Pros: Food, staff, service quality, cleanliness
Cons: Room keys are very finicky, shower water temperature & flow rate keep on changing without any adjustments
Poorn
2025 年 3 月入住 2 晚
6/10 一般
Deepak
与家人出行
2025 年 3 月 22 日
满意:员工和服务,清洁度
Surprised that it didn't have a safe in the room.
The TV kept tripping several times.
Checkin was not very smooth. Although we had booked a River view room we were given a different room & were shifted on protesting.
Payment was demanded in advance & again during check out, had to show them the receipt to prove payment had been made.
Overall experience was not as expected from an ITC Hotel.
Deepak
2025 年 3 月入住 2 晚
8/10 还可以
Prajakta
与家人出行
2024 年 12 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Food spread can be better. The main course for breakfast can be of better variety. Three days we had idli in the south indian section. Chutneys served with idlis need to get way better.
Rest all was good. Thank you team.
Prajakta
2024 年 12 月入住 2 晚
8/10 还可以
NATHALAL
2024 年 12 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Check-in staff needs retraining
It was very good except check-in process can be Better. It was busy time so the reception ask me to take a seat and said they will call me which they never did. Few minutes I had to join the check in que. After check in it took them time to find the door key Que. It certainly wasn’t efficient
NATHALAL
2024 年 12 月入住 1 晚
6/10 一般
Saket
2024 年 12 月 23 日
Saket
2024 年 12 月入住 2 晚
4/10 很差
真实旅客
与家人出行
2024 年 11 月 27 日
不满意:客房舒适度,住宿条件和设施
真实旅客
2024 年 11 月入住 1 晚
10/10 超赞
Abhijeet
与家人出行
2024 年 11 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Abhijeet
2024 年 11 月入住 1 晚
4/10 很差
varun
2024 年 11 月 8 日
满意:员工和服务
varun
2024 年 11 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 7 月入住 1 晚
10/10 超赞
Sahil
与家人及幼儿出行
2024 年 6 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall good
Sahil
2024 年 6 月入住 1 晚
10/10 超赞
Shailesh
2024 年 6 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Shailesh
2024 年 6 月入住 2 晚
10/10 超赞
DHAVAL KUMAR
与家人出行
2024 年 6 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay at this hotel. The staff were very courteous and helpful. The rooms were also quite spacious and comfortable.
DHAVAL KUMAR
2024 年 6 月入住 2 晚
10/10 超赞
Jalpa
2024 年 2 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Jalpa
2024 年 1 月入住 1 晚
10/10 超赞
Sushant
2024 年 2 月 24 日
Sushant
2024 年 2 月入住 2 晚
8/10 还可以
Morten
2023 年 11 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very near to the Statue of Unity. Nice hotel, good food and rooms nice. The hotel are under construction and will be great when it’s finish
Morten
2023 年 11 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2023 年 3 月 11 日
满意:清洁度、住宿条件和设施、客房舒适度
Galaxy unity...
Management staff is very poor.As i was booked room before one week,but during confirmation prior to check in they denied for room reservation.After clarification with manager they allotted me room.property is New one.food is good.