The hotel & spa is situated on the edge of the Old Town. Perfect for sightseeing. I walked everywhere. There are bars, restaurants and shopping located right on your doorstep. Rooms were small and very hot despite it being cold outside. The room included complimentary toiletries, an iron, a hairdryer, hot water and more. There is a mini bar in the room too. WIFI worked well. The hotel was clean. I didn't include breakfast nor use the spa. My difference between a 4 and 5 star was that housekeeping was really badly done. My bed was not made. Clean towels were simply thrown in the bathroom. The room was not tidied and none of the complimentary toiletries I had used were replaced. The other reason were the mainly unfriendly staff. Some were very nice and friendly, especially the male staff members. I found the female staff members at reception to be unfriendly and cold. Not one smile. Otherwise, I was happy with my stay and the hotel is a good choice for a city break in Riga.