We did not have hot water for 2 of the 3 night stay and management was slow to try to resolve/accommodate.
The facility is old, but overall it was clean.
Tony
2024 年 6 月入住 3 晚
10/10 超赞
Minh
2024年06月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
Minh
2024 年 4 月入住 3 晚
2/10 糟糕
Susan
与家人出行, 商务旅客
2024年06月5日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Arrived to be told that the water heaters had an issue in which they would only be turned on during hours of 6am-10am and another time in the evenings. Being I take showers in morning this was ok... but at 6:30am we ran water for 10 minutes and the water never heated. We tried again at 7:20, no hot water. We took cold showers because we had to go to work. When reported to Expedia and we requested our reservation be cancelled, the staff refused to answer the phones (many guests were quite upset). As of today they have still not made things right or refunded my charges as requested. Very poor ethics, very poor customer service. Floors were stained and dirty, parking was too expensive. All of this and they charged us $600 and have refunded nothing. I will be filing court documents on Monday if not resolved by Friday.
Susan
2024 年 6 月入住 2 晚
10/10 超赞
Gavin
2024年05月27日
Gavin
2024 年 5 月入住 4 晚
8/10 还可以
Jacqueline,Tampa
商务旅客
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient for my purposes.
Jacqueline
2024 年 5 月入住 5 晚
6/10 一般
Joelle
2024年05月26日
It is what is advertised, it’s just a regular unspectacular experience. Easy parking and very walkable.