露台

关于石墙度假村的点评

3.5 out of 5
石墙度假村
940 Resort Drive, Roanoke, WV

点评

8.6

超赞

10 分 - 超赞。306 条好评,共有 534 条点评" "
8 分 - 还可以。144 条好评,共有 534 条点评" "
6 分 - 一般。36 条好评,共有 534 条点评" "
4 分 - 很差。33 条好评,共有 534 条点评" "
2 分 - 糟糕。15 条好评,共有 534 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Todd

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hiking , good restaurants , and beautiful sunsets.
2024 年 5 月入住 2 晚

4/10 很差

Dawn

与配偶出行
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
We were on a 2 week road trip and this was a convenient location. We thought "resort" would mean a very nice room and facility. The check in process was unfriendly and unhelpful. Our room was average at best. The outdoor patio areas were nice. Our meal on the property was pretty bad. Neither of us could eat it (Brisket and Red Snapper) and we left most of it on our plate. The server never asked about our enjoyment of the meal. The bright spot was the porter/shuttle driver. He was very helpful and was tipped accordingly!
2024 年 4 月入住 1 晚

6/10 一般

mary

与家人及幼儿出行
满意:员工和服务
不满意:服务设施
Be ready to pay high cost for food. Nothing given for breakfast with booking. Just like everywhere have employees stretched out, trying to cover multiply positions. Went to lunch at golf course after checking out, to use a gift card and only had 1 waitress for the whole restaurant. Took an over 1 hour for a kid's chicken nugget meal, which we just took to go. Then the gift card system was down.
2024 年 4 月入住 2 晚

10/10 超赞

DONNA,Sewickley

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff. Everyone was so friendly and helpful.
2024 年 4 月入住 2 晚

6/10 一般

Johanna

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
We did not like the feeling of being "nickel & dimed". $8 dollar domestic beers, no complementary breakfast or even a coffee bar in the lobby. Nice place that could earn a better review otherwise. Thank you, Doug Spelman
2024 年 4 月入住 2 晚

10/10 超赞

Justin

2024 年 4 月入住 2 晚

8/10 还可以

Amy

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

8/10 还可以

Kristin

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

10/10 超赞

Keri

与家人及幼儿出行, 与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We visited two weeks prior to Easter and then decided to return for the holiday with our daughter. We have had such a great time- the indoor/outdoor pool and hot tubs are our favorite! We can’t wait to return in the warmer weather and kayak and enjoy the hiking trails! It was raining both weekends we went sadly. The service at the hotel and the restaurants were top notch. We enjoyed both of our stays and look forward to returning again soon.
2024 年 3 月入住 2 晚

8/10 还可以

Julie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really need more food choices on site. Grab and go options instead of sit down only. Also a better gift shop with souvenirs and snack items.
2024 年 3 月入住 3 晚

10/10 超赞

Joshua

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great getaway for the family. Great to get outdoors on the trails, the golf course, and the pool!
2024 年 3 月入住 2 晚

10/10 超赞

Debbie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is our third time for staying there. We brought the grand kids, ages 4 and 13. It was their spring break and we needed somewhere for the kids to swim, relax and eat. The only thing that I did not like was we all went into the Gift Shop and spent $120. Later that day my 13 grand daughter went back to my another of one of the things that we bought earlier and the clerk wouldn't let her in. The clerk lost a $50 sale. Now I have no desire to ever buy anything in the Gift Shop ever again.
2024 年 3 月入住 2 晚

8/10 还可以

Rick

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
Wonderful setting!!
2024 年 3 月入住 2 晚

10/10 超赞

Kim

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 3 月入住 1 晚

10/10 超赞

Jennifer

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful and clean
2024 年 3 月入住 1 晚

8/10 还可以

Michael

与家人及幼儿出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stay was great but beware of the extra $42 resort fee per room incurred during check in. Shame Expedia makes it seem like they’re all covered when in fact they’re not.
2024 年 3 月入住 1 晚

6/10 一般

Cierra

与配偶出行
满意:住宿条件和设施,清洁度
Some of the staff was rude, i don't know if it was my sweat pants coming in after a long drive. Felt like I was not up to par for them. Buffet wasn’t terrible if you were just going to eat side but none of the meet was edible honestly. Hot water in shower all the way on lukewarm if lucky. I would never spend 500$ on two nights here again i can promise you that. I will get a cabin elsewhere close to a lake.
2024 年 3 月入住 2 晚

10/10 超赞

Michael

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy parking easy check in.
2024 年 2 月入住 1 晚

10/10 超赞

Eric

满意:清洁度、员工和服务、住宿条件和设施
Beautiful snow globe experience
2024 年 2 月入住 1 晚

10/10 超赞

Letisha

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚

8/10 还可以

Gerald

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Like most everything. Food menu did not have many choices to pick from. Also a little pricey.
2024 年 1 月入住 1 晚

10/10 超赞

Katie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

10/10 超赞

Shane

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nestled in the beauty of nature, this resort offers a great escape at an affordable price!
2024 年 2 月入住 3 晚

10/10 超赞

Wes

满意:住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Anne

满意:清洁度、员工和服务、住宿条件和设施
Friendly, professional staff. Clean, quiet rooms. Delicious dining options.
2024 年 1 月入住 1 晚

10/10 超赞

megan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect Weekend Getaway
Perfect getaway for the entire family! Traveled with my husband, 5 yo son, and dog. Everyone was so friendly from the moment we arrived to checkout. Plenty of amenities to keep us busy or relax when needed. We’ll be back soon!
2024 年 1 月入住 2 晚

8/10 还可以

Marcus

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Clay

2024 年 1 月入住 2 晚

10/10 超赞

Lana

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I would love to come back and revisit this resort in the summertime👍
2024 年 1 月入住 1 晚

4/10 很差

Shiana

2024 年 1 月入住 1 晚

10/10 超赞

Kristine

满意:清洁度、员工和服务、住宿条件和设施

8/10 还可以

Kristine

满意:清洁度、员工和服务、住宿条件和设施
Lovely resort with extremely friendly and helpful staff. Would like to return for a longer stay.
2024 年 1 月入住 1 晚

10/10 超赞

Henriette

2024 年 1 月入住 1 晚

10/10 超赞

stacy

与家人出行
满意:清洁度、员工和服务、客房舒适度
Faux Ice? Who knew!
Our trip was for our grandbabies, "making the memories" . The food is very good, on-site activities fabulous for the kiddos, fake ice (plastic) skating is really a thing! The rooms are a bit dated and sometimes thats difficult to make appear clean, especially carpeting. Some of the linens needed swapped out but I know had I asked they would have been replaced. The staff was all super accomodating. Overall a wonderful stay.
2023 年 12 月入住 2 晚

10/10 超赞

Derek

与配偶出行

10/10 超赞

Marcell

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Out experience was excellent except for a barking dog around 7:30 the next morning!
2023 年 12 月入住 1 晚

10/10 超赞

Rosemarie,WASHINGTON

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Jean

满意:清洁度
2023 年 12 月入住 1 晚

10/10 超赞

Rhonda

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Peaceful and quiet
2023 年 12 月入住 1 晚

10/10 超赞

Jing

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice resort. We enjoyed it very much. The surrounding lake is beautiful. We really like the long board walk. The room is very clean and comfortable. The resort is well maintained and managed. The staff is very friendly and helpful. We will come back for sure.
2023 年 11 月入住 1 晚

10/10 超赞

Robert C

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
beautiful property and facility. great staff Excellent food. Somewhat pricey.
2023 年 11 月入住 1 晚

10/10 超赞

Dana

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was beautifully decorated with Christmas decor everything! Great bed and pillows and the thanksgiving dinner was 5 stars!
2023 年 11 月入住 1 晚

10/10 超赞

Alan

满意:清洁度、员工和服务、住宿条件和设施
Nice Accommodations.
2023 年 11 月入住 1 晚

8/10 还可以

mary ann

满意:清洁度、员工和服务、住宿条件和设施
Great stay
2023 年 11 月入住 2 晚

6/10 一般

Lisa

2023 年 11 月入住 2 晚

10/10 超赞

Donna

满意:员工和服务,清洁度
A lovely place with friendly staff, scenic views, great food and a pool that is both indoor and outdoor heated. Just awesome.
2023 年 11 月入住 1 晚

10/10 超赞

Joseph

与家人出行, 团体旅客
满意:员工和服务
Relaxing Not crowded Good food
2023 年 10 月入住 2 晚

10/10 超赞

Sally

2023 年 10 月入住 2 晚

10/10 超赞

Suryati

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

8/10 还可以

MARK

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
This is a great oasis in the country. This is our third stay and we will continue going back. We take our dog and he loves it
2023 年 10 月入住 1 晚