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关于北卡罗来纳罗里 - 北 6 号汽车旅馆的点评

2 out of 5
北卡罗来纳罗里 - 北 6 号汽车旅馆
2641 Appliance Ct, Raleigh, NC

点评

5.0
10 分 - 超赞。58 条好评，共有 449 条点评" "
8 分 - 还可以。63 条好评，共有 449 条点评" "
6 分 - 一般。68 条好评，共有 449 条点评" "
4 分 - 很差。78 条好评，共有 449 条点评" "
2 分 - 糟糕。182 条好评，共有 449 条点评" "

5.2/10

清洁度

6.0/10

员工和服务

5.2/10

服务设施

4.6/10

住宿条件和设施

5.0/10

环保

点评

2/10 糟糕

Alan

2024 年 5 月入住 1 晚

10/10 超赞

Jaleesa

2024 年 4 月入住 1 晚

10/10 超赞

Jaleesa

满意：清洁度、员工和服务、住宿条件和设施
Good
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024年04月23日 的回复
Hi Jaleesa,Thank you for the perfect rating!Lilith#Team6

2/10 糟糕

Alexander

Never again!
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024年04月23日 的回复
Hi Alexander,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 糟糕

Tasean

满意：员工和服务
不满意：清洁度
2024 年 4 月入住 1 晚
Nancy Y. 于 2024年04月19日 的回复
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 糟糕

Nelson

2024 年 4 月入住 1 晚

2/10 糟糕

Omar

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cockroaches and smokey air. Dealers blatantly outside. Couldn't even request a refund. Can’t believe this costed over $150 for the worst quality possible.
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024年04月17日 的回复
Hi Omar, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 一般

Tyrone

满意：服务设施
Everything
2024 年 3 月入住 2 晚
Brand Experience Team 于 2024年04月9日 的回复
Hi Tyrone, We are glad you enjoyed your stay!Maz K.#Team6

2/10 糟糕

Crystal

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Had to leave bugs everywhere
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024年02月20日 的回复
Hi Crystal,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

6/10 一般

Eric，Raleigh

满意：员工和服务
Price is good but area has limited dinning and has convenance
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024年02月20日 的回复
Hi Eric,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 很差

Kelvin

满意：清洁度、员工和服务、住宿条件和设施
Shower didn’t work
2024 年 2 月入住 1 晚
Nancy Y. 于 2024年02月13日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 糟糕

Melshaun

2024 年 1 月入住 1 晚
Brand Experience Team 于 2024年02月6日 的回复
Hi Melshaun,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 超赞

Tina

2024 年 1 月入住 1 晚

2/10 糟糕

jamil

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚

2/10 糟糕

Denise

不满意：清洁度、住宿条件和设施、客房舒适度
There were roaches in there
2023 年 12 月入住 1 晚

2/10 糟糕

Miguel

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cockroach hell hotel, by Crazy Goat Patel (imaginary character) whom wanted the place to look like a New Delhi dump. Day 1: Arrival. Smelled like a pot burning factory. The next room faced the outside balcony. Yet, heavy "aromas". One may get high by just inhaling deeply. Strong urine smell from Heat/AC unit. Day 2: Hot water went cold. Cockroaches coming out of everywhere at night! They come out when the room warms up. Too tired to do anything. Solution: Turned off heat, and lights. Day 3: Hot water worked.Cockroach in the bathroom. Turning off the heat somehow worked. Left early/came back late. Sweeping dead cockroaches may not be part of Hotel 6´s cleaning policy? Neither is replacing about-to-run-out toilet paper. Heating/cooling unit AC only, 29F outside. Somehow the room managed to stay at about 65F. Tired and I didn´t feel like moving that late at night. Day 4: More cockroaches. Problems: 1) greed: ownership/franchise does not maintain the property. 2) Hotel 6 franchise lacks checks and balances. 3) City/State no oversight. Blatant abuse of minorities frequenting this place; Who will they complain to? This has to be the worst hotel property in 3 continents and the Caribbean. And I never frequent resorts. This place reflects extremely poorly on the ownership, the franchise, the city and the state. All of you need to clean up your act, guys. Shame on you!
2023 年 12 月入住 3 晚
Nancy Y. 于 2024年01月2日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 超赞

Manuel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

2/10 糟糕

Deandre

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not so good of a stay the beds were dirty also had to kill roaches in the room the only good thing is the convenience to the highway
2023 年 12 月入住 1 晚
Brand Experience Team 于 2023年12月7日 的回复
Hi Deandre,We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Lilith#Team6

4/10 很差

Stephen

不满意：住宿条件和设施，清洁度
A lot of homeless people hanging around the property
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023年12月7日 的回复
Hi StephenThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 还可以

Dasmen

2023 年 11 月入住 1 晚

2/10 糟糕

Bayron

2023 年 11 月入住 2 晚

2/10 糟糕

Andre

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Roaches everywhere Holes in the wall
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023年11月14日 的回复
Hi Andre,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 还可以

Marcia

2023 年 10 月入住 2 晚

4/10 很差

William

不满意：清洁度、员工和服务、客房舒适度
Disappointing...even at this price.
I booked this hotel for the price but was even disappointed knowing what I would get into. I saw multiple bugs crawling on the floor and walls. The bed was lopsided and poorly supported, and they only provided a bar of soap for toiletries. Really disappointing stay.
2023 年 10 月入住 2 晚
Brand Experience Team 于 2023年10月30日 的回复
Hi William,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 糟糕

Angela

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Never again
This was by FAR the WORST place we've ever stayed! Checked in after a long day at the NC state fair & couldn't believe the condition of the room! There was holes on the blankets & sheets, cupboard door was missing from the cabinet. Stove & refrigerator were in the room - but neither one worked. Lost count of the roaches we seen. Went downstairs to ask for another room or a complete refund- only to be told "We're full". Someone was trying to get a room as all this was going on- so WE were pushed to the side, and he offered this girl a room at their supposedly "FULL" hotel for $99 for the night. Seriously? Without another word to us, he hands us a paper receipt for a PARTIAL refund - i told him that's not what we paid for the room & showed him my receipt. "Contact Hotels.com" is all he said. My husband & i left & drove back home (2&1/2 hours) but it beats having to stay in that roach infested hotel. AWFUL!
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023年10月30日 的回复
Hi Angela,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 糟糕

Charles

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 5 晚

10/10 超赞

Tyrone

2023 年 10 月入住 1 晚

2/10 糟糕

Kenya

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible!!
They didn’t have a room for me. It was very dirty and there were sketchy people everywhere.
2023 年 10 月入住 2 晚
Nancy Y. 于 2023年10月17日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 糟糕

STEVEN

不满意：住宿条件和设施
I did not stay. Property was very dirty. Trash everywhere. Got to the room and it reeked of Marijuana. Went back to the front desk and waited for 15 minutes to give the key back. No one ever came back to the desk. Left the keys at the front desk. Had to drive home two and a half hours at 2 AM. Will not book Motel 6 again.
2023 年 9 月入住 1 晚
Nancy Y. 于 2023年09月26日 的回复
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 还可以

Dina

2023 年 9 月入住 2 晚

10/10 超赞

Gloria

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Only thing I didn't like is how they watched me out my dollar in the vending machine knowing it didn't work
2023 年 9 月入住 2 晚
Brand Experience Team 于 2023年09月12日 的回复
Hi Gloria, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 超赞

Raymond

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2023 年 9 月入住 2 晚

2/10 糟糕

Rony

2023 年 7 月入住 4 晚

4/10 很差

Zenobia

2023 年 7 月入住 1 晚

2/10 糟糕

Kate

2023 年 6 月入住 1 晚

2/10 糟糕

Steven

与配偶出行, 商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
Roaches in our room a lot we had to tape the baseboards disgusting
2023 年 6 月入住 1 晚
Brand Experience Team 于 2023年06月20日 的回复
Hi Steven, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 糟糕

Scott

2023 年 6 月入住 1 晚

10/10 超赞

jeremy

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚

10/10 超赞

Terry

商务旅客
满意：住宿条件和设施，员工和服务
No restaurants within walking distance
2023 年 5 月入住 1 晚
Nancy Y. 于 2023年06月14日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 超赞

K

满意：住宿条件和设施，员工和服务
Na
2023 年 5 月入住 1 晚
Brand Experience Team 于 2023年05月31日 的回复
Hi K, Thank you for the perfect rating!! Maz K. #Team6

10/10 超赞

Terry

满意：服务设施，员工和服务
Staff was very nice
2023 年 5 月入住 3 晚
Nancy Y. 于 2023年05月23日 的回复
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 很差

真实旅客

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
My stay was for business. The staff was nice and accommodating. The rooms we musty and dated. The mattress was old. Trash a various places. I won't do it again.
2023 年 4 月入住 4 晚
Brand Experience Team 于 2023年05月9日 的回复
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 还可以

Jose

2023 年 4 月入住 1 晚

6/10 一般

Ryan

不满意：住宿条件和设施
2023 年 4 月入住 2 晚

2/10 糟糕

akil

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Price. You get what you pay for. Room stinks. Smells like cigs upon entering. Flew back home and everything i wore and my bag still smells like cigs. Toilet seat was brown. Shower was dirty. Sink barely worked.
2023 年 4 月入住 2 晚
Nancy Y. 于 2023年04月11日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 很差

Shané

不满意：清洁度、服务设施、住宿条件和设施
Not worth the price they charged. Found cockroaches in the bathroom and got locked inside my room due to a faulty deadlock bolt. Luckily the staff was kind and responsive, other than that this accommodation missed the mark.
Nancy Y. 于 2023年04月11日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 一般

Asia

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Dreamville festival visit
Although we requested a smoking room. This was crazy. The sheets and blankets had smoke holes in them. There were 3/4 different holes in the walls. This is/was a typical motel. Literally got one nights stay.
2023 年 4 月入住 1 晚
Nancy Y. 于 2023年04月11日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 还可以

Steven

2023 年 4 月入住 1 晚

2/10 糟糕

Brendan

商务旅客
满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Sketchy
Place was sketchy at best
2023 年 3 月入住 1 晚
Nancy Y. 于 2023年04月11日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 糟糕

Micah

团体旅客
不满意：住宿条件和设施，服务设施
Very dirty
2023 年 3 月入住 1 晚
Nancy Y. 于 2023年04月11日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6