Property is being renovated very slowly. They have open access to fumes from redoing the pool area. The floors were dirty in the common area and the rooms.
Jerri
於 2024 年 5 月住了 1 晚
4/10 欠佳
Phillip
家人同遊, 親子同遊
2024年5月28日
不滿:設施服務
The shower was filthy upon arrival…after a 12 hr drive…I did not look forward to cleaning out a shower as well as the refrigerator. There was food left over in there from who knows when. There were barely any towels. It was just an horrible experience.
Phillip
於 2024 年 5 月住了 2 晚
2/10 很差
Julia
家人同遊, 親子同遊
2024年5月27日
不滿:職員與服務、設施服務和住宿狀況
Pool was down for maintenance. Hotel computer system was not working. Staff were very unfriendly.
We cancelled and stayed at another hotel
Julia
於 2024 年 5 月住了 1 晚
2/10 很差
Bridget
家人同遊
2024年5月23日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Barely any people staying when we checked in, pool was down for maintenance but looked horrible and dirty. Room was not ready upon check in because housekeeping didn’t clean it yet. Felt very unsafe, we turned around and did not stay there.
Bridget
於 2024 年 5 月住了 1 晚
4/10 欠佳
DONALD R.
伴侶同遊
2024年5月12日
不滿:職員與服務、設施服務和住宿狀況
POOR SHOWERS. TOWELS VERY THIN. NO SCREEN ON WINDOWS. NOT VERY CLEAN. NOT A GOOD STAY.
DONALD R.
於 2024 年 5 月住了 2 晚
6/10 一般
Gina
寵物同遊
2024年4月30日
讚好:整潔度
不滿:住宿狀況
Good: the room was fairly clean and a decent size.
Bad: firstly the room was quite dark, not much lighting. There wasn’t many options for breakfast, on the first morning there were no bread and the waffle machine did not have the correct top to pour it out. So I only opted for coffee (though no sugar). Finally when I returned from a long day (approximately 6pm) my key card was not working. No one was at reception. I called the phone that’s there (three times) but no one answered. I waited 15minutes for someone to finally come.
Gina
於 2024 年 4 月住了 2 晚
4/10 欠佳
Brian
2024年4月30日
不滿:整潔度和職員與服務
After the checkin guy had to go try to find a room that was ready. He put me in a queen room (I paid for a king)
When I got to the room it was clearly dirty. There was a dirty a tip laying at the base of the bed and there was a wrapper on the bathroom counter so clearly the room was not cleaned.
Brian
於 2024 年 4 月住了 1 晚
2/10 很差
Tessa
家人同遊, 多人同遊
2024年4月28日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Highly recommend you stay clear of this hotel! I had booked 3 rooms for the night. In one of the rooms the lights would not work. In another, the lights were on when we walked in and room was still dirty. The other room had a hole in the door that looked to be from a big knife getting stabbed into it, no towels, and garbage still in the garbage cans (feminine products). The hotel pictures online showed clean rooms with a great pool. The pool was closed due to maintenance issues and nowhere did it state the pool was out of order when booking online. There were people just sitting out in the hallways and made you feel not safe.
Choose a different hotel!!!