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"very comfortable hotel, staffs are friendly and helpful. However the gym close a bit early at 8pm."

"I managed to plan a surprise proposal with the help of The Hotel has a WhatsApp staff number which you can contact and ask questions. Wonderful experience. "

"Nice hotel. It will great if the hotel can provide the free transportation between the ferry terminals!"

"Great Saturday dinner buffet and breakfast choices."

"We have nothing but positive to say about our stay at Four Points by Sheraton Lagoi Bay, Bintan. The resort is new and modern and very airy providing a truly relaxing atmosphere the moment we stepped off the shuttle bus from the jetty. Staffs were super attentive and provided beyond 5-star customised service to us ensuring our stay was a truly memorable one. Rooms were spacious with a great ocean view; the balcony was comfy. Overall the cleanliness of the resort was good however there were some teething issues like towels availability, replacement of amenities which could be better finetuned. Understandably this is a relatively new resort so these issues could be revolved and improved once the resort operations gain more experience and a bit more training. Thanks to the entire team’s hospitality! We truly enjoyed our stay. "