大堂酒廊

关于沙乌地阿拉伯利雅德四季酒店的点评

5 out of 5

点评

8.8

超赞

10 分 - 超赞。100 条好评,共有 168 条点评" "
8 分 - 还可以。37 条好评,共有 168 条点评" "
6 分 - 一般。21 条好评,共有 168 条点评" "
4 分 - 很差。5 条好评,共有 168 条点评" "
2 分 - 糟糕。5 条好评,共有 168 条点评" "

9.2/10

清洁度

8.8/10

员工和服务

9.0/10

服务设施

8.6/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Jaqueline

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Gerd von Sierakowski 于 2024年01月25日 的回复
Dear Jaqueline,Thank you for your rating. We look forward to welcoming you again on your future visits.Best regards,Gerd von SierakowskiDirector of Operations

10/10 超赞

Hadeel

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Gerd von Sierakowski 于 2024年01月25日 的回复
Dear Hadeel,Thank you for your rating. We look forward to welcoming you again to Four Seasons Hotel Riyadh! Best regards,Gerd von SierakowskiDirector of Operations

6/10 一般

Kara

满意:员工和服务,清洁度
不满意:住宿条件和设施
ROOM WAS SO HOT I COULD NOT SLEEP. A GUEST CAN NOT CONTROL THE ROOM TEMPERATURE AND THE MIRRORED BUILDING CAUSES ROOM TO BE SO HOT. AC WILL NOT WORK UNLESS YOU ARE IN YOUR ROOM AS THE ROOM HEATS UP IN 5 MINUTES AFTER COLING DOWN A BIT. I WAS SWEATING GETTINGN DRESSED. TERRIBLE IN ROOM HVAC SYSTEM. WILL NOT STAY THER AGAIN,
2023 年 12 月入住 3 晚
Gerd von Sierakowski 于 2024年01月11日 的回复
Dear Ms. Kara,Thank you for providing your feedback regarding your recent stay in our hotel.I am saddened to know that we were unable to meet your expectations on this occasion.On another note, you will be pleased to know that, as part of our sustainability initiatives, all our rooms switch to low-speed mode if unoccupied. Nevertheless, we would be more than happy to customize your preferences and update your profile should you wish to have a specific temperature in your room for your future stays. You may directly contact us through the hotel mainline or email us directly regarding the above-mentioned information.We hope that this did not mar your impression of our hotel, as we would like the opportunity to welcome you again.Sincerely,Gerd von SierakowskiDirector of Operations

10/10 超赞

Aziz

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Gerd von Sierakowski 于 2024年01月25日 的回复
Dear Thank you for your rating. We look forward to welcoming you again on your future visits.Best regards,Gerd von SierakowskiDirector of Operations

10/10 超赞

Amy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Short visit to Riyadh
Beautiful hotel, very well located and amazing food and service.
2023 年 12 月入住 2 晚
Gerd von Sierakowski 于 2023年12月27日 的回复
Dear Amy,Thank you for your time for sharing your impressions regarding your recent visit at the Four Seasons Hotel Riyadh. We are delighted that you enjoyed the location of the Hotel, accommodations, food and service provided by our staff. I will ensure to pass along your compliments to the team. We look forward to welcoming you again at Four Seasons Hotel Riyadh.Best regards,Gerd von SierakowskiDirector of Operations

10/10 超赞

Martha

满意:清洁度、员工和服务、住宿条件和设施
Everything is perfect
2023 年 10 月入住 2 晚

6/10 一般

fawaz

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Satam

2023 年 9 月入住 1 晚

8/10 还可以

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Stay despite the work in progress of the lobby
2023 年 7 月入住 1 晚
Gerd von Sierakowski 于 2023年09月5日 的回复
Thank you for taking the time to submit a review regarding your recent stay.I was pleased to read your comments about your experience and ensure that I will share your words of appreciation with the team. Looking forward to welcoming you back at Four Seasons Hotel Riyadh at Kingdom Centre soon. Best regards, Gerd von Sierakowski Director of Operations

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing
We had an amazing time stay staff was very attentive! .
2023 年 6 月入住 2 晚

10/10 超赞

Khaled

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good
Gerd von Sierakowski 于 2023年03月26日 的回复
Dear Khaled,Thank you for taking the time to post your comment following your recent stay with us. I am delighted to read that you and your family had a wonderful experience and we look forward to welcoming you back soon.Best regards,Gerd von SierakowskiDirector of Operations

6/10 一般

Naemah

2023 年 2 月入住 3 晚

10/10 超赞

Garabit

与家人及幼儿出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best Hotel in Riyadh but the most expensive Four Seasons in the Region! The question is why?

8/10 还可以

Fahad,kuwait city

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Luxury and a great place to stay in
2022 年 10 月入住 2 晚
Gerd von Sierakowski 于 2022年10月16日 的回复
Dear Fahad,Thank you for sharing your comment with us. I am delighted to read your positive feedback about Four Seasons Hotel Riyadh. We look forward to welcoming you back soon.

10/10 超赞

Zarife

2022 年 8 月入住 6 晚

10/10 超赞

Mohammed

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and great staff!
2022 年 7 月入住 10 晚

8/10 还可以

ABDULLAH

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super hotel
It was super experience but the AMEX not accepted during my check in
2022 年 7 月入住 1 晚

10/10 超赞

AHMAD

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed at Four Seasons Riyadh for 1 night and it was my first time at Four Seasons Riyadh. Everything was perfect. Check-in process was fast and the staff were friendly. I loved the room and I loved the details in the room. I had only 2 small things that I didn’t like; The insulation between rooms, I was hearing the room next to me and that was bothering me when they was playing music at the early morning, I couldn’t sleep. The other thing is the shower. The water pressure was below the expectations in comparing to the other hotels.
2022 年 6 月入住 1 晚

8/10 还可以

Aishah

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
مكان جميل ومريح وموقع مميز خدمة رائعه من الاستقبال وسيرفس يستحق تجربه اكثر من مره للاسف مبلغ الغرفه ١٧٣٠ ومع ذلك تم اخذ اجرة كل يوم ع موقف سياره مايقارب٥٧ ريال والفطور لايشمل المبلغ
2022 年 5 月入住 3 晚

10/10 超赞

CHARLA

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Johanna went over and above to make my stay special.
2022 年 5 月入住 1 晚

6/10 一般

khalid

2022 年 4 月入住 1 晚

6/10 一般

Ahmed

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
الاسعار مرتفعة جدا جدا
2022 年 1 月入住 1 晚

8/10 还可以

Ahmed

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
الأسعار مبالغ فيها
2022 年 1 月入住 1 晚

4/10 很差

Ahood,Doha

2022 年 2 月入住 3 晚

8/10 还可以

Sarah

与家人出行, 团体旅客
满意:清洁度、服务设施、住宿条件和设施
.
2021 年 12 月入住 4 晚

10/10 超赞

Talal

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent choice
The hotel location is in the center of the downtown. All places are 5-7 minutes away. A shopping mall is linked to it. The workers are helpful and friendly.
2021 年 12 月入住 5 晚
Reservations Team 于 2022年01月26日 的回复
Thank you for choosing The Four Seasons Hotel Riyadh at Kingdom Centre for your upcoming visit to Riyadh. We wish you safe travels.

10/10 超赞

Issa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommended
Best hotel in Riyadh
2021 年 12 月入住 2 晚

10/10 超赞

Mohammad

与家人出行
满意:清洁度
جميل
جيدة جداً
2021 年 11 月入住 5 晚

10/10 超赞

Saleh

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
GREAT
It was great.
2021 年 11 月入住 4 晚

10/10 超赞

HASAN

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall excellent experience. Clean room ,comfortable bed and great amenities. Staff were very attentive.
2021 年 11 月入住 2 晚

10/10 超赞

Kadirhan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 5 晚

10/10 超赞

Naser

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 2 晚

10/10 超赞

Nourah

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Was great, smooth check in and great service ! We change room bed type easily at check in
2021 年 11 月入住 1 晚

8/10 还可以

Soud

满意:清洁度、住宿条件和设施、客房舒适度
2021 年 10 月入住 3 晚

10/10 超赞

garry micheal

商务旅客
满意:清洁度、住宿条件和设施、客房舒适度
2021 年 10 月入住 4 晚

10/10 超赞

Ibrahim

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 6 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 1 月入住 3 晚

10/10 超赞

Siobhan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 5 月入住 1 晚

10/10 超赞

Siobhan

2021 年 5 月入住 2 晚

6/10 一般

Abdullah

满意:住宿条件和设施,清洁度
不满意:客房舒适度
Unfortunately it becomes a smoking free hotel and there was no announcement about it so it was not comfortable to stay there
2021 年 3 月入住 1 晚
Four Seasons 于 2021年04月20日 的回复
We apologize for any inconvenience, We hope to welcome you again!

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 3 月入住 2 晚
Four Seasons 于 2021年04月20日 的回复
Thank you for choosing Four Seasons Riyadh! We look forward to welcoming you again.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚

10/10 超赞

Khaled,Alkhobar

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nothing more .. as usual... they are perfect... totoL group Keep it up guys you are the best
2020 年 10 月入住 1 晚

6/10 一般

Hasan

满意:客房舒适度,员工和服务
2020 年 9 月入住 2 晚

6/10 一般

真实旅客

与家人出行
满意:客房舒适度,清洁度
2020 年 9 月入住 1 晚

6/10 一般

真实旅客

与家人出行
满意:客房舒适度,清洁度
2020 年 9 月入住 1 晚

10/10 超赞

Khaled_almulhim,Alkhobar

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent... i love this hotel I cannot comparing this hotel with others
2020 年 7 月入住 2 晚
Bahaa 于 2020年07月22日 的回复
Thank you Mr. Al Muluim for your kind feedback it was a great honer to have you in Four Seasons Hotel Riyadh. We look forward to your next visit, and trust your stay will be most enjoyable.

10/10 超赞

Khaled_almulhim,Alkhobar

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful quait ,,, it’s always going to be my first choice
2020 年 7 月入住 1 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 3 月入住 1 晚

2/10 糟糕

Saud

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor customer care
Staff was unprofessional, it was bad experience with fourseason Riyadh.
2020 年 2 月入住 1 晚