El servicio top. Son muy atentos y agradables. El hotel está a 5 min del centro pero al ser en cuesta hay un shuttle gratuito aunque nosotros íbamos andando a todos lados. Lo recomiendo mucho.
Patricia de la
2024 年 5 月入住 2 晚
10/10 超赞
Stephen
与配偶出行
2024年05月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Attentive staff , clean room and property , nice breakfast, easy 5 minute shuttle service to the square.
Stephen
2024 年 5 月入住 3 晚
6/10 一般
Danealle
与配偶出行, 团体旅客
2024年04月27日
满意:住宿条件和设施,员工和服务
Property was in a great location, close to Ravello town square. Our room had beautiful views of Minori and Maiori with a lovely terrace. However it was on the bottom floor of the second villa, which was annoying to deal with due to our heavy luggage. Food quality was lacking (average at best) and they mentioned they “ran out” of the room service breakfast when we initially ordered but then they delivered it 30 minutes later. Air conditioning (cooling) does not work, the whole hotel is set to either heating or cooling but not both. Thus we had to use our own portable cooling fan. Beds were comfy, soft or firm pillows available, wifi was awful. Overall, a decent stay for the price and location but I wouldn’t come here again.
Danealle
2024 年 4 月入住 2 晚
10/10 超赞
Robert
与配偶出行
2024年04月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay at this property. The view from our room was amazing. The location was perfect. The shuttle would drop us off at the city center and we would walk back. Everyone at the hotel was very helpful. Christian who was at the pool in the afternoon was very helpful in assisting us with a dining recommendation and also find a store so we could replace a lost cord needed for our cellphone. Breakfast in the morning was great too.
Robert
2024 年 4 月入住 4 晚
6/10 一般
Paul,Lake Forest Park
与配偶出行
2024年04月25日
满意:员工和服务,清洁度
不满意:服务设施
The shower is not easily accessible for older individuals. Getting in and out of the bath tub/shower was extremely difficult. Slipped twice hurting my knee.
Also use of cleaning materials is not eco friendly and especially for those with sensitivity to smells. The room had very strong smell of cleaner and we requested the floors to be washed with water to remove the smell.