"Staff very friendly
Outdated infrastructure
Bathroom dirty
No internet while there and had to work off phone
Late check out approved and shut off key so had to go back to front desk to be let in "
Holiday Inn Express Hotel & Suites West Long Branch by IHG
4/10 Poor
"Super unfriendly woman at check in, very basic hotel that feels more like a motel, without so much as a smart TV (still have to pay 24.99 to rent a movie lol). Rooms close to elevators aee noisy but acoustics are bad all over, you can hear people using the bathroom in random other rooms. "
"The beds are extremely small and so are the rooms. There were roughly 30 rooms on the second floor and I was given one of the two smallest rooms. Almost a coat closet and the cleaning carts were stored in the hallway outside my door most of the day. The Waterview was a puddle on a dirty roof. The electricity in the room went off at 10:30 pm and the maintenance man fixed it pronto. The bar downstair is excellent and a real delight. "