Undergoing renovation but was never a problem and the room we had (not renovated) was nice and clean.
Brenda
2024 年 5 月入住 3 晚
Courtney McNew, Manager 于 2024年05月23日 的回复
Greetings Brenda,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 超赞
Jason
2024年05月16日
满意:清洁度、员工和服务、服务设施
Clean and quiet.
Jason
2024 年 5 月入住 1 晚
Courtney McNew, Supervisor 于 2024年05月17日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 超赞
Trisha
2024年05月14日
满意:清洁度、员工和服务、住宿条件和设施
Trisha
2024 年 5 月入住 1 晚
Courtney McNew, Manager 于 2024年05月17日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
6/10 一般
Robert
2024年05月13日
满意:员工和服务
Robert
2024 年 5 月入住 1 晚
Courtney, Supervisor 于 2024年05月14日 的回复
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
8/10 还可以
Dennis
2024年05月12日
满意:员工和服务,清洁度
Dennis
2024 年 5 月入住 1 晚
Courtney McNew, Supervisor 于 2024年05月14日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
6/10 一般
Crystal
2024年05月9日
满意:员工和服务
Crystal
2024 年 5 月入住 1 晚
Courtney, Supervisor 于 2024年05月11日 的回复
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
6/10 一般
jeffrey
2024年05月9日
满意:员工和服务
Pretty dirty and run down
jeffrey
2024 年 5 月入住 1 晚
Courtney, Supervisor 于 2024年05月13日 的回复
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
10/10 超赞
Summer
2024年05月6日
Summer
2024 年 4 月入住 1 晚
Courtney McNew, Manager 于 2024年05月26日 的回复
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,
10/10 超赞
William
商务旅客
2024年05月5日
满意:员工和服务
不满意:住宿条件和设施
Rooms under reno
William
2024 年 5 月入住 1 晚
Courtney McNew, Manager 于 2024年05月6日 的回复
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,
8/10 还可以
Kenneth
商务旅客
2024年05月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice property... worth the price! 2nd floor only options are temporary....
Kenneth
2024 年 4 月入住 2 晚
Courtney McNew, Manager 于 2024年05月6日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
6/10 一般
Jill
2024年05月2日
Jill
2024 年 5 月入住 1 晚
Courtney, Supervisor 于 2024年05月23日 的回复
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
8/10 还可以
Richard
与配偶出行
2024年04月28日
满意:住宿条件和设施,清洁度
The room was above average but a little worn. It was very competitively priced. Just a heads up there isn’t an elevator.
Richard
2024 年 4 月入住 1 晚
Courtney McNew, Manager 于 2024年04月29日 的回复
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
8/10 还可以
Robert
与家人出行
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Toilet running carpet ripped up near entry to room outside appearance looked out dated
Robert
2024 年 4 月入住 1 晚
Courtney McNew, Manager 于 2024年04月29日 的回复
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
10/10 超赞
Ken
与家人出行
2024年04月26日
满意:员工和服务
不满意:住宿条件和设施
There are holes in our carpet. The shower is nice.
Ken
2024 年 4 月入住 1 晚
Courtney McNew, Manager 于 2024年04月26日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 超赞
Hugh
与家人出行
2024年04月22日
满意:清洁度、员工和服务、住宿条件和设施
A nice overnight stay, all good.
Hugh
2024 年 4 月入住 1 晚
Courtney McNew, Manager 于 2024年04月26日 的回复
Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 超赞
Deborah
与配偶出行
2024年04月21日
满意:清洁度、员工和服务、服务设施
Our room was clean but carpet was in disrepair . Had a very nice breakfast.
Deborah
2024 年 4 月入住 1 晚
Courtney McNew, Manager 于 2024年04月21日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 超赞
Kenneth
2024年04月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I am a regular customer (4-6 days per month).... excellent staff, clean, safe and a great price
Kenneth
2024 年 4 月入住 1 晚
Courtney McNew, Manager 于 2024年04月20日 的回复
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,
10/10 超赞
Dileepkumar
与家人及幼儿出行
2024年04月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to freeway, friendly staff, clean room.
Dileepkumar
2024 年 3 月入住 1 晚
Courtney McNew, Manager 于 2024年04月18日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
8/10 还可以
Alisha
与家人出行
2024年04月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All in all it is worth the $70 that we paid. Room was clean and very large. The staff were outstanding, very customer service driven! Breakfast was the standard hotel breakfast other than a gentleman making eggs to order which was incredible.
Alisha
2024 年 4 月入住 1 晚
Courtney McNew, Manager 于 2024年04月15日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 超赞
Jason
2024年04月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Except for the last night where the room next door was extremely loud until 1:30am, my stay was awesome otherwise.
Jason
2024 年 4 月入住 6 晚
Courtney McNew, Manager 于 2024年04月15日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
6/10 一般
Jan
与配偶出行
2024年04月10日
满意:员工和服务
不满意:住宿条件和设施
The room smelled musty, old building...electric socket in bathroom didn't work...however the staff seemed attentive and helpful.
Jan
2024 年 4 月入住 1 晚
Courtney McNew, Supervisor 于 2024年04月11日 的回复
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
10/10 超赞
William
与配偶出行
2024年04月10日
满意:清洁度、员工和服务、住宿条件和设施
It was eclipse day. They made a warm, party atmosphere for the guests. Very welcoming. Well done.
William
2024 年 4 月入住 1 晚
Courtney McNew, Manager 于 2024年04月11日 的回复
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,
8/10 还可以
Richard
2024年04月9日
满意:清洁度、员工和服务、住宿条件和设施
Easy check in/out.
Good breakfast.
Excellent value.
Richard
2024 年 4 月入住 1 晚
Courtney McNew, Manager 于 2024年04月11日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
6/10 一般
Sara
2024年04月9日
满意:员工和服务,清洁度
Sara
2024 年 4 月入住 2 晚
Courtney McNew, Supervisor 于 2024年04月11日 的回复
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
8/10 还可以
Michael,Houston
2024年04月9日
Michael
2024 年 4 月入住 1 晚
Courtney McNew, Manager 于 2024年04月29日 的回复
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
10/10 超赞
Jason
2024年04月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and very quiet
Jason
2024 年 4 月入住 4 晚
Courtney McNew, Manager 于 2024年04月8日 的回复
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,
10/10 超赞
KEVIN
商务旅客
2024年04月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff, easy access to the express way.
KEVIN
2024 年 4 月入住 1 晚
Courtney McNew, Manager 于 2024年04月7日 的回复
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,
8/10 还可以
Mariellen
2024年04月2日
满意:清洁度、员工和服务、住宿条件和设施
Mariellen
2024 年 3 月入住 1 晚
Courtney McNew, Manager 于 2024年04月8日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
8/10 还可以
Kristine
与配偶出行
2024年03月31日
不满意:清洁度、服务设施、住宿条件和设施
dead bugs in the bathtub and on the windowsills. Carpet looked like it hadn't been vacuumed in weeks and the whole place smelled like smoke!
Kristine
2024 年 3 月入住 1 晚
Courtney, Supervisor 于 2024年04月4日 的回复
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
4/10 很差
Amilcar
2024年03月30日
不满意:员工和服务
Amilcar
2024 年 3 月入住 1 晚
Courtney, Supervisor 于 2024年03月31日 的回复
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 超赞
Dennison
2024年03月24日
满意:清洁度、员工和服务、住宿条件和设施
Dennison
2024 年 3 月入住 1 晚
Rina Patel 于 2024年03月26日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”
10/10 超赞
Kenneth
商务旅客
2024年03月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice property, clean, affordable and a nice staff.
Kenneth
2024 年 3 月入住 1 晚
Rina Patel 于 2024年03月26日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”
8/10 还可以
Michelle
与配偶出行
2024年03月19日
满意:清洁度、员工和服务、住宿条件和设施
We checked in late and staff was informative and helpful. Room was clean just older facilities. Good stay
Michelle
2024 年 3 月入住 1 晚
Courtney McNew, Manager 于 2024年03月21日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
8/10 还可以
Paul,Philadelphia
2024年03月15日
满意:员工和服务,清洁度
Good for the price, clean but a little worn.
Paul
2024 年 3 月入住 1 晚
Courtney McNew, Manager 于 2024年03月18日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
8/10 还可以
William
2024年03月10日
满意:清洁度、员工和服务、住宿条件和设施
Staff was very polite, asking in the hallway passing me by if the room was clean and offering to make a breakfast after missing the scheduled hours.
William
2024 年 3 月入住 1 晚
Courtney McNew, Manager 于 2024年03月12日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 超赞
Walter
与家人及幼儿出行
2024年03月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The ladie at the front desk is very nice and very fast and always smiling which makes everything perfect
Walter
2024 年 3 月入住 1 晚
Courtney McNew, Manager 于 2024年03月10日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
2/10 糟糕
Crystal
2024年03月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ran down, bad area, pool not functional
Crystal
2024 年 3 月入住 1 晚
Rina 于 2024年03月6日 的回复
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”
6/10 一般
Rebecca
与家人出行
2024年03月5日
满意:员工和服务
不满意:清洁度
Chose this hotel based on many many good reviews. Staff were kind. Our experience with cleanliness was unfortunately bad. 1st room assignment conditions were deplorable. Obviously had not receved any attention after the previous checkout. Was disgusting. Desk assigned another room. Had a good night's rest.
Rebecca
2024 年 3 月入住 1 晚
Rina 于 2024年03月6日 的回复
I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,“GENERAL MANAGER”
8/10 还可以
Frank
与配偶出行
2024年03月4日
满意:清洁度、员工和服务、住宿条件和设施
Very clean rooms and the hotel staff was very friendly. Would definitely stay here again.
Frank
2024 年 3 月入住 2 晚
Rina 于 2024年03月6日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”
10/10 超赞
Cali
2024年03月3日
满意:员工和服务,清洁度
Cali
2024 年 3 月入住 1 晚
Rina 于 2024年03月6日 的回复
Pleasure to receive positive feedback. Thank you.
10/10 超赞
Jason
2024年02月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet and clean with friendly staff!
Jason
2024 年 2 月入住 4 晚
Courtney McNew, Manager 于 2024年03月3日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 超赞
gilbert
与家人出行
2024年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice Hotel. Friendly Staff.
gilbert
2024 年 2 月入住 1 晚
Rina patel 于 2024年02月29日 的回复
Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 超赞
Melissa
与家人出行
2024年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The warm chocolate chip cookies at check-in was a nice touch. Also the kind gentleman who made food for us even though we missed the breakfast hours made our stay even better.
Melissa
2024 年 2 月入住 1 晚
Rina Patel 于 2024年02月29日 的回复
Reaching out to thank you so much for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
8/10 还可以
Joseph
与家人及幼儿出行
2024年02月25日
满意:清洁度、员工和服务、住宿条件和设施
All of the staff were very friendly and helpful, especially the staff that helped with the breakfast buffet.
Joseph
2024 年 2 月入住 1 晚
Courtney McNew, Manager 于 2024年02月25日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
6/10 一般
Gina
2024年02月24日
Gina
2024 年 2 月入住 1 晚
Management 于 2024年03月21日 的回复
Good Morning/Afternoon Mr. or Mrs. ____I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
10/10 超赞
Jason
2024年02月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always stay here when I travel
Jason
2024 年 2 月入住 1 晚
Courtney McNew, Manager 于 2024年02月25日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again. Until then, wishing you the best in your travels and endeavors. Sincerely,
8/10 还可以
Susan
2024年02月22日
Susan
2024 年 2 月入住 1 晚
Courtney McNew, Manager 于 2024年03月21日 的回复
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,
10/10 超赞
Dona
2024年02月20日
满意:清洁度、员工和服务、服务设施
It was ok for a one night stay. My room butted up to the weight room and someone was dropping weights very early in the morning. Maybe not open at 6 am when my time was 5 am. Also telephone didn't work and to shut my door I had to put the key in. It didn't shut automatically.
Dona
2024 年 2 月入住 1 晚
Rina Patel 于 2024年02月21日 的回复
I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,
6/10 一般
Patricia
与配偶出行
2024年02月19日
不满意:住宿条件和设施,清洁度
We found that the price of the room was in line with our experience staying there
Patricia
2024 年 2 月入住 1 晚
Rina patel 于 2024年02月21日 的回复
Thank you for taking the time to tell us about your experience at Baymont
10/10 超赞
Summer
与配偶出行
2024年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved them so much and the old man Is so kind when making breakfast
Summer
2024 年 2 月入住 1 晚
RINA PATEL 于 2024年02月19日 的回复
I am so glad stay was on enjoyable one will agree that Richard is great at his job he is definitely an asset to our company .