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关于爵士酒店的点评

3.5 out of 5
爵士酒店
Austurgata 13, Reykjanesbær, Reykjanes

点评

9.0

非常棒

10 分 - 超赞。541 条好评，共有 874 条点评" "
8 分 - 还可以。246 条好评，共有 874 条点评" "
6 分 - 一般。51 条好评，共有 874 条点评" "
4 分 - 很差。20 条好评，共有 874 条点评" "
2 分 - 糟糕。16 条好评，共有 874 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

8.2/10

服务设施

9.0/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
self-served, easy check-in/out. Lift and breakfast available. 10 mins drive to the airport.
2023 年 5 月入住 1 晚
Karl 于 2023年06月10日 的回复
Dear Guest!Thank you for choosing Hotel Jazz and taking an effort to review us! We hope to see you in the near future!Have an outstanding day!

8/10 还可以

Chi Fai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
香港來客
離KEF機場只是數分鐘萬豐程，隣近超市及食店，提供有豐富早餐。
2020 年 2 月入住 1 晚
Karl 于 2023年02月15日 的回复
Dear Chi Fai! We really appreciate your feedback. We are very happy that you liked our hotel and your stay with us was a memorable one! We look forward to welcoming you back in the hotel soon! Have an outstanding day!

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
酒店床非常舒服、但暖氣太大而不能調校。有車出機場服務，非常之好，但只是一程、如果要加多一程、因我早一天要去機場還車，車程只是十分鐘、要收我Euro25, 有點兒貴。
2019 年 10 月入住 1 晚

6/10 一般

真实旅客

臨時被轉酒店
到埗酒店後，不明原因沒有房間給我們，酒店職員主動安排我們住另一間附近的酒店hotel Keilir by Keflavik Airport ，但住宿經驗難忘地差，洗手間的燈是自動感應，沖涼的時候，燈會自動關上令整個洗手間漆黑一片，很可怕。
2019 年 9 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent customer service! Hot drinks are provided all day! And the room are cozy and spacious ! We love this hotel so much
2019 年 5 月入住 1 晚

10/10 超赞

lai ming

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 4 晚
Kalli 于 2019年04月11日 的回复
What a wonderful review! We really appreciate your business and trust in us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!

8/10 还可以

Chia Sheng

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 1 晚
Kalli 于 2019年02月20日 的回复
Dear Chia Sheng, thank you for giving time to review us. Have great day:)

10/10 超赞

Joy，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Free transportation to the airport
Highly recommend this hotel if you are taking an early flight from Reykjavík. The breakfast start at 4 or 4:30am, and the staff will take you to the airport if you inform them in advance. There is a nice seafront next to the hotel and even an 24hr Iceland (supermarket) just 5 mins walk away. Staff are friendly and the hotel are clean. I can’t ask for more with the price they offered. Simply great!
2018 年 9 月入住 1 晚
hotel jazz 于 2018年09月27日 的回复
Wow! What a wonderful review! We really appreciate your business and trust in us.We do take pride in catering to our guests’ needs the best way we can.I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay We hope to be your first choice next time you visit Iceland! Have an outstanding day!

10/10 超赞

Jou Ying

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Free shuttle service, super friendly front desk
We arrived late at the night, the hotel front desk is very helpful in telling us where the 24-hr supermarket is and lend us the microwave to us so we can heat up our food. The breakfast began very early in the morning which is very nice because we stayed there for 7:30am flight the next day. The hotel offered free ride to the airport at 5:30am which was super helpful to us.
Karolina 于 2018年03月25日 的回复
Wow! What a wonderful review! We really appreciate your business and trust in us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!

10/10 超赞

YingYi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
David 于 2018年04月15日 的回复
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Have an outstanding day :-)

8/10 还可以

Rock，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
靠近機場，方便舒適的旅館。
靠近機場，大約十分鐘以內車程即可從機場到旅館。有免費接駁，且服務親切。早餐竟然凌晨四點就有了!適合像我這種晚到又要早離開趕搭飛機的旅客。
2018 年 2 月入住 1 晚
KAROLINA 于 2018年02月15日 的回复
Dear Traveller. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Have an outstanding day :-)

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very close to airport good at early morning flight. Nice and helpful receptionist. Clean and cosy basic room. Nice breakfast starting at 4am.
2017 年 11 月入住 1 晚
KAROLINA 于 2017年11月20日 的回复
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Have an outstanding day :-)

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 11 月入住 1 晚
Dear Traveller. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Have an outstanding day :-)

8/10 还可以

Chun Yen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 9 月入住 1 晚
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Have an outstanding day :-)

10/10 超赞

Liwei

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 5 月入住 1 晚
THANK YOU FOR CHOOSING HOTEL JAZZ :-) HAVE AN OUTSTANDING DAY

6/10 一般

真实旅客

满意：清洁度、员工和服务、客房舒适度
Not a very new hotel, but the staff is helpful. The lighting in the room is not enough that it is difficult to pack the luggage.
Karolina 于 2018年08月3日 的回复
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Have an outstanding day :-)

8/10 还可以

Liang-Chun

满意：清洁度、员工和服务、住宿条件和设施
The hotel has great location new the airport and offers free shuttle service. The staff are friendly and the breakfast is ready at 4 am. And the small hotel is well-decorated and cozy. There are free coffee/tea in the lounge (and the tea cup is so cute) and also a guitar to play some music like Jazz!
Karolina 于 2018年08月3日 的回复
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Have an outstanding day :-)

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Karolina 于 2018年08月3日 的回复
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Have an outstanding day :-)

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
新穎及舒適的飯店
離機場很近，早餐凌晨四點就可以用餐，很方便。晚上還看到極光了
Karolina 于 2018年08月3日 的回复
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Have an outstanding day :-)

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Karolina 于 2018年08月3日 的回复
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Have an outstanding day :-)

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
close to airport
the free shuttle bus only available if you have flight connection, no other public transportation connected to the airport
Karolina 于 2018年08月3日 的回复
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Have an outstanding day :-)

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
Nice place
2024 年 5 月入住 2 晚

2/10 糟糕

Donald

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Don’t be fooled by the nice pictures, When I went to my room I noticed that it had a strong floral scent and my first thought was what are they trying to cover up. The room was full of black mold . This was our last day in Iceland and we left after dragging all of our luggage inside to find another hotel! Expedia tried reaching out to owners and no response from them , I will never book with them again .

10/10 超赞

Patricia

与配偶出行
满意：服务设施
Clean and quiet
2024 年 5 月入住 1 晚
Karl 于 2024年05月14日 的回复
Dear Patricia,thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Have an outstanding day :-)

8/10 还可以

Nancy

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施
Neighborhood seems a bit run down. We did walk to a nice Italian restaurant. Short drive to the airport.
2024 年 4 月入住 1 晚
Karl 于 2024年04月20日 的回复
Dear Nancy. Thank you for your review and for choosing ourhotel. Have an outstanding day :-)

6/10 一般

Matthew

与家人出行, 团体旅客
不满意：清洁度、服务设施、住宿条件和设施
Stayed here on our last night in Iceland before heading home as it was close to the airport. Check in process was easy as you just let yourself in, find your name & grab your keycard. The bathroom though is what knocks down the stars, to start with it smelled of urine & you could see dried urine on the wall behind the toilet, shower doesn’t drain so doesn’t take long before the entire bathroom is flooded with water. Furthermore the beds are like sleeping on a piece of wood…..of our eight nights in Iceland it was by far the hardest bed & our least favorite place we stayed.
2024 年 3 月入住 1 晚
Karl 于 2024年03月29日 的回复
Dear Matthew! thank you for choosing Hotel Jazz and taking an effort to review us! We will look at this.Have an outstanding day!

10/10 超赞

john

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and easy 👌
2024 年 3 月入住 1 晚
Karl 于 2024年03月16日 的回复
Dear John. Thank you for giving us a perfect rating and forrecommending our hotel to other travelers.Have an outstanding day :-)

4/10 很差

Hayley

与配偶出行
不满意：清洁度、员工和服务、服务设施
I specifically requested the larger of the rooms as I wanted a bath. The room had a bath but no plug so was unable to use it. I was unable to let the hotel know as the hotel reception is not manned at any point of our stay. A waste of money for a hotel for a bath option when clearly you can’t have one! The breakfast is not worth the money so don’t waste yours. There is a 24/7 shop on the doorstop so get your necessary items there!
2024 年 2 月入住 3 晚
Karl 于 2024年02月25日 的回复
Hello Hayley,we have showers.we do not have a bath, we have shower,only this has bath.Have a nice day:)

10/10 超赞

Sandra

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing
2024 年 2 月入住 1 晚
Karl 于 2024年02月23日 的回复
Dear Sandra. Thank you for giving us a perfect rating and forrecommending our hotel to other travelers. Have an outstanding day :-)

10/10 超赞

Christine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Karl 于 2024年01月30日 的回复
Dear Christine. Thank you for giving us a perfect rating and forrecommending our hotel to other travelers. Have an outstanding day :-)

6/10 一般

Gudmundur

不满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚
Karl 于 2024年01月15日 的回复
Dear Gudmundur. Thank you for your review we are now self service Hotel.Have an outstanding day :-)

10/10 超赞

Davide

2024 年 1 月入住 1 晚
Karl 于 2024年01月15日 的回复
Dear Davide. Thank you for giving us a perfect for being self service Hotel. Have an outstanding day :-)

10/10 超赞

Victoria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Karl 于 2024年01月2日 的回复
Dear Victoria. Thank you for giving us a perfect rating and forrecommending our hotel to other travelers.Have an outstanding day :-)

8/10 还可以

Leendert

2023 年 9 月入住 3 晚
Karl 于 2023年12月8日 的回复
Dear Leendert! thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Very cute place and very walkable!
2023 年 11 月入住 1 晚
Karl 于 2023年12月8日 的回复
thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

10/10 超赞

John

与配偶出行
满意：清洁度、员工和服务、服务设施
The lady that runs the hotel is sweet and understanding. Let me use the microwave downstairs and even changed my room when I had a small issue with the room. Great stay. The only hotel I stayed twice on my trip to Iceland
2023 年 11 月入住 1 晚
Karl 于 2023年12月8日 的回复
Wow! What a wonderful review John!We really appreciate your business and trustin us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!

8/10 还可以

Allen

与家人出行
满意：清洁度、服务设施、住宿条件和设施
good condition and convivence, breakfast is Excellent.
2023 年 11 月入住 1 晚
Karl 于 2023年12月8日 的回复
Dear Allen! thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

10/10 超赞

Sian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location in easy reach of the airport. This is a lovely quiet hotel next to the sea front and in the centre of Keflavik so it’s a nice area to walk around as well. We liked the self service element and also the early breakfast buffet.
2023 年 11 月入住 1 晚
Karl 于 2023年12月8日 的回复
Wow! What a wonderful review Sian!We really appreciate your business and trustin us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!

10/10 超赞

John

2023 年 11 月入住 1 晚
Karl 于 2023年12月8日 的回复
Wow! What a wonderful review John!We really appreciate your business and trustin us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!

6/10 一般

Gerardo

2023 年 9 月入住 1 晚
Karl 于 2023年12月8日 的回复
Dear Gerardo! We really appreciate your feedback. Have an outstanding day!

2/10 糟糕

Ángel，Chihuahua

与家人出行
满意：清洁度
不满意：服务设施，员工和服务
There is an issue with the staff, they don’t speak English very well when I checked in they informed me my reservation didn’t include breakfast however it clearly stated free continental breakfast and mentioned it’s an issue with Expedia. After reaching out to Expedia they advised that breakfast was included when I walked down a female approached me to ask my room number and proceeded to say “you need to pay” despite showing her the conversation with Expedia and the advertisement about their “hotel” they declined to allow us to have breakfast without paying and she didn’t understand English so she just kept saying ok extremely misleading information
2023 年 11 月入住 1 晚
Karl 于 2023年12月8日 的回复
Dear Angel! We really appreciate your feedback. It was misunderstanding sorry for that!Have an outstanding day!

6/10 一般

Maritza

与配偶出行
满意：清洁度
不满意：服务设施
The property was clean and room space was decent. However, the guy at the front desk told us we do not have breakfast included which was incorrect. According to the Expedia website where I purchased the stay, it mentions that free breakfast is included. He kept insisting then when I showed him the information online, he just said "ok". I was a bit confused. I asked to speak with the supervisor and supposedly he's the supervisor. Please update your amenities for future customers, if this isn't the case.
2023 年 11 月入住 1 晚
Karl 于 2023年12月8日 的回复
Dear Maritza! We really appreciate your feedback. Have an outstanding day!

10/10 超赞

Danielle

满意：清洁度、员工和服务、住宿条件和设施
Clean and comfortable place to sleep near the airport with easy access to the grocery store and restaurants
Karl 于 2023年12月8日 的回复
Wow! What a wonderful review Danielle!We really appreciate your business and trustin us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!

8/10 还可以

MAIKO

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I booked a room with a bathtub to relieve the fatigue from the long long flight, and it was a right decision. But just note that the amenities shown in the photos are not provided in the bathroom. The room was clean, there was an elevator, and there were supermarkets nearby. Breakfast was simple but good!!
2023 年 8 月入住 1 晚
Karl 于 2023年12月8日 的回复
Dear Maiko! thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

10/10 超赞

Judith

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The property is close to the airport, close to dining options. Room is nice size.
2023 年 10 月入住 1 晚
Karl 于 2023年12月8日 的回复
Wow! What a wonderful review Judith!We really appreciate your business and trustin us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!

8/10 还可以

Nicholas

与家人出行
满意：客房舒适度，员工和服务
Good stay
Nice hotel and great location. Beds were good and easy check in. Bathrooms and floor were okay. Wi-Fi was really weak in room 209 (family room) and we weren’t able to use it without walking down to the lobby. Overall a good stay for what we needed.
2023 年 10 月入住 1 晚
Karl 于 2023年12月8日 的回复
Dear Nicholas! thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

6/10 一般

Laure

满意：清洁度
Convenient, not superb...
This is a convenient hotel if you arrive late in Reykjavik or if you leaving early. The international Airport of Keyflavik is an hour away of Reykjavik, and the hotel is 10 minutes away from the airport. Pros: location close to the airport, easy parking, breakfast starts at 4 am Cons: no human presence (All is done through emails), no food available of you arriving late, no shuttle to the airport.
2023 年 10 月入住 1 晚
Karl 于 2023年12月8日 的回复
Dear Laure! We really appreciate your feedback. Have an outstanding day!

10/10 超赞

Tony

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was spacious, clean and nicely laid out, bathroom was large and well presented, was nice and warm and beds were comfortable
2023 年 10 月入住 1 晚
Karl 于 2023年12月8日 的回复
Dear Tony! We really appreciate your feedback. We are very happy that you liked our hotel and your stay with us was a memorable one! We look forward towelcoming you back in the hotel soon! Have an outstanding day!

10/10 超赞

Karen Klaaske Maria Van

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Heel nette kamer, mooi, ruim. Self check in. Alles lag perfect klaar. Ontbijt is ook self service: alles staat klaar in ontbijtruimte, veel keuze voor beleg. Koffiemachine, koelkast met yoghurt, kaas, vleesbeleg, fruit en gekookte eieren. Prima zo!
2023 年 10 月入住 1 晚
Karl 于 2023年12月8日 的回复
Wow! What a wonderful review Karen! We really appreciate your business and trust in us.We do take pride in catering to our guests’ needs the best way we can.I’m sure our entire hotel staff enjoyed catering to your needs as much as youenjoyed your stay We hope to be your first choice next time you visit Iceland!Have an outstanding day!

6/10 一般

Bin

不满意：清洁度
2023 年 10 月入住 1 晚
Karl 于 2023年12月8日 的回复
Dear Bin! We really appreciate your feedback.Have an outstanding day!