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关于拉皮德城 - 拉什莫尔南智选假日套房酒店 - IHG 旗下酒店的点评

2.5 out of 5
拉皮德城 - 拉什莫尔南智选假日套房酒店 - IHG 旗下酒店
1611 Caregiver Cir, Rapid City, SD

点评

9.4

绝佳

10 分 - 超赞。739 条好评，共有 969 条点评" "
8 分 - 还可以。159 条好评，共有 969 条点评" "
6 分 - 一般。38 条好评，共有 969 条点评" "
4 分 - 很差。16 条好评，共有 969 条点评" "
2 分 - 糟糕。17 条好评，共有 969 条点评" "

9.6/10

清洁度

9.2/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Lynn，Osceola

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great property and staff. Room was very comfortable and the breakfast was well done.
2024 年 5 月入住 1 晚

10/10 超赞

Teresa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love staying here during the “off-season”! The price is reasonable for such a nice facility.
2024 年 5 月入住 1 晚
Veronica 于 2024年05月12日 的回复
Teresa thank you for the 5 out of 5 we greatly appreciate this and love to see you when you are here. We hope to see you again when you are in Rapid City again.

10/10 超赞

Jennifer

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Veronica 于 2024年05月12日 的回复
Jennifer, Thank you for the wonderful review and for the 5 out of 5. We look forward to see you again in the future.

8/10 还可以

Mindy，Centerville

与家人出行
满意：住宿条件和设施，清洁度
Overall this was a very nice, convenient property. We had trouble getting our room cleaned even though we only asked for it 3 of the 7 days
2024 年 4 月入住 7 晚
Veronica 于 2024年05月8日 的回复
Thank you for taking the time to review your stay with us. We apologize for any issues you had during your stay with us and we hope that you will come and give us another try when you are in Rapid City again.

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was very comfortable. The hot breakfast was also very good. Also plenty of good restaurants nearby.
2024 年 4 月入住 2 晚
Veronica 于 2024年05月8日 的回复
Thank you for the 5 out of 5. We hope to see you again on your next time in Rapid City.

8/10 还可以

Jack

满意：清洁度、员工和服务、住宿条件和设施
Very clean hotel room and the room was spacious. The breakfast was moderate and they did not have a separate room. People were eating all over the lobby. Very strange.
2024 年 5 月入住 2 晚
Veronica 于 2024年05月6日 的回复
Jack thank you for taking the time to let us know how your stay was with us. We greatly appreciate any and all feedback that we receive. We hope to see you again on your next time in Rapid City.

8/10 还可以

Maaz

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The toilet papers was missing and had to be replenished by the reception staff after requesting
2024 年 4 月入住 1 晚
Veronica 于 2024年05月6日 的回复
Maaz, thank you for taking the time to let us know how your stay was with us we greatly appreciate this. We hope to see you again on your next time in Rapid City.

4/10 很差

Jonathan

与家人出行
不满意：员工和服务，清洁度
There was hair in the tub and food in the fridge from the previous guest. Staff was less than friendly
2024 年 5 月入住 1 晚
Veronica 于 2024年05月6日 的回复
Jonathan, Thank you for taking the time to let us know how your stay was with us. We apologize for any and all issues that you may have had during your stay and we take your feedback seriously we will be using this as a training opportunity for our staff.

10/10 超赞

Ashley

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My family and I had a great experience here. It was clean, the staff was friendly, and it was quiet. The only thing I would have to complain about is the flashing green light on the smoke detector. It made it hard to fall asleep.
2024 年 4 月入住 2 晚
Veronica 于 2024年04月29日 的回复
Ashley, Thank you for letting us know how your stay was with us and for the 5 out of 5. We hope to see you again on your next time in Rapid City.

10/10 超赞

Megan

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property was so clean and really enjoyed our stay on our way to Mount Rushmore. A gas station and car wash are conveniently located right across the street.
2024 年 4 月入住 1 晚
Veronica 于 2024年04月29日 的回复
Megan, Thank you for taking the time to let us know how your stay was with us and for the 5 out of 5. We hope to see you again in the future.

10/10 超赞

Elliott

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Veronica 于 2024年04月19日 的回复
Elliott, Thank you for giving us a 5 out of 5. We hope to see you again on your next time in Rapid City.

10/10 超赞

Magdalena

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Super clean, love the area and the hotel was awesome
2024 年 4 月入住 1 晚
Veronica 于 2024年04月17日 的回复
Magdalena, Thank You for taking the time to let us know how your stay was with us we greatly appreciate this. We hope to see you again when you are in Rapid City.

6/10 一般

Barbara

与家人出行
不满意：服务设施
Great breakfast
2024 年 4 月入住 1 晚

10/10 超赞

Karen

2024 年 4 月入住 2 晚
Veronica 于 2024年05月6日 的回复
Karen, Thank you for taking the time to let us know how your stay was with and for the 5 out of 5 we greatly appreciate this. We hope to see you again if you are ever in Rapid City.

10/10 超赞

Darrell

满意：清洁度、员工和服务、住宿条件和设施
Was very nice
2024 年 3 月入住 5 晚
Veronica 于 2024年03月31日 的回复
Darrell, Thank you for taking the time to let us know how your stay was with us. We greatly appreciate any and all feedback that we get. We hope to see you again in the future.

10/10 超赞

Patricia

满意：清洁度、员工和服务、住宿条件和设施
Very kind people
2024 年 3 月入住 1 晚
Veronica 于 2024年03月31日 的回复
Patricia, Thank you for taking the time to let us know how your stay was with us. We hope to see you again in the future.

10/10 超赞

Ashley

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Check in was smooth and staff were friendly
2024 年 3 月入住 1 晚
Veronica 于 2024年03月31日 的回复
Ashley, Thank you for letting us know how your stay was with us. We appreciate all feedback that we get and we hope to see you again the next time you are in Rapid City.

10/10 超赞

Sandra

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Helpful employees
2024 年 3 月入住 2 晚
Veronica 于 2024年03月25日 的回复
Sandra, Thank you for taking the time to let us know how your stay was with us. We hope to see you again in the future.

6/10 一般

Lisa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Ok. Kind of a rowdy crowd I. The lobby. Not sure if that’s normal for the clientele.
2024 年 3 月入住 1 晚
Veronica 于 2024年03月25日 的回复
Lisa, Thank You for letting us know how your stay was with us. We do apologize for the noise in the lobby area and we will take this as a learning opportunity for our staff. We hope to see you again in the future.

10/10 超赞

Brian，Fort Collins

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Veronica 于 2024年03月18日 的回复
Thank You Brian for the 5 out of 5 we greatly appreciate this. We hope to see you again on your next time in Rapid City.

8/10 还可以

Ronda

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Veronica 于 2024年03月13日 的回复
Thank You Ronda for taking the time to let us know how your stay was with us. We always appreciate any and all feedback that we receive. We hope to see you again on your next time in Rapid City.

10/10 超赞

Ann，Casper

满意：住宿条件和设施
2024 年 3 月入住 1 晚
Veronica 于 2024年03月13日 的回复
Ann, Thank you for giving us a 5 out of 5. We hope to see you again when you are in Rapid City.

10/10 超赞

Brian

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
.
2024 年 3 月入住 1 晚
Veronica 于 2024年03月13日 的回复
Thank You Brian, for giving us a 5 out of 5. We hope to see you again on your next time in Rapid City.

10/10 超赞

Marisleysi，Cheyenne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very kind and accommodating, there were some guest that didn’t make the stay to comfortable but that’s not the hotels fault, breakfast was delicious, and even though the hotel is not in the city, it’s a very easy and fast drive to anywhere. Very clean and the pool was my favorite.
2024 年 2 月入住 2 晚
Veronica 于 2024年02月6日 的回复
Marisleysi, Thank You for you review for your stay with us. We greatly appreciate the feedback and the 5 out of 5. We hope to see you in the future.

10/10 超赞

Alan

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Well maintained and quiet.
2024 年 1 月入住 2 晚
Veronica 于 2024年01月29日 的回复
Alan, Thank you for the 5 out of 5. We greatly appreciate this and welcome the feedback that you gave. We hope to see you again in the future.

10/10 超赞

Robin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean nice hotel. Great continental breakfast, a lot of options.
2024 年 1 月入住 3 晚
Veronica 于 2024年01月29日 的回复
Robin, thank you for the feedback in reference to your stay. Also thank you for the 5 out of 5 we greatly appreciate this.

10/10 超赞

Randy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location. The lobby was clean and it was easy to check in and out with the hotel staff. The breakfast was very good with great variety. The rooms were well done, quiet and clean. We would stay again.
2024 年 1 月入住 2 晚
Veronica 于 2024年01月22日 的回复
Hello Randy,Thank you for taking the time to let us know how we did during your stay with us and giving us 5 out of 5. We hope to see you again the next time you are in the Rapid City Area.

10/10 超赞

Lorrie，fargo

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Veronica 于 2024年01月15日 的回复
Thank you Lorrie for taking the time to respond in regards to your stay with us. Your feedback is greatly appreciated. We hope to see you again in the future.

10/10 超赞

Stephen

2024 年 1 月入住 1 晚
Veronica 于 2024年01月9日 的回复
Hello Stephen, Thank you for taking the time to let us know how your stay was with us. We greatly appreciate the feedback and hope to see you again in the future.

10/10 超赞

Kelly

2024 年 1 月入住 1 晚
Veronica 于 2024年01月9日 的回复
Kelly, thank you for taking the time to let us know how your stay was with us. We hope to see you again the next time you are in Rapid City.

8/10 还可以

Maggie

满意：清洁度、员工和服务、住宿条件和设施
The hotel was very nice but the rooms aren’t used regularly in the off season. Our room was just a little dusty and the fridge was not plugged in and took awhile to cool down. We specificallly Booked this property for the spa/hot tub/pool area to entertain our kids on a long road trip and also loosen our backs from a week of skiing and it was not heated. The hot tub was so cold I didn’t even get in and our kids, who usually don’t complain, wouldn’t even swim.
Veronica 于 2024年01月8日 的回复
Maggie, thank you for taking the time to let us know how your stay was with us. We greatly appreciate the feedback and will be looking into the issues that you have mentioned. We hope to see you again in the future.

10/10 超赞

Eugenijus

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Veronica 于 2024年01月8日 的回复
Hello Eugenijus, Thank you for taking the time to let us know how your stay was with us. We hope to see you when you are in Rapid City again.

2/10 糟糕

Connie

2023 年 12 月入住 2 晚
Veronica 于 2024年01月8日 的回复
Connie, Thank you for letting us know how your stay was with us. We greatly appreciate the feedback and will be looking into the issues that you had during your stay with us.

8/10 还可以

Jazmine

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 5 晚
Veronica 于 2023年12月18日 的回复
Jazmine, Thank you for taking the time to let us know how your stay was with us. We hope to see you again

10/10 超赞

Heaven

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 5 晚
Veronica 于 2023年12月18日 的回复
Heaven, Thank you for taking the time to let us know how your stay was with us. We greatly appreciate it. We hope to see you again your next time in Rapid City.

10/10 超赞

Sandra

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Veronica 于 2023年12月11日 的回复
Sandra, Thank you for taking the time to let us know how your stay was with us. We greatly appreciate the feedback and hope to see you again on your next time thru the Black Hills

10/10 超赞

Benjamin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Veronica 于 2023年12月11日 的回复
Benjamin, Thank you for letting us know how your stay was with us. We take each and everyone of our reviews to heart. Thank You again and hope to see you in the future.

10/10 超赞

kelly

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
true 5 star. clean, quiet. top-notch breakfast. PERFECT!!!!!!!!!
2023 年 12 月入住 1 晚
Veronica 于 2023年12月11日 的回复
Kelly, Thank You for taking the time and giving us 5 stars. We greatly appreciate this.

10/10 超赞

Issa

2023 年 12 月入住 1 晚
Veronica 于 2024年01月3日 的回复
Thank You Issa for taking the time to let us know how your stay was with us. We appreciate any feedback that we receive and hope to see you again during your next time in Rapid City.

10/10 超赞

Craig

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Veronica 于 2023年12月11日 的回复
Craig, Thank you for giving us 10 out of 10. We hope to see you again on your next time thru Rapid City

10/10 超赞

Luis

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place
2023 年 11 月入住 2 晚
Veronica 于 2023年11月30日 的回复
Thank you for taking the time to tell us about your stay with us. We hope to see you again your next time thru Rapid City.

10/10 超赞

Luis

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
2023 年 11 月入住 2 晚
Veronica 于 2023年11月30日 的回复
Luis, Thank you for letting us know how your experience was at our hotel. We appreciate the 5 stars and will be sharing with our staff.

10/10 超赞

Nicholas

满意：清洁度、员工和服务、住宿条件和设施
Perfect for a good place to stay for traveling.
2023 年 11 月入住 1 晚
Veronica 于 2023年11月30日 的回复
Nicholas, Thank you for taking the time and letting us know how your stay with us was. We greatly appreciate the feedback and hope to see you again in the future.

6/10 一般

Dawn

满意：住宿条件和设施，服务设施
The room floor was dirty, cheerios and french fries on the ground and dust/lint/hair in the corners. This room had not been vacuumed prior to my stay.
2023 年 11 月入住 1 晚
Veronica 于 2023年11月27日 的回复
Thank you for taking the time to let us know about your stay with us. We will be looking into this on our side and correcting the issues that you had during your stay with us.

10/10 超赞

Justin

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Newer hotel with friendly staff, and everything you need for a comfortable stay.
2023 年 11 月入住 1 晚
Veronica 于 2023年11月27日 的回复
Thank You for giving us 5 stars. We hope that you come to see us again in the future

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Veronica 于 2023年11月14日 的回复
Thank you for giving us a 10 out of 10. We hope to see you again in the future.

10/10 超赞

Shelby

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel seemed brand new. Breakfast was good. Great location. Great sleep. No complaints
2023 年 11 月入住 1 晚
Veronica 于 2023年11月14日 的回复
Thank you for giving us a 5 out of 5. We hope to see you again in the future.

10/10 超赞

Margaret

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a very pleasant stay ... no issues.
2023 年 10 月入住 1 晚
Veronica 于 2023年11月14日 的回复
Thank you for giving us a 5 out of 5. We hope to see you again in the future.

10/10 超赞

Andrea

2023 年 10 月入住 1 晚
Veronica 于 2023年11月27日 的回复
Thank you for taking the time to give us 5 stars. We greatly appreciate this and hope to see you again on your next time thru.

8/10 还可以

Shelia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was modern and very clean. Great location if you are planning to visit Mt Rushmore, Badlands, Crazy Horse, Spearfish Canyon, Custer State Park, etc. Approximately 15 minutes from the airport. Short staffed; although it didn't affect our stay as we dont change our bed sheets daily at home. Who does?? New towels daily and trash emptied daily. If you needed more, all you had to do was ask. The continental breakfast was good and well stocked for the crowd. Staff at front the desk were nice and helpful. Gym was small, but tidy. They even have wipes for cleaning the equipment and signage encouraing all to do so. Truly no complaints!
2023 年 10 月入住 4 晚