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"Annalisa was excellent and helpful. The biggest negative about this place is the reliance on Nescafe pods. Very little coffee and even fewer choices. The room is relatively small with the sink outside of the bathroom. However, the hotel is close to Chinatown. Staff were excellent."

"amazing stay"

"We had a spacious, modern, clean room. The staff were very helpful and professional and allowed us to have a no-charge late check out. The breakfast was hot and fresh with varied choices like cereals, bagels, muffins, etc and eggs, sausages and potatoes. We would definitely stay here again."

"We enjoyed our breakfast and tried their Parker Rolls. "

"Beautiful hotel"

"I love this hotel! "

"Room was clean and spacious, dinner was avail until 11pm with good food and good selection. Airport shuttle was convenient. I would stay here again."

"The breakfast was good. The hotel is very clean. The only complaint was we asked days ahead for adjoining rooms. When we checked in we were told its first come. I called ahead a few days and the day before to specifically ask for an adjoining room next to my parents. We asked again after the first night there spoke to a young man at the front desk said no problem he would that for us. When we returned to the hotel and asked if the rooms were ready we were told he didn’t make any note of our request. Finally the day before we were ready to check out my parents were moved to our floor but not next to us. The hotel needs to work on meeting their customers needs and communication. "

"Not sure what the $40 service charge gets you. It said it’s for using the gym and 2 bottles of free water. You usually get that for free at every hotel."