Guildford Riverside Nature Reserve Hotels

"I travel and stay in various hotels in the area for work. Mainly Travelodge or premier inn to keep the costs down. For the rate they charged me, (which at booking was considered a lower price), I do not recommend this hotel based on my experience. There was no WiFi for the first two days of my stay. Given the hotel was in a dead zone for signal it left me unable to do any work, or keep in contact with the wider world for that matter, while at the hotel. Reading other reviews this seems to be common. Overall the hotel was of an ok standard. However the beds are the most unbelievably uncomfortable things I have ever laid on. A bed of nails would have been nicer. I might as well of used a concrete block for pillows. Since this is described as a spa hotel it seems bizarre that the bed was this bad. Though I was working slightly unsociable hours while I stayed the house keeping staff have to be the loudest I have ever experienced. Would have been quieter on a building site. My room also seemed to be very close to the pool pumps. There was low drone constantly 24hours a day in my room. As the gym and pool facilities. I don’t think they have been deep cleaned ever. Though well equip the gym really needed a good scrub. The shower changing rooms were diabolical. Discarded shampoo bottles, towels etc everywhere. Very frustrating stay. Would not recommend since there are plenty other hotels in the area. Avoid "

"The floor in our bedroom creaks alarmingly when walked on. My concern was not for safety, as I am quite sure it is safe, but I felt extremely embarrassed about the noise being heard downstairs! When unpacking and repacking I needed to keep going in and out of the bed area and around and around the. Ed many times and the noise it makes is horrendous. I appreciate that this is not a modern build (God forbid because that would probably be worse) but the problem is excessive and not something I would expect at the prices charged."

"Nice hotel, very practical and has everything you need. Had to pay for parking as we didn’t book directly. Staff ok - lady at bar lovely. Pool’s a bit tired too but great to have one. Weren’t allowed to buy from children’s menu unless we bought an adult meal - which seemed like a missed opportunity to make some money for the hotel. "

"Yes "

"beautiful hotel very friendly staff rooms spotlessly clean and lovely decor throughout "

"Location was great. Communication with owners was quick and accurate. "

"Great communication from the host. Clean efficient accommodation. Bus close by to get in to Guildford town centre "