Reno Spa Hotel

"Room clean. Staff was nice and helpful."

"The bar is only open Fri and Sat nights, for anyone that enjoys a drink. They gave us coupons for the bar at 11:30 on Sat night and it wasn’t open again until we had left. Randy at the front desk was very nice and worked with us to stay until 1:00 on the day we left and then the housekeepers came at 11 and told us we needed to be gone, immediately called by Vicki at the front desk that argued with us and hung up on me then called back a 3rd time trying to be nice and said we could stay until 1:00. We were so upset at that point we couldn’t leave fast enough. When we opened the curtains the first night there were hand prints on the large windows overlooking the city. Loved being by the river walk but the rest was truly a disappointment. The parking garage has very low ceilings, be careful what you drive in."

"Front desk service is terrible "

"The room was nice and clean and spacious "

"The rooms and bed were very clean and comfortable.there was no smoke smell anywhere.the restaurant was great and the staff were quick and accommodating the location is great also so close to everything.will definitly stay there again"

"The property itself was fine, but was very disappointed that the pool and hot tub were under construction—didn’t see that anywhere when booking. I was thrilled the hotel offered electric vehicle chargers, but non-electric vehicles were parked there all three nights we were there so we were never able to use it. Was also surprised the hotel didn’t offer any housekeeping during the 3 nights we were there. When I inquired they said they were too busy on the weekends."

"Everything was great!! Staff was friendly and helpful!!"

"B"

"The staff was super friendly and helpful!!!"