4/10 Poor
Lesley S.
26 Aug 2023
Liked: Location
Disliked: Check-in, communication
Good location, poor service
House is in a great location with nice but small pool.
Had a number of issues which weren’t helped by the owner not attempting to help with translation. We’d been told by vrbo that a high chair would be provided but the owner said he’d told Vrbo no high chair, after a fuss the owner found a high chair.
We were rushed into signing the rules and information document at check-in and weren’t given time to translate it, therefore unfortunately had not realised we were supposed to clean the house before leaving (we left it tidy but hadn’t cleaned bathrooms etc). 80€ was taken off our deposit to cover cleaning.
We enjoyed our holiday but if Vrbo are letting out accommodation to other nationalities they should try and ensure the owners are reasonable people and that a little support with translation is available.
Would not recommend property.
Lesley S.
Stayed 14 nights in Aug 2023