I was very happy with the hotel outside of the fact that I booked a premium king suite with ocean view which I verified with staff. When I arrived to the room I noted that there were two double maybe full sized beds. When I alerted staff they simply stated my room selection was not guaranteed because I booked with Expedia even though front desk staff stated moments earlier that was the room I was to receive.
Shantelle
於 2024 年 5 月住了 1 晚
8/10 不錯
Dan (Overland Park)
家人同遊
2024年5月15日
讚好:整潔度、職員與服務和設施服務
Very close to everything...great restaurants....the ferry dock is close by too. The rooms were clean and large, and the air conditioning was really nice. A musical group outside was still too loud on the 4th floor. The staff was helpful at times, but some were not friendly. We weren't there when a cruise ship was docked, but can imagine it is very crowded in the streets.
Dan
於 2024 年 5 月住了 2 晚
10/10 優異
Kevin
2024年5月14日
讚好:整潔度和職員與服務
Kevin
於 2024 年 5 月住了 1 晚
6/10 一般
Alison
家人同遊, 多人同遊
2024年5月13日
讚好:設施服務
Check in… very hard to interact with front desk staff due to the protective window in place that had a very small hole so hearing one another was very difficult.
Luggage cart had deflated wheels so very hard to use.
Shower drain had no plug so open to pipes which looked gross.
Food at onsite restaurant was great and servers vey friendly.
Alison
於 2024 年 4 月住了 2 晚
8/10 不錯
Thomas (Heshan city)
2024年5月11日
讚好:整潔度、設施服務和住宿狀況
Perfect
Thomas
於 2024 年 5 月住了 2 晚
10/10 優異
JUDIE
2024年5月6日
讚好:整潔度、職員與服務和住宿狀況
The staff were wonderful.
They were very friendly
JUDIE
於 2024 年 5 月住了 1 晚
10/10 優異
Mark
商務旅客, 多人同遊
2024年5月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very beautiful and safe setting close to everything- great shops and restaurants- only issue is the front desk people are hard to hear thru the very large plexiglass setting and they are not there 24/7
Mark
於 2024 年 4 月住了 1 晚
6/10 一般
Eduard
2024年5月5日
讚好:整潔度、職員與服務和設施服務
Good central location. Fridge easy working and staff changed it out. Properly can use some TLC.