Hotel West Refugio

A rustic outdoor seating area with wooden tables and chairs, a bar counter, and a view of a colorful building with a cactus decoration. - Hotel West Refugio (San Juan del Río)

A cactus in a pool area with a patio and outdoor seating. - Hotel West Refugio (San Juan del Río)

A building with a wooden exterior, multiple balconies, and a cactus garden in front. - Hotel West Refugio (San Juan del Río)

A rustic kitchen with wooden walls, hanging utensils, a large island, and a red barn model. - Hotel West Refugio (San Juan del Río)

Wonderful

At Hotel West Refugio, you can look forward to a poolside bar, a terrace and a garden. In addition to a bar, guests can connect to free in-room WiFi.

Popular amenities

Pool
Pet-friendly
Free Wi-Fi
Bar
Housekeeping
Kitchen

Room options

Check availability for these dates

Tonight

Oct 6 - Oct 7

Tomorrow

Oct 7 - Oct 8

All rooms

2 beds

1 bed

Showing 4 of 4 rooms

A bedroom with two wooden beds, a ceiling fan, a desk with a chair, and a small table with a vase of flowers.

Habitación Doble Individual

Exceptional

269 sq ft
1 bedroom
Sleeps 2
2 Single Beds

A bedroom with a bed, a desk, a chair, a ceiling fan, and a nightstand with a lamp.

Habitación Familiar

270 sq ft
1 bedroom
Sleeps 2
1 Double Bed

A room with two single beds, a wooden headboard, a nightstand with a lamp, and a small table with a chair.

Habitacion Estandar (Pet Friendly)

Exceptional

1 bedroom
Sleeps 2
2 Single Beds

A bedroom with a bed, a desk, a chair, a ceiling fan, a wooden chair, a small table with a vase of flowers, and a rug.

Habitación Queen Size

1 bedroom
Sleeps 2
1 Queen Bed

About the area

Centro Histórico, a neighbourhood in San Juan del Río, is home to Hotel West Refugio. Cavas Freixenet and San Gil Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Tequisquiapan Handicraft Market and Ezequiel Montes Street Market. Looking to enjoy an event or a game while in town? See what's going on at Los Conspiradores Baseball Stadium, or consider a night out at Alma de Agua Events. Visit our San Juan del Río travel guide

Cto. el Molino Centro, San Juan del Río, QUE, 76800

What's nearby

Senor del Sacro Monte Temple
9 min walk - 0.8 km
Fundadores Square
14 min walk - 1.2 km
Nuestra Senora de Guadalupe Church
14 min walk - 1.2 km
TecMilenio University San Juan del Rio Campus
7 min drive - 4.9 km
Corregidora Stadium
45 min drive - 67.1 km

Getting around

Querétaro, Querétaro (QRO-Querétaro Intl.)
42 min drive

Restaurants

Finca Santa Veracruz
11 min walk
Carl’s Jr.
10 min walk
Burger King
10 min walk
Blue Java Coffee
11 min walk
Desayunos DoñiLau

About this property

Hotel West Refugio

Hotel located in Centro Histórico
Take advantage of a poolside bar, a terrace and a garden at Hotel West Refugio. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Additional perks include:
- An outdoor pool, along with sunloungers
- Smoke-free property
Room features
All guestrooms are individually furnished, and offer comforts such as first-run films, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
- Bathrooms with showers and shampoo
- 34-inch Smart TVs with Netflix, streaming services and digital channels
- Communal kitchens, fridges and microwaves

Similar properties

A swimming pool with lounge chairs and umbrellas, surrounded by a building with a tiled roof.

Pool
Parking included
Free Wi-Fi
Restaurant

HK$445 total

includes taxes & fees

7 Oct - 8 Oct

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free offsite parking within 1 metre
Street parking available
Limited on-site parking
Onsite parking options include a garage

Food and drink

A bar/lounge
A poolside bar

Things to do

Outdoor pool

Family friendly

In-room microwave
In-room refrigerator
Outdoor pool

Conveniences

Limited-hour front desk

Guest services

Housekeeping (daily)

Outdoors

Garden
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)

Mosquito nets
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter

Bathroom

Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

34-inch smart TV with digital channels
First-run films
Netflix
Streaming services

Food and drink

Blender
Coffee grinder
Ice maker
Microwave
Paper towels
Refrigerator
Restaurant dining guides
Shared kitchen access

Access via exterior corridors
Ceiling fan
Desk
Individual decor
Individual furnishings
Portable fan
Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11:00 PM

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Contactless check-out

Special check-in instructions

The property charges 5 per cent for credit card payments

The front desk is open daily from 7:00 AM - 11:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Pool access available from 8:00 AM to 8:00 PM

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel West Refugio have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hotel West Refugio?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel West Refugio on 7 Oct 2026 start from HK$382, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel West Refugio pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel West Refugio?

Limited spots are available. There is free parking nearby.

What time is check-in at Hotel West Refugio?

Check-in start time: 2:30 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel West Refugio?

Checkout is at 1:00 PM.

Where is Hotel West Refugio located?

Located in Centro Histórico, this hotel is within a 15-minute walk of Senor del Sacro Monte Temple and Nuestra Senora de Guadalupe Church. Fundadores Square and TecMilenio University San Juan del Rio Campus are also within 2 miles (3 km).

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Hotel West Refugio Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.6

Staff & service

9.2

Property conditions & facilities

Verified review

10/10 Excellent

Marivel

14 Jul 2025

Liked: Amenities

Had a great time. Staff was great.

Stayed 1 night in Jul 2025

Verified review

8/10 Good

martha

29 Jun 2024

23 Mar 2026

Liked: Cleanliness, staff & service, property conditions & facilities

En general, tuve una muy buena estancia. El hotel está muy limpio, eso es impecable. La cama también es muy buena, se duerme bien y es cómoda. El personal es muy amable, incluso me ofrecieron guardar el coche, lo cual se agradece. La cocina exterior está muy bien equipada, casi como algo semi-profesional, con todo lo necesario. Por otro lado, esperaba una experiencia más “western” en la habitación. Afuera sí hay ambiente, pero dentro es bastante simple. La decoración no siempre es coherente (la silla plegable, la lámpara), y al final no se siente mucho el concepto. Un detalle importante: los enchufes están detrás del buró, nada práctico para cargar el teléfono. Y la puerta del baño pega contra la pared, lo que puede hacer ruido por la noche. La piscina está bien, pero el agua estaba muy fría (en marzo), así que no se pudo aprovechar. En resumen, es un hotel agradable, muy limpio y bien atendido, pero le falta un poco más de ambientación en las habitaciones para que la experiencia sea completa.

Stayed 1 night in Mar 2026

Verified review

10/10 Excellent

Maricarmen

22 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

La habitación estaba muy limpia y resultó funcional para la estadía que tuvimos, sobre todo porque viajo con mis perros y a veces es difícil encontrar lugares que se puedan adaptar a ellos. El personal siempre estuvo atento a nuestras necesidades y la ubicación también es accesible. En general todo muy bien 😉

Stayed 1 night in Feb 2026

Verified review

10/10 Excellent

MONICA

23 Nov 2025

Juan Carlos

20 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Está original el concepto y muy limpio Nos gustó bastante

Stayed 1 night in Oct 2025

Verified review

10/10 Excellent

MARIA DE LA LUZ

13 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable

La alberca es súper pequeña y no climatizada..

Stayed 2 nights in Oct 2025

Verified review

10/10 Excellent

Verified traveller

8 Jul 2025

17 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

El viejo oedte

Fue fácil llegar, está súper lindo el lugar la atención seguridad super recomendable.

Stayed 1 night in Feb 2025

Verified review

10/10 Excellent

Fabian

13 Feb 2025

Liked: Amenities

Muy buena por aceptar perritos!!!

Stayed 2 nights in Dec 2024

Verified review

10/10 Excellent

Dennise

10 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilidad

Esta muy comodo y muy tranquilo, se duerme muy agusto

Stayed 1 night in Jan 2025

Verified review

8/10 Good

María Eugenia

10 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo estuvo bien. Lo único que falta por mejorar es que no te cobren un porcentaje por pagar con tarjeta de crédito.

Stayed 1 night in Jan 2025

Verified review

8/10 Good

Alberto

29 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen punto intermedio para descansar

Muy tranquilo, para descansar.

Stayed 1 night in Dec 2024

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Hotel West Refugio

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Photo gallery for Hotel West Refugio

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Habitación Doble Individual

Habitación Doble Individual

View all photos for Habitación Familiar

Habitación Familiar

View all photos for Habitacion Estandar (Pet Friendly)

Habitacion Estandar (Pet Friendly)

View all photos for Habitación Queen Size

Habitación Queen Size

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About the area

What's nearby

Getting around

Restaurants

About this property

Hotel West Refugio

Similar properties

Hotel San Juan Park

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Frequently asked questions

Have a question?

Reviews

Hotel West Refugio Reviews

Wonderful

9.6

10

9.6

9.2

Reviews

10/10 Excellent

Marivel

8/10 Good

martha

Cute friendly affordable full kitchen

10/10 Excellent

Miguel

8/10 Good

Gloria Eréndira

10/10 Excellent

Elisa Gabriela

10/10 Excellent

Yanina

8/10 Good

Dominique

10/10 Excellent