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关于萨凡纳里士满山的万豪春季套房的点评

2.5 out of 5
萨凡纳里士满山的万豪春季套房
4428 HIGHWAY 17 SOUTH, Richmond Hill, GA

点评

9.2

非常棒

10 分 - 超赞。546 条好评,共有 754 条点评" "
8 分 - 还可以。125 条好评,共有 754 条点评" "
6 分 - 一般。48 条好评,共有 754 条点评" "
4 分 - 很差。17 条好评,共有 754 条点评" "
2 分 - 糟糕。18 条好评,共有 754 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.4/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

Amanda,Hockessin

满意:清洁度、员工和服务、住宿条件和设施
I have stayed at this property a number of times, consistent good service every time.
2024 年 5 月入住 3 晚

8/10 还可以

Larry,Henderson N

与家人出行
满意:住宿条件和设施,员工和服务
Nice property but a bit off the path. Nice suite setup.
2024 年 5 月入住 1 晚

8/10 还可以

blair

2024 年 5 月入住 1 晚

10/10 超赞

Michelle,Rehoboth

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was clean and quiet
2024 年 4 月入住 1 晚

10/10 超赞

Deaira

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were great, property was clean. Room bigger than expected. Definitely will stay here again.
2024 年 5 月入住 4 晚

10/10 超赞

Frank

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in staff very helpful. Room was larger than expected and the bathroom was vreat
2024 年 5 月入住 1 晚

10/10 超赞

April,Charlotte

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was very spacious and clean. The free breakfast was really good and much better than expected!
2024 年 4 月入住 1 晚

10/10 超赞

Sadie

2024 年 4 月入住 1 晚

10/10 超赞

Amanda

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed at Springhill with my boys and we all agreed we wished we had more time to sleep in because the beds were so comfy. Thanks for a great safe, clean, spacious stay.
2024 年 4 月入住 1 晚
Front Desk 于 2024年04月30日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Jean

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The property was very clean and the staff very friendly and helpful. Will definitely stay there again.
2024 年 4 月入住 2 晚
Front Desk 于 2024年04月30日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

2/10 糟糕

Micah

2024 年 4 月入住 7 晚

10/10 超赞

Judy

满意:住宿条件和设施,员工和服务
Even though the railroad runs behind this property, we never heard it.
2024 年 4 月入住 4 晚
Front Desk 于 2024年04月11日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Kellye

满意:住宿条件和设施,员工和服务
Very clean. Staff very nice.
2024 年 4 月入住 1 晚
Front desk 于 2024年04月3日 的回复
Thank you for allowing us to make your stay better. We apologize for the inconvenience the occurred.

4/10 很差

Anabel

2024 年 4 月入住 1 晚
Front Desk 于 2024年04月30日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

DAVID

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Desk staff was very personable and helpful. Wonderful ladies.
2024 年 4 月入住 1 晚
Front Desk 于 2024年04月3日 的回复
Hi David Thank you for allowing us to make your stay better. We apologize for the inconvenience the occurred.

8/10 还可以

Jeff

满意:清洁度、员工和服务、住宿条件和设施
First room had some bugs. Helpful and friendly staff switched rooms to fix issue. Second room was clean and comfortable.
2024 年 4 月入住 1 晚
~ Springhill Team ~ 于 2024年04月2日 的回复
Hi Jeff, Thank you for allowing us to make your stay better. We apologize for the inconvenience the occurred.

10/10 超赞

Krasimir

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property
2024 年 3 月入住 1 晚
~ Springhill Team ~ 于 2024年04月2日 的回复
Hi Krasimir, Thank you for your review! We look forward to seeing you again!

6/10 一般

Dean

与家人出行
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The wait to get checked in was excessive. They are located right by train tracks, and the trains run very early morning shaking the hotel. Not much else on this exit so a long way to go to eat or anything else.
2024 年 3 月入住 1 晚
T 于 2024年04月3日 的回复
Hi Dean, Thank you for allowing us to make your stay better. We apologize for the inconvenience the occurred.

10/10 超赞

Cassandra

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, modern and good breakfast. The train is not as bothersome as I thought it would be. The kids liked it. Would definitely stay here again.
2024 年 3 月入住 2 晚
Front desk 于 2024年04月3日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

8/10 还可以

Anthony

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The train track along the back was loud and the train came by 2-3 times during the night
2024 年 3 月入住 1 晚
Front desk 于 2024年04月3日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Henry

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The staff was very friendly and polite however a young gentleman by the name of Isaiah was AWESOME! I truly appreciate his attention to detail and outstanding professionalism which was consistent.
2024 年 3 月入住 1 晚
~Springhill Team ~ 于 2024年04月2日 的回复
Hi Henry!Thank you for for your rating and review. Isaiah will be extremely excited to know that you mentioned him! We love when our team members leave a lasting impression with our guests!

2/10 糟糕

Logan

与家人及幼儿出行
不满意:清洁度、员工和服务、服务设施
The hotel front desk was rude when I was buying snacks for my diabetic girlfriend at 12:30 am. Never got our room turned over, asked 3 times and was told that it would happen, nothing did.
2024 年 3 月入住 5 晚
~ Springhill Team ~ 于 2024年04月2日 的回复
Hi Logan, We am so sorry that our customer service was not up to par as the is not our norm. We hope that you will give us another opportunity to serve you in the future.

10/10 超赞

Christian,Windermere

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff, ladies at the front desk were amazing. Room was large and clean, with microwave and fridge. When the train passes we only felt a slight vibration, no sound. We were on the 4 the floor. We had no issues sleeping through it. The vibration was barely noticeable. I would stay here again
2024 年 3 月入住 1 晚
Front desk 于 2024年04月3日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

8/10 还可以

Sarah

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Train came by a lot during night and it rattled room
2024 年 3 月入住 1 晚
Front Desk 于 2024年03月8日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

2/10 糟糕

carolyn

2024 年 2 月入住 4 晚
Front Desk 于 2024年03月8日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Victoria

2024 年 2 月入住 2 晚
Front Desk 于 2024年04月3日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Giovanni

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was great hotel
2024 年 2 月入住 3 晚
Front desk 于 2024年03月3日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

8/10 还可以

Leonette

满意:清洁度、员工和服务、住宿条件和设施
The Hotel manager was a great person to talk to. She handled the infractions with the hotel with ease.
2024 年 2 月入住 2 晚
Front desk 于 2024年03月3日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Alan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean
2024 年 2 月入住 1 晚
Front Desk 于 2024年03月3日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

6/10 一般

Chuck

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and helpful staff...the big drawback is the train tracks behind the hotel, and when the freight train rolls by, the building and bed shake. If ur into that great, but a few times per night too much for me.
2024 年 2 月入住 2 晚
Front Desk 于 2024年02月27日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

8/10 还可以

Kelly

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Front Desk 于 2024年02月27日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

jeff

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Front Desk 于 2024年02月27日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Yolanda

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Staff was very accommodating. The Bed was extremely comfortable. The breakfast was great !!
2024 年 2 月入住 1 晚
Front Desk 于 2024年02月27日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Brandon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very nice, our only issue was when we first got there, we werent able to have the room me reserved due to a soccer team coming in, but they gave us a handycap room, which i was worried at first but it was actually very nice id say an upgrade. Over all, very wonderful stay, will be staying with them again
2024 年 2 月入住 3 晚
Front desk 于 2024年02月27日 的回复
Thank you for feedback!! We are so glad that we met your expectation We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Mauricio

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Staff very friendly
2024 年 2 月入住 1 晚
Front desk 于 2024年02月17日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Jerome

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Front desk 于 2024年02月17日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Dhyana

2024 年 2 月入住 3 晚
Front desk 于 2024年02月27日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

6/10 一般

Beth

满意:清洁度、员工和服务、服务设施、住宿条件和设施
DON’T BOOK HERE! This place was clean and beautiful, the staff was exceptional, but the shaking of the building and the rattling of the glass on the desk from the hellacious train was terrifying! Felt like an earthquake and happened several times through the night! Despite the very nice facilities, I would NOT stay at this place again.
2024 年 2 月入住 1 晚
Front desk 于 2024年02月17日 的回复
We do apologize for the inconvenience, but we do warn the guest about the train twice the first time it's through via message and the second time is at check in and during check in we do give you the option to stay with us or not. so, the choice to stay with us was on you.

6/10 一般

Marco

与家人出行
Per una notte accettabile
Tutto nella media, treno compreso che sfreccia proprio dietro la struttura. Forse si sarebbe potuto costruire leggermente più scostati... Vabbè, per una notte può andare.
2024 年 1 月入住 1 晚
Front desk 于 2024年02月17日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Susan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely and clean. A nice new facility!!
2024 年 2 月入住 1 晚
Front Desk 于 2024年02月17日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

6/10 一般

Reginald

商务旅客
满意:员工和服务
Richmond hill
The breakfast was standard and the room was comfortable and well organized. A large king standard room. Train takes a little getting used to. 😄
2024 年 2 月入住 2 晚
Front Desk 于 2024年02月17日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

8/10 还可以

Fred

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 3 晚
Front desk 于 2024年02月17日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Shanta

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Front desk 于 2024年02月17日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Brittney

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Front Desk 于 2024年02月17日 的回复
Thank you for your feedback!Hope to see you again and thank you staying at the Springhill Suites Richmond Hil, Savannah!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay..
Nice Hotel. Very clean, very comfortable bedding. Great bath. Had everything I needed. I won't complain about the one thing that was off, because everything else was great.
2024 年 1 月入住 1 晚
Front desk 于 2024年02月17日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

Marian Orlando

The best
2024 年 2 月入住 1 晚
Front desk 于 2024年02月17日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Front Desk 于 2024年02月17日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

8/10 还可以

Christopher,Williamsburg

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient to the highway but off enough to be quiet. People have commented on the train behind the property but we heard it once at 8pm and not at all loud. Comfortable bed, friendly staff, very good breakfast, some dinner options within walking distance. Would stay here again.
2024 年 1 月入住 1 晚
Front desk 于 2024年02月17日 的回复
Thank you for feedback!!We hope to see you again and thank you for staying at the Springhill Suites Richmond Hill, Savannah.

10/10 超赞

David

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Front Desk 于 2024年02月3日 的回复
Thank you for your feedback!Hope to see you again and thank you staying at the Springhill Suites Richmond Hil, Savannah!

6/10 一般

AP

满意:住宿条件和设施,清洁度
不满意:员工和服务
Train noise
2024 年 1 月入住 1 晚
Front desk 于 2024年02月1日 的回复
we do apologize for the inconvenience, but we do warn the guest about the train twice the first time it's through via message and the second time is at check in and during check in we do give you the option to stay with us or not. so, the choice to stay with us was on you