We had a wonderful time staying at the Caruso, A Belmond Hotel in Ravello. We were greeted by friendly and warmhearted staffs. We got free upgrade to a suite with balcony viewing of the sea and surrounded with purple wisterias. The suite was spacious and prepared the welcoming champagne and fresh fruits. The hotel had stunning views every corner and the service was impeccable. Unfortunately, we couldn't use the complementary sunset boating tour due to the weather.
Yung-Lung
2024 年 4 月入住 2 晚
10/10 超赞
Irena
与家人出行
2024年05月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, warm, welcomming. Wonderful experience.
Irena
2024 年 5 月入住 2 晚
10/10 超赞
Linda,Signal hill
2024年04月20日
Linda
2024 年 4 月入住 4 晚
10/10 超赞
Jie
2024年04月18日
满意:清洁度、员工和服务、住宿条件和设施
Jie
2024 年 4 月入住 2 晚
10/10 超赞
Lisa
2024年04月15日
满意:清洁度、员工和服务、住宿条件和设施
We thoroughly enjoyed our stay. The Caruso is a luxurious resort but not pretentious. We look forward to returning!
Lisa
2024 年 4 月入住 2 晚
10/10 超赞
Ana
与配偶出行
2024年04月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our experience at Caruso was truly magical from the moment we set foot outside its doors. The porter was quick to greet us and all the staff were friendly, warm and welcoming. The check in process was smooth and easy with an orientation tour of the hotel provided which was incredibly helpful.
The views from across the hotel of the coast were breath-taking; something we enjoyed at breakfast, by the pool and most importantly from the comfort of our room.
The rooms were spotless and incredibly spacious - even its double rooms which is what we stayed in. The bed was comfortable and pillows perfect - they even had a pillow menu that allowed you to choose one of your liking to ensure a good nights sleep. Everything you could possibly need was provided in the room including a bag which you could use to put your things in to take to the pool.
The gardens were beautiful and tranquil space; pruned to perfection. The pool simply serene. The staff at the pool were friendly and attentive getting your towels and preparing the sun loungers promptly.
Breakfast was a smoothly run service with a range of options available from the buffet and the menu. The food was so good, I wish we had stayed long enough to be able to try them all. The staff were attentive and extremely helpful.
The staff were truly an asset to the hotel! A standard of service in hospitality that was truly exceptional and unrivalled. An experience we shall never forget. Looking forward to our next stay.
Ana
2024 年 4 月入住 5 晚
10/10 超赞
Richard
2023年09月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Heaven on earth
This hotel is so good that I didn’t want to leave a review because I want to keep it secret but honestly the staff and service were so kind and helpful and I have never been to a better pool. We had to leave early because my girl wasn’t feeling well and the staff was so helpful they even called us the next day to see how she was feeling. You can’t find this type of service in Europe it’s the best. Can’t wait to go back
Richard
2023 年 9 月入住 2 晚
10/10 超赞
Humaira
2023年09月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Most Amazing hotel with beautiful garden, the view is exceptional