Reichenbach im Vogtland

"hotel and staff. The grocery store downstairs was very nice"

"Sheets and towels were scratchy, not soft. The coffee maker in the room did not work. The pillows had no neck support. The shower head did not have a strong spray and the hand held spray was worthless with spray power. They had a spider in the bathroom on the ceiling, too high for me to reach. On ..."

"In short: one of the worst experiences I've ever had. Worst of all is the customer service. There was only one person at reception who spoke poor English. All the rest of the staff speak only German, all information and signs are in German. When checking in, we did not receive any information about ..."