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La Palma Polo Hotel

4.0 star property
Family-friendly hotel with 2 outdoor pools and full-service spa

Choose dates to view prices

Photo gallery for La Palma Polo Hotel

Meeting facility
View from room
Private kitchen
6 bedrooms, Frette Italian sheets, premium bedding, down duvets
6 bedrooms, Frette Italian sheets, premium bedding, down duvets
La Palma Polo Hotel offers a tranquil retreat with massages at LUM spa and outdoor pools. Enjoy all-day meals at the restaurant, including free continental breakfast. Multilingual staff assist with express check-in/out, in-room WiFi, and valet parking.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Room service
  • Pool
  • Bar
  • Breakfast included
  • Spa
The current price is HK$1,078
HK$1,213 total
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room, Garden View, Garden Area

6 bedrooms, Frette Italian sheets, premium bedding, down duvets

Deluxe Double Room, Garden View, Garden Area

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 431 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Royal Suite, Garden View, Ground Floor

6 bedrooms, Frette Italian sheets, premium bedding, down duvets

Royal Suite, Garden View, Ground Floor

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
  • 754 sq ft
  • 6 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Garden View, Ground Floor

6 bedrooms, Frette Italian sheets, premium bedding, down duvets

Premium Room, Garden View, Ground Floor

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchenette
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle Manuel Burbano S/N, Barrio La Palma, Puembo, Pichincha, 170179

What's nearby

  • University of San Francisco Quito Campus - 21 min drive - 17.2 km
  • Atahualpa Olympic Stadium - 26 min drive - 25.4 km
  • Quicentro Shopping - 26 min drive - 25.4 km
  • Parque La Carolina - 26 min drive - 25.4 km
  • Embassy of the United States - 32 min drive - 27.6 km

Getting around

  • Chimbacalle Station - 45 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 50 min drive

Restaurants

  • ‪Signature by La Birrería - ‬8 min drive
  • ‪Wyndham Quito Airport - ‬24 min drive
  • ‪CasaRES Steak House - ‬27 min drive
  • ‪Bistro Al Paso - ‬14 min drive
  • ‪TGI Fridays - ‬27 min drive

About this property

La Palma Polo Hotel

Upscale family-friendly hotel
You can look forward to free continental breakfast, a poolside bar and a terrace at La Palma Polo Hotel. Indulge in a massage at Lum, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • 2 outdoor tennis courts, airport pick-up service (surcharge) and express check-out
  • Express check-in, 1 meeting room and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and heated floors, as well as perks, such as pillow menus and separate dining areas.
More amenities include:
  • Highchairs and cots/infant beds
  • Frette Italian sheets, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, patios and heated floors

Similar properties

Lobby

Wyndham Quito Airport

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
9.6 out of 10, Exceptional, 2,207 reviews
The price is HK$1,103
HK$1,235 total
2 Nov - 3 Nov
Wyndham Quito Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Free children's club
  • Full-service spa
  • Horseback riding/rentals
  • Pilates classes
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room kitchenette
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (301 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Built in 2016
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Late-night room service
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night.
Cots (infant beds) are available for USD 30.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 20 (up to 10 years old)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

La Palma Polo Club
QUITO POLO CLUB S.A
La Palma Polo Hotel Hotel
La Palma Polo Hotel Puembo
La Palma Polo Hotel Hotel Puembo

Frequently asked questions

Does La Palma Polo Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at La Palma Polo Hotel?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at La Palma Polo Hotel on 30 Nov 2025 start from HK$1,078.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Palma Polo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Palma Polo Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at La Palma Polo Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at La Palma Polo Hotel?

Checkout is at noon.

Does La Palma Polo Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 20 per vehicle applies.

Where is La Palma Polo Hotel located?

Set in Puembo, this family-friendly hotel is within 12 mi (20 km) of Ilaló, Scala Shopping Mall and Paseo San Francisco. Cumbaya Park and University of San Francisco Quito Campus are also within 12 miles (20 km).

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Reviews

La Palma Polo Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

8.0

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 139 out of 179 reviews
Rating 8 - Good. 26 out of 179 reviews
Rating 6 - Okay. 5 out of 179 reviews
Rating 4 - Poor. 2 out of 179 reviews
Rating 2 - Terrible. 7 out of 179 reviews

Reviews

10/10 Excellent

Wasseem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room. Wish we had stayed longer, but we were just in-transit
Stayed 1 night in May 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel

It's amazing resort, very helpful staff, clean and organized.
Stayed 1 night in Oct 2024

8/10 Good

shaji

Liked: Cleanliness, staff & service, property conditions & facilities
It was worth the money
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Omg - stunning!

Most amazing discovery - true resort! I will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Palma Polo Club was absolutely gorgeous and the service was excellent. The pictures are exactly what you get. We definitely want to return one day.
Stayed 3 nights in Aug 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal Edenic Gem!!

Phenomenal Edenic Gem!! So surprised by this place. Stunning rooms. Highly recommend!
Stayed 1 night in Feb 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem with our reservation, however they were able to solve it, that’s why the rating was not excellent. The place is really beautiful, quiet and cozy.
Stayed 1 night in Nov 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot near the airport!

Beautiful surroundings and hotel!! Had the best service and breakfast. I really enjoyed the gym. I highly recommend it!
Stayed 1 night in May 2025

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel if you want to relax with family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility and wonderful staff. We will definitely be back!
Stayed 1 night in Mar 2025

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not notified of a horrible techno music festival taking place directly outside my room. From around 8 pm, until 2 am on the morning of December 22, my entire room was shaking from the loud bass. The music is so loud that even with ear plugs I was unable to sleep. The hotel or Expedia should have notified me of this and I will be expecting a refund. To anyone reading this, it is hard to describe how loud the music is, perhaps if I went to bed behind the speakers at my local techno nightclub, I might have a similarly awful experience. I was simply looking for a quiet weekend at a polo resort which promised a unique experience. Instead I suffering through a sleepless night that I am paying for. This is without question the worst hotel I have ever stayed at and I cannot express what a terrible experience this has been.
Stayed 1 night in Dec 2024

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay at Las Palmas. They host parties until 2 a.m. The music was so loud my room was shaking. Truly a miserable experience.
Stayed 2 nights in Dec 2024

8/10 Good

Miao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, service is great. However I deducted one star because the room is not well-insulated from noise. I could clearly hear my neighbors in adjacent room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure heaven!

One of the most beautiful properties I’ve ever stayed on! The restaurant, room, pool were gorgeous! The gym is state of the art! Perfect place to rest and unwind!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is next level! We booked it as we had 1 night in Quito before flying back to the UK and it was superb. The staff could not have been more helpful & the facilities were top notch. Our room was immaculate & we had a balcony on the lake where we saw so much wildlife including some quite rare birds. We were able to check out late & use the facilities until we needed to head to the airport and we had a wonderful relaxed afternoon by the outdoor pool. The food and drinks were delicious. A glorious setting and the perfect relaxing end to an amazing holiday.
Stayed 1 night in Jan 2024

4/10 Poor

Lucia

Liked: Cleanliness
Disliked: Staff & service, room comfort

Terrible experience

Las Palmas is mostly a polo club. They host massive events. I wished they had let us know that they were hosting a massive party the day of or arrival, we spent an hour sitting in traffic trying to access the property. The property is located in a rural area, that can only be accessed through a narrow street. When they host these events there is massive congestion. It took us longer to get to the hotel than to fly from Cuenca to Quito. Terrible experience. The music was loud and we could hear it in our room. The rooms are spacious but don’t have blackouts curtains. The front desk was very apologetic but it was clear they didn’t think through how hosting a massive event would impact their regular customers.
Stayed 1 night in Dec 2023

10/10 Excellent

Paramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious accommodation with mini kitchen, excellent place for just relaxing in a quiet spacious setting. Feels more like a country club than a hotel. Staff were incredible, very helpful in whatever was requested.
Stayed 2 nights in Dec 2023

2/10 Terrible

mounia

Disliked: Staff & service
L'hôtel a annulé ma réservation une semaine avant ma venue en prétextant que je n'avait pas confirmé ma réservation or j'avais payé lors de ma réservation par internet trois mois avant. Ils ont proposé un logement à proximité pour lequel j'ai dû payer un supplément équivalent de ma nuit d'hôtel ce qui a doublé mon budget pour deux nuits. Je suppose qu'un événement plus lucratif au sein de l'établissement est à l'origine de mon annulation tardive. Nous étions pas les seuls clients dans le même cas ce WE là. Le petit personnel était très bien mais l'organisation reste plus qu'à désirer.
Stayed 2 nights in Dec 2023

2/10 Terrible

Roberto

Disliked: Staff & service
My reservation was cancelled by the hotel at the last minute and I was sent to different hotel
Stayed 1 night in Oct 2023

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place !
Stayed 1 night in Oct 2023

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, relaxed atmosphere
Stayed 1 night in Sep 2023