里诺里诺拱门附近酒店

“Everything was perfect!!! I’m shocked they don’t charge more. Steven at the front desk was our favorite person there! All the staff is great but Steven really went above and beyond! Breakfast, rooms, bar lounge and pool was fabulous!! The only problem I had was that there was no fan in the bathroom and the lights weren’t as bright in there too. Other than that, we will be back for sure!!!”

“OK吧，再去的话还会入住的。”

“酒店老舊， 桌子黏黏的，像是沒有清潔過。 入住期間馬桶堵塞， 水流出來流了一地， 維修人員緩慢， 請他們清潔房間卻連地也沒有拖， 很失望”

“Nice property and thoughtful when it came to being above an event space/bar. The location is just great as its right across from the bus station and many homeless in the area. Otherwise, very cute boutique hotel.”

“Overall, the stay was good. The room was clean and tidy. The front desk staff were friendly. Check-in and check-out were very smooth. The hotel's location is convenient. The only minor drawback is that parking costs extra. It would be ideal if free parking were available.”

“very wonderful hotel. The best hotel at Reno.”

“Staffs are friendly and provide really helpful information!”

“I recently stayed at the Courtyard Reno Riverfront, and this experience was deeply disappointing—especially as someone who joined Marriott with high expectations. I have been a Hilton Diamond member for years, and I specifically chose to try Marriott to compare the level of service and hospitality. Unfortunately, this stay fell far below what I expected and has left me extremely disappointed. First, the front desk service was unacceptable. The staff member who assisted me (a woman with a nose……

“Roaches”

“At least the staff were nice. The price was low but there is a $100 damage deposit. The place is so dirty and unmaintained that I don’t think they could have detected new damage. Both nights I was there a homeless man came a knocked on the sliding glass door and tried to peak in the curtains which by the way were full of holes. The next day I brought in my Clorox wipes and wiped everything down. I don’t know why I stayed 2 nights. This place is nothing as advertised. It needs to be……

“Goodl k”

“The door lock didn’t work for us had to contact someone to give us a code to be able to get in. The WiFi was ridiculous, hardly worked. The sink faucet was so loose felt like turning on the water would rip the faucet off its brackets. The TP holder was broken. Was a good price but everything was cheaply made and breaking.”

“太過嘈雜，無法睡眠”

“We tried to check in and couldn't get into the room. The code we were given got us into the building. But the code to get into our room wouldn't open the door. After trying multiple times without success, we tried contacting Hotels.com to get advice. We were unable to reach a real person for help. Since we needed to have a room for the night, we got a room at Comfort Suites instead. We're extremely frustrated and will be seeking a refund for this room we were unable to use.”