室内游泳池

关于温德姆麦克罗套房酒店的点评

2.5 out of 5
温德姆麦克罗套房酒店
200 S 3rd St, Quincy, IL

点评

7.6

还可以

10 分 - 超赞。314 条好评,共有 1000 条点评" "
8 分 - 还可以。355 条好评,共有 1000 条点评" "
6 分 - 一般。166 条好评,共有 1000 条点评" "
4 分 - 很差。89 条好评,共有 1000 条点评" "
2 分 - 糟糕。76 条好评,共有 1000 条点评" "

7.8/10

清洁度

8.2/10

员工和服务

6.6/10

服务设施

7.4/10

住宿条件和设施

7.2/10

环保

点评

8/10 还可以

Eric,peoria

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Manager 于 2024年05月21日 的回复
Hello Eric,We are delighted to hear that you had a pleasant stay with us. Should you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon!

10/10 超赞

Jill

满意:清洁度、员工和服务、住宿条件和设施
There was a fabulous BBQ restaurant right outside the hotel. The beds and pillows were comfortable. Room clean. Breakfast good. Staff helpful and friendly.
2024 年 5 月入住 1 晚
Manager 于 2024年05月20日 的回复
Hello Jill,We're thrilled to hear you enjoyed the nearby BBQ restaurant and found our beds comfortable, rooms clean, breakfast good, and staff friendly. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.

6/10 一般

Emiliano

与家人出行
Okay
2024 年 5 月入住 1 晚
Manager 于 2024年05月15日 的回复
Hello Emiliano, We appreciate you taking the time to share your feedback with us. Your comments are important, and we will forward them to the appropriate team for further review. We hope to welcome you back in the future for an improved experience.

8/10 还可以

Galen,Mount Pleasant

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Clean, quiet and close to the venue we were attending.
2024 年 5 月入住 1 晚
Manager 于 2024年05月14日 的回复
Hello Galen,We're delighted to hear that you found our hotel clean, quiet, and conveniently located for your event. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

8/10 还可以

Dawn

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, spacious room and walking distance to venue we were playing a tournament at.
2024 年 3 月入住 2 晚
Manager 于 2024年05月10日 的回复
Hello Dawn,We appreciate your positive feedback on our spacious rooms and convenient location near the tournament venue. It's great to hear you enjoyed your stay with us. If you have any further comments or suggestions, please feel free to share them with us.

8/10 还可以

Julie

带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and comfortable. The area is a little sketchy - people hanging in parking lot ect. But I really had no problems.
2024 年 5 月入住 1 晚
Manager 于 2024年05月7日 的回复
Hello Julie,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room clean and comfortable. Your safety and comfort are important to us, and we appreciate you bringing this to our attention. If you have any further concerns, we recommend reaching out to our management team directly.

10/10 超赞

Quentin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Place was clean, friendly, easy in and out
2024 年 4 月入住 1 晚
Manager 于 2024年05月14日 的回复
Hello Quentin,We are delighted to hear that you found our hotel to be clean and welcoming during your stay. Our team always strives to provide a seamless experience for our guests. Should you have any further feedback or require assistance, please don't hesitate to reach out to us directly.

8/10 还可以

John

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Manager 于 2024年05月1日 的回复
Hello John, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 超赞

Tatum

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great rooms
2024 年 4 月入住 2 晚
Manager 于 2024年04月23日 的回复
Hello Tatum,We are delighted to hear that you found our rooms to your liking! Your comfort is always our top priority. Thank you for choosing to stay with us and we hope to welcome you back soon.

10/10 超赞

David

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in easy and fast. Rooms clean and quiet. Nice view of Mississippi river. Would stay here again.
2024 年 4 月入住 1 晚
Manager 于 2024年04月23日 的回复
Hello David,We're delighted to hear that you enjoyed our efficient check-in process, clean and quiet rooms, and the lovely view of the Mississippi river! Your positive feedback is truly valued, and we look forward to welcoming you back in the future.

10/10 超赞

Judi,Vinton

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Good place o stay
2024 年 4 月入住 1 晚
Manager 于 2024年04月20日 的回复
Hello Judi,We are pleased to hear you enjoyed your stay with us. Should you have any feedback or further comments, please do not hesitate to reach out to our management team. We hope to welcome you back soon!

8/10 还可以

Timothy

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Convenient clean friendly perfect for our overnight stay
2024 年 4 月入住 1 晚
Manager 于 2024年04月19日 的回复
Hello Timothy,We are pleased to hear that you found our hotel to be convenient, clean, and friendly during your stay. We strive to provide a comfortable experience for all our guests. Your positive feedback is appreciated, and we look forward to welcoming you back in the future.

10/10 超赞

Timothy

满意:清洁度、员工和服务、住宿条件和设施
Clean
2024 年 4 月入住 1 晚
Manager 于 2024年04月12日 的回复
Hello Timothy,Thank you for sharing your feedback with us. We are glad to hear that you found our hotel to be clean during your stay. Our housekeeping team works hard to maintain high cleanliness standards for all our guests. We appreciate your recognition of their efforts.

6/10 一般

Susan,Cedar Falls

满意:员工和服务
2024 年 4 月入住 1 晚
Manager 于 2024年04月9日 的回复
Hello Susan, We appreciate you choosing our hotel for your stay. Should you have any concerns or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

8/10 还可以

Norman

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well maintained and reasonable cost.
2024 年 4 月入住 1 晚
Manager 于 2024年04月4日 的回复
Hello Norman, We are pleased to hear that you found our hotel well-maintained and affordable. Your feedback is valuable to us. Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 超赞

Toni

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
The front desk person was incredibly nice and very helpful!
2024 年 3 月入住 1 晚
Manager 于 2024年03月29日 的回复
Hello Toni,We're thrilled to hear that our front desk associate provided you with exceptional service during your stay! Our team strives to ensure all guests have a pleasant experience. If you have any further feedback or need assistance, please feel free to reach out to us.

10/10 超赞

Mckenzie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay
2024 年 3 月入住 1 晚
Manager 于 2024年03月27日 的回复
Hello Mckenzie,We're delighted to hear you enjoyed your stay with us. Your positive feedback is truly appreciated. We strive to provide exceptional service to all our guests. If you have any further comments or suggestions, please feel free to share them with us. We look forward to welcoming you back in the future.

10/10 超赞

Mckenzie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay
2024 年 3 月入住 2 晚
Manager 于 2024年03月27日 的回复
Hello Mckenzie,We are thrilled to hear that you enjoyed your stay with us! We strive to provide a great experience for all our guests. Your feedback is truly appreciated. If you have any more comments or suggestions, feel free to reach out to us.

8/10 还可以

Tiffany

2024 年 3 月入住 1 晚
Manager 于 2024年04月13日 的回复
Hello Tiffany,We're thrilled to hear you enjoyed your stay with us! If you have any further feedback to share, please don't hesitate to reach out so we can continue to provide exceptional experiences for our guests.

10/10 超赞

Mckenzie

2024 年 2 月入住 1 晚
Manager 于 2024年03月24日 的回复
Hello Mckenzie,We are thrilled to hear you had a wonderful stay with us! We hope to welcome you back again soon for another fantastic experience.

2/10 糟糕

Herson

2024 年 3 月入住 1 晚
Manager 于 2024年04月11日 的回复
Hello Herson, We're sorry to hear that you didn't fully enjoy your stay. Please don't hesitate to reach out to us directly with any specific feedback so we can address your concerns and improve our services for future guests.

2/10 糟糕

Jeffrey,Portland

不满意:清洁度、服务设施、住宿条件和设施
Very loud location , lack of common hotel amenities such as in room coffee maker, weak WiFi, no acceptable dining options nearby.
2024 年 2 月入住 6 晚
Manager 于 2024年03月6日 的回复
Hello Jeffrey, We appreciate your feedback and regret any inconvenience caused during your stay. Our location is vibrant yet bustling, offering a unique experience. The hotel aims to provide a comfortable stay and additional amenities can be requested. We encourage guests to inquire about our dining recommendations to enhance their stay.

6/10 一般

Ted

Very plain rooms
2024 年 3 月入住 1 晚
Manager 于 2024年03月5日 的回复
Hello Ted, We appreciate your feedback regarding the room decor and will share your comments with our team for future improvements. We hope you were able to enjoy our other hotel amenities during your stay. Thank you for choosing our hotel for your accommodation needs.

10/10 超赞

Georges

满意:住宿条件和设施,清洁度
2024 年 2 月入住 1 晚
Manager 于 2024年03月2日 的回复
Hello Georges,We are delighted to hear that you had a fantastic stay with us! We hope to welcome you back soon for another memorable experience.

6/10 一般

Jose

团体旅客
满意:员工和服务,清洁度
Desayuno muy pobre si no lo hay para que lo ofrecen
2024 年 2 月入住 1 晚
Manager 于 2024年02月24日 的回复
Hello Jose, We appreciate your feedback and apologize for any inconvenience you may have experienced with our breakfast offerings. We will share your comments with our team for further review and improvement. Your input is valuable in helping us enhance our services for future guests.

10/10 超赞

LaShaye

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Manager 于 2024年02月24日 的回复
Hello LaShaye,We are delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future for another excellent stay!

6/10 一般

Dashonia

2024 年 2 月入住 1 晚
Manager 于 2024年03月22日 的回复
Hello Dashonia, We appreciate you choosing our hotel for your stay! If there's anything specific you'd like to share about your experience, please don't hesitate to reach out to us. We hope to welcome you back soon for an even better stay!

6/10 一般

Donna

满意:员工和服务
不满意:住宿条件和设施
The furniture in our suite was in terrible shape. It looked like it came from a second hand shop. The bar height table was so wobbly it was difficult to use for work. I asked for a different room and that table was just as bad. I think tightening the screws would help a great deal. In my son's adjoining room, the bed cover was yellow rather than bright white. This place needs great deal of maintenance.
2024 年 2 月入住 1 晚
Manager 于 2024年02月17日 的回复
Hello Donna, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for any inconveniences you experienced with the furniture in your suite. We appreciate your suggestion to tighten the table screws and will address this with our maintenance team. We also apologize for any disappointment with the bed cover in your son's room. We strive to provide a comfortable and enjoyable stay and we will take your comments into consideration for future improvements.

4/10 很差

Madison

不满意:客房舒适度,员工和服务
2024 年 2 月入住 1 晚
Manager 于 2024年02月15日 的回复
Hello Madison, We're sorry to hear that your experience with us was not up to par. We value all guest feedback and would appreciate it if you could reach out to us directly to share any specific concerns you may have had during your stay. We strive for excellence and would like to address any issues you may have encountered.

10/10 超赞

WILLIAM

满意:清洁度、员工和服务、住宿条件和设施
everything was just fine
2024 年 2 月入住 1 晚
Manager 于 2024年02月14日 的回复
Hello WILLIAM,Thank you for taking the time to share your feedback. We truly appreciate your kind words and are delighted to hear that you had a satisfactory experience during your stay. We strive to provide exceptional service to all our guests and we hope to have the pleasure of welcoming you back in the future.

10/10 超赞

Logan

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Manager 于 2024年02月13日 的回复
Hello Logan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another exceptional stay!

2/10 糟糕

William

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the worst hotel. Within minutes (pool closed, smell of cigarettes, run down interior, stains on walls and bedding) it was evident that what was sold to me on Expedia is not what I was buying. Their photos do not accurately portray their property. They are perpetuating fraud, and Expedia is complicit by continuing to list them as a safe option for travelers. I believe they are generating fake reviews to keep their score higher. Given the horror stories among recent posts, I don’t believe it possible they could receive 5-star ratings. Their business model is “flypaper,” they catch a sucker in their trap, get your credit card at check-in, and enforce their no cancellation policy. Expedia, please investigate this business, and don’t let them take advantage of more people.
2024 年 2 月入住 3 晚
Manager 于 2024年02月8日 的回复
Hello William, Thank you for bringing your concerns to our attention. We understand that your experience fell short of your expectations, and we apologize for any inconvenience you encountered during your stay. We take guest feedback seriously and continuously strive to improve our services. We encourage you to reach out to our management team directly to discuss your specific experience in more detail. Your feedback will greatly assist us in addressing any areas that may need improvement.

8/10 还可以

Patricia

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Review
It was nice and quiet
2024 年 1 月入住 1 晚
Manager 于 2024年02月8日 的回复
Hello Patricia,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be nice and quiet. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

4/10 很差

Wendie

不满意:住宿条件和设施,员工和服务
2024 年 2 月入住 2 晚
Manager 于 2024年02月8日 的回复
Hello Wendie, We're sorry to hear that your stay with us did not meet your expectations. We value your feedback and would appreciate it if you could please reach out to our hotel directly, so we can address any specific issues or concerns you may have experienced during your stay.

8/10 还可以

Sam

满意:清洁度、员工和服务、住宿条件和设施
Still under some renovations
2024 年 2 月入住 1 晚
Manager 于 2024年02月7日 的回复
Hello Sam, We apologize for any inconvenience caused by our ongoing renovations. Your feedback is important to us as we strive to improve our facilities for future guests. We appreciate your understanding and hope to welcome you back in the future for a better experience.

8/10 还可以

Javier

满意:服务设施,员工和服务
Los alrededores no son bonitos. La entrada vehicular al hotel no está terminada, es de tierra y tiene huecos. El parqueadero es gratis, y aunque es abierto, es seguro. La persona que me recibió en recepción fue muy amable. Tuve un problema con el primer cuarto ya que tenía un olor fuerte a tabaco y mi habitación era libre de humo; sin embargo, hablé con la persona de recepción y me cambió de habitación sin ningún problema y sin ningún cargo extra a una habitación más grande. Lo único que me incomodó en la habitación es que las toallas tenían cabellos y estaban manchadas. En cuanto al desayuno, estuvo bien. Hay varias cosas simples de las cuales elegir. Sin embargo, solo tienen una máquina para preparar waffles, así que hay que esperar en la fila para poder cocinarlos. Como mi tiempo de desayuno era limitado, no pude prepararlos. En general, es un excelente hotel para el precio. El servicio al cliente es excelente. Lo recomiendo.
Manager 于 2024年02月6日 的回复
Hello Javier, Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your kind words about our friendly reception staff and their prompt resolution of the room issue. We have taken note of your comments regarding the cleanliness of the towels and will address this with our housekeeping team. We apologize for any inconvenience caused regarding the breakfast queue for the waffle machine. We appreciate your recommendation and hope to have the opportunity to welcome you back in the future.

6/10 一般

Austin

与配偶出行
Pool has been out of service since November.
2024 年 1 月入住 2 晚
Manager 于 2024年01月25日 的回复
Hello Austin, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pool being out of service during your stay. We understand the importance of offering all our amenities to guests and we are working diligently to resolve this issue. We appreciate your feedback and hope to welcome you back in the future when the pool is fully operational.

2/10 糟糕

Tommy

商务旅客
不满意:员工和服务
2024 年 1 月入住 1 晚
Manager 于 2024年01月25日 的回复
Hello Tommy, We appreciate you taking the time to rate our hotel. We apologize for any shortcomings you experienced during your stay. We would like to hear your feedback directly so that we can address any issues you may have encountered. Please reach out to us at your convenience.

6/10 一般

Huoy

满意:员工和服务,清洁度
The hallway carpet new. The building looks new. The staff are friendly. Our room is small. There was hardly any room to move around. No coffee and coffee pot.
2024 年 1 月入住 1 晚
Manager 于 2024年01月10日 的回复
Hello Huoy, Thank you for sharing your feedback with us. We are glad to hear that you found our staff friendly and noticed the new hallway carpet. While our rooms may be compact, we strive to provide a comfortable stay for all our guests. We apologize for any inconvenience caused by the absence of a coffee pot and will take your comments into consideration for future improvements.

10/10 超赞

Tammy

2023 年 12 月入住 2 晚
Manager 于 2024年01月9日 的回复
Hello Tammy,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. We hope to have the opportunity to welcome you back again soon for another outstanding stay.

8/10 还可以

John

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Various noises affecting our rest.
Heard tv talking from anointing room all night! Refrigerator noise was twice average level. Had to keep bathroom door closed because toilet tank water control assembly made dripping sounds.
2023 年 12 月入住 1 晚
Manager 于 2024年01月8日 的回复
Hello John,Thank you for sharing your recent experience at our hotel. We apologize for any inconvenience caused by the noise disturbances you encountered during your stay. We appreciate your feedback and will address this with our team to ensure a more enjoyable experience for our future guests.

10/10 超赞

Priscilla

2023 年 12 月入住 5 晚
Manager 于 2023年12月17日 的回复
Hello Priscilla,Thank you so much for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations. If you have any further feedback or comments, please don't hesitate to reach out to us directly. We hope to welcome you back in the near future for another great stay!

10/10 超赞

Toni

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean hotel
Room and bathroom was clean and the bed was comfortable. I've stayed here twice and I've had no issues.
2023 年 12 月入住 1 晚
Manager 于 2023年12月10日 的回复
Hello Toni,Thank you for choosing to stay with us again. We're delighted to hear that you found the room and bathroom to be clean, and the bed comfortable. We appreciate your loyalty and look forward to welcoming you back for another enjoyable stay in the future.

10/10 超赞

Daniel

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Manager 于 2023年11月30日 的回复
Hello Daniel,We are thrilled to hear that you had an amazing experience during your stay with us! Your satisfaction is our top priority and we are glad that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 超赞

John

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
eassy check-in friendly staff
2023 年 11 月入住 2 晚
Manager 于 2023年11月23日 的回复
Hello John,Thank you for your kind feedback regarding the smooth check-in process and the friendly staff. We will definitely share your compliments with our team. We strive to provide exceptional service to all our guests and are delighted that you had a positive experience. We hope to welcome you back in the future for another pleasant stay.

10/10 超赞

John

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
easy check-in, friendly staff
2023 年 11 月入住 1 晚
Manager 于 2023年11月23日 的回复
Hello John,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our check-in process to be convenient and our staff to be friendly. We strive to provide exceptional service to all our guests. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 还可以

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
River Trip
Nice hotel in an easy-to-access location. Close to downtown with nice views of the river. There is a great barbecue restaurant next to it. There was a large and loud party down the hall but I was far enough away that I could still rest.
2023 年 11 月入住 1 晚
Manager 于 2023年11月23日 的回复
Hello David,Thank you for choosing our hotel for your stay and for sharing your feedback. We're glad to hear that you enjoyed our convenient location and the beautiful views of the river. We apologize for any inconvenience caused by the party noise, but we're pleased that it did not disrupt your rest. Feel free to reach out to our management team if you have any further concerns.

8/10 还可以

Gillian

与家人出行
满意:员工和服务,清洁度
The hotel is basic, comfortable, and convenient. The rate was reasonable, and the staff was friendly.
2023 年 11 月入住 1 晚
Manager 于 2023年11月21日 的回复
Hello Gillian,Thank you for choosing to stay with us and for sharing your positive feedback. We're delighted to hear that you found our hotel to be comfortable and convenient. Our team takes pride in providing friendly service, and we're glad that they made your stay enjoyable. We hope to have the opportunity to welcome you back in the future.

10/10 超赞

Doris

2023 年 11 月入住 1 晚
Manager 于 2023年12月7日 的回复
Hello Doris,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had such a wonderful experience with us. We hope to welcome you back in the near future.

10/10 超赞

John

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
easy and quick check-in, friendly staff
2023 年 11 月入住 2 晚
Manager 于 2023年11月16日 的回复
Hello John,Thank you for taking the time to share your positive check-in experience. We strive to provide efficient and friendly service to all of our guests. We appreciate your compliments and hope to welcome you back for another enjoyable stay in the future.