2/10 糟糕
Joshua D.
2025 年 12 月 8 日
不满意：清洁度
If i could do 0 stars i would. First, if something has happened to the owner i want to send my regards. Second, here's all i can review. We had several events happening in Little Rock this weekend so instead of just getting a hotel room i decided to book this place to have a more relaxing time. The problem, i never once heard anything from the owners. Check in was supposed to start at 4, luckily i was still on the road about 2 hours away. I messaged at 4 what the specific check in policy was, i figured they would just send the door code. After an hour, now an hour away, i sent another message. Still no response. I messaged a couple more times before arriving but nothing. I had reached out to VRBO costumer support and they were great, more on that shortly. Because i was so close by then i decided to go ahead and stop by the rental. Everything was locked up, as it should be, but sadly still no check in instructions. So long story short i can only review the fact that this place was avaliable to book but i was never contacted by the owners on how to, well frankly, do anything. Lastly, i will say the people i spoke with at VRBO were amazing. They not only offered a full refund, they were even willing to help me find somewhere else to stay. I took the refund, as i had points for hotels i decided to use. They suggested it could take 7 days for my refund to appear back in my bank but it was there in 2. TLDR: i wasnt able to actually stay here bc no contact h
Joshua D.
2025 年 12 月入住 3 晚