Alan and his staff were nice enough people but, the room contract said there would be internet there was not. There were NO English speaking TV channels. The bi=laterla contract was broken and therefore I would like a refund for 3 days as I had to leave because the area was in absolute high-risk ghetto/slum bordered up closed hotels and businesses wild dogs. The family Dog barked all night and every night as was threatening the packs of wild dogs. Finally, the actual city of Rayong was over 40 kilometers away there were no attractions near the hotel remote location. I ask for refund/credit the last 3 days I left EARLY due to absolute disappointment and outrage at the dishonest business offering.