no window.
Robert
2023 年 3 月入住 2 晚
10/10 超赞
Robert
2023年03月16日
Robert
2023 年 3 月入住 1 晚
8/10 还可以
Dwayne
与配偶出行
2023年03月16日
满意:员工和服务,清洁度
Only complaint would be that our room did not have aircon and not having any windows it was a little stuffy.
Dwayne
2023 年 3 月入住 1 晚
6/10 一般
Michael
2023年03月14日
Michael
2023 年 3 月入住 2 晚
4/10 很差
Chris
与配偶出行
2023年03月13日
不满意:住宿条件和设施,服务设施
Room was quite small and stuffy, and in need of remodeling. No window or other connection to the outside world. No A/C, just a pedestal fan with a missing switch knob. The lobby is lovely, old woodwork, but the room was below par.
Chris
2/10 糟糕
Dennis
与配偶出行
2023年03月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property has been poorly kept and needs so much work to bring it up to any reasonable standard. We were booked and paid for 4 nights but checked out after 2 nights. That was under sufferance.
Dennis
2023 年 2 月入住 4 晚
10/10 超赞
Bruce
与配偶出行
2023年03月4日
满意:住宿条件和设施,员工和服务
Beautiful old Historic Hotel.
Bruce
2023 年 3 月入住 1 晚
8/10 还可以
Patrick
与配偶出行
2023年02月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Old-style charm. Comfortable bed. I would have preferred a room with a bathroom, but the compensation was a lower price. Furnishing was sparse. I'll go there again.
Patrick
2023 年 2 月入住 1 晚
8/10 还可以
Julian
商务旅客
2023年02月14日
满意:住宿条件和设施,员工和服务
Julian
2023 年 2 月入住 2 晚
2/10 糟糕
Gay
与配偶出行
2023年02月11日
不满意:住宿条件和设施
Room and bed was terrible for the $150 a night. Ordered three things off the menu before there was one available and when we got it it was wrong. Service in bar was an inconvenience to the staff.
Gay
2023 年 2 月入住 1 晚
6/10 一般
Leonie
与家人出行
2023年01月24日
满意:清洁度
Not happy to have a room without a window
Leonie
2023 年 1 月入住 1 晚
4/10 很差
Larry
2023年01月23日
不满意:住宿条件和设施,员工和服务
Very interesting property but not very good value for money. Service was minimal.
Larry
2023 年 1 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2023年01月21日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Room with a bed.
We are a family of 4 and there was no fan or aircon in the room. Floors did not appear to have been properly vacuumed. Suspect the room is not used very often. Bunk beds flopped from side to side.
Staff took us to the room via the smoking area, rear loading dock and fire escape.
We didnt see if fit for a family to stay in, so left and found other accommodation.
真实旅客
2023 年 1 月入住 1 晚
6/10 一般
真实旅客
2023年01月10日
不满意:客房舒适度,住宿条件和设施
真实旅客
2023 年 1 月入住 1 晚
6/10 一般
Allan Boye
2023年01月10日
Allan Boye
2023 年 1 月入住 2 晚
8/10 还可以
Jade
与配偶出行
2023年01月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice stay in a historic hotel in the town centre. Room was clean with basic amenities, and we enjoyed the styling. The simple complementary breakfast was enjoyable.
Jade
2/10 糟糕
Faye
与配偶出行
2022年12月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dirty tissues behind "box/bedside table", room tiny, 2 multi power boards, instead of power points. Bathroom badly designed. 1 metal chair in room - no room for this really or anymore. Staff unhelpful. Told need to book for the dining room, but when arrived for the booked time, advised that kitchen/dining room not working so best to go elsewhere. No assistance as to where we could go. Upon our return, dining room with large groups of guests enjoying dinner!
Faye
4/10 很差
ANGELA
与配偶出行
2022年11月21日
满意:员工和服务
不满意:住宿条件和设施
Very ordinary room. Bed and chair. No tv no aircon no window screens.