8/10 Good
Olga R.
30 Jul 2021
Liked: Cleanliness, check-in
Disliked: Communication, listing accuracy
Accuracy of online listing Misleading
Cons: Not mentioned that flats that rented out to VRBO renters are only on lower 1 to 3 floors with no views, although photos provided are only taken on upper floors with beautiful views, which is misleading. The property is located next to construction site, there is a constant noise which is very disruptive, noise starts early in the morning before 8 am and lasts almost till 7 pm. When we arrived Floors in the bedroom were dirty covered with some sand and dust. Pros: the apartment was well equipped, good quality linens, kitchen was equipped very well, great quality appliances, excellent soundproofing. It’s very stylish and modern.
Customer service of the property management is not the greatest one. I requested higher floor if possible Initially they send confirmation for 3rd floor which was fine with me, but two days before checking in changed to the first floor apartment. They refused to work it out completely the only suggestion they gave me is to cancel my reservation, which was absolutely unacceptable two days prior arrival. Manager on duty Iren was very rude she finished all her sentences with an exclamation marks which was basically yelling at me.
Olga R.
Stayed 7 nights in Jul 2021