Zürich Regensberg Castle Hotels

"There was mold in the bathroom. Directions were not clear regarding the parking pass and the garage was locked."

"The key was the location. 10 minutes walk from the security checkpoint all indoors "

"Close to the airport. Clean rooms."

"Good breakfast"

"Very basic, access to the property is confusing "

"Check in was smooth. Room was okay nothing spectacular. The shower is not private, coffee selection is minimal. If you purchase coffee from the bar/restaurant it’s very expensive and strong. They will tax you on EVERYTHING. We paid in advance for parking and they tax that which was more than the 2 nights of parking. So 2 nights of parking was $120.00 USD. Very minimal food selection on the menu and a plain Cesar salad was over 25.00. McDonald’s is connected to the property so you have that option but small menu and expensive."

"Good"

"We stayed two night in hotel overall. when we went first time there was no one at reception we saw note for self check. in we start doing it and system wasnt taking our canadia no we tried with swzerland and candian no then lady walk in after 10 min and she started staring at us no hello or hi we keep trying online then after few mint she asking what we need then we explain we are trying to check in and system is not taking our both contact that we tried then she said she can do, she wanted us to do online secheck-in only that was our first day check in experincing and she dont speak english at all we left hotel after one night it was nt bad second thing there was no air -conditioner in room and we kept the window open and it was very noisy after that and next morning we left the hotel And we booked the hotel 2 night again online as were getting it cheaper then first day and it was close to airport too and we went 9:30pm to check in as reception close at 10pm and lady was keep saying to us why we didnt do the self check as we had issues earlier so didnt tried and she was upset about it and she told us she is off at 10pm we should do check in online as she has other imp things to do then we explained her we are having a issues for self checking yesterday and she started changing the garbage left us strugling for elf checkin online and also she said she cant do check in in person as the tap machine is not working she can take cash only and we had no cash and luckly it worked"

"Staff"