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关于凯艺套房酒店的点评

2.5 out of 5
凯艺套房酒店
111 Rodney Orr Bypass, Robbinsville, NC

点评

8.4

很好

10 分 - 超赞。32 条好评，共有 78 条点评" "
8 分 - 还可以。33 条好评，共有 78 条点评" "
6 分 - 一般。8 条好评，共有 78 条点评" "
4 分 - 很差。3 条好评，共有 78 条点评" "
2 分 - 糟糕。2 条好评，共有 78 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

10/10

服务设施

8.4/10

住宿条件和设施

10/10

环保

点评

10/10 超赞

真实旅客

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Would definitely stay here again
2021 年 3 月入住 2 晚
Hotel Manager 于 2021年06月15日 的回复
Dear Guest, I appreciate your feedback. I’m glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We’ll be here for you, your friends and your colleagues when you need us. Sincerely, Hotel Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 5 月入住 2 晚
Hotel Manager 于 2021年06月15日 的回复
Dear Guest, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 超赞

Becky，Indiana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay at Quality Inn during the holiday weekend. Rebecca at the front desk was very welcoming. Service was top notch. We will definitely stay again if we are in the area.
2020 年 7 月入住 4 晚
Hotel Manager 于 2020年07月14日 的回复
Dear Guest, Here at the Quality Inn Hotel, we strive to provide outstanding service and it is encouraging to receive confirmation that our efforts make a difference. I will be sure to share your compliments with my staff especially with Rebecca. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely Hotel Manager

8/10 还可以

Joseph

满意：清洁度、住宿条件和设施、客房舒适度
The check in was a nightmare because the hotel was just sold to Quality Inns. The computer systems were incompatible so everything had to be done manually. Although they found my reservation they had no record of it being paid for. That took over an hour to straighten out. Aside from that the hotel was clean and quiet and I had an enjoyable stay.
2017 年 9 月入住 1 晚

10/10 超赞

Kris

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 9 月入住 1 晚

4/10 很差

Greg，Kingsport TN

不满意：清洁度、住宿条件和设施、客房舒适度
Great Motorcycles "Roads"
There are No Good restrants in this town, and the one's that are here close at 9:00pm. Robbinsville is in a dry county, so nothing to drink. It may be the only hotel in town and its old and rundown.
2017 年 9 月入住 1 晚

8/10 还可以

Fred，Hendersonville, NC

满意：员工和服务，清洁度
In town
Close to everything you want to do or see in Robbinsville. Friendly staff.
2017 年 9 月入住 1 晚

8/10 还可以

Chris，Troutman, NC

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel, very clean.
Very nice hotel. Easy check in with friendly staff. Room was exceptionally clean with good amenities. Mattresses were very good and comfortable. If I have a complaint it would be that the water saver showerhead was a bit extreme, it took forever to get the soap off. Breakfast was good with several choices for the continental breakfast.
2017 年 8 月入住 1 晚

2/10 糟糕

Robert

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Security
We notified the front desk about a security problem with the side door being open and not closing properly anyone could access the property nothing was done
2017 年 8 月入住 1 晚

10/10 超赞

Karen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 7 月入住 2 晚

10/10 超赞

Kelly-Anne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay!
What a wonderful place! They let us check in 2 hours early and the lobby and room were spotless! I was able to get extra blankets and hot breakfast. It's motorcycle friendly...they have special parking! If you're a smoker they have a lovely little outside area for you to sit and smoke. In the lobby they have a stack of spotless towels for you bike. It's close to the dragons tail and the Wheels Through Time museum in Maggy Valley. It is a dry town so bring your own or head to the Moonshiners Steakhouse. Highly recommend!
2017 年 7 月入住 1 晚

10/10 超赞

MARINA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome place to stay at the foot of the mountain
We stayed here overnight on a Saturday and had a great overall experience. The front desk attendant was very friendly, helpful, and caring. The hotel was very clean and kept up for the most part. The room and bed were very comfortable, which is a big plus in my opinion. Loved the wall-to-wall mirror behind the bed. Everything seemed fairly new. The local area was awesome and within walking distance to the grocery store (right across the street), which carried some organic products. There were two gas stations and plenty of fast food restaurants within walking distances. Would definitely stay here again.
2017 年 7 月入住 1 晚

8/10 还可以

Laura，Anderson, SC

满意：清洁度、员工和服务、住宿条件和设施
Great location terrible parking lot
Parking lot was not set up for ease of use. Beds were WAY too firm imo. Everything was clean except for an overlooked coffee pot. Staff was super friendly and helpful. Breakfast wasn't over the top but was enough to snack on to get you going for the day. Ice machine was very convenient to find. Hotel was more motorcycle friendly than car friendly but I understand why because of the location to the dragon. Would stay again.
2017 年 7 月入住 5 晚

6/10 一般

jody，tampa fl

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
One of two hotels in town
No eggs, meat, toast or fruit yet they say breakfast. The room window will not open so smells musty,used can of lysol dry count and they have no restaurants open after ten pm
2017 年 7 月入住 3 晚

8/10 还可以

Judy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 7 月入住 1 晚

8/10 还可以

Gay

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Robbinsville is great
Nice and comfortable place to stay. Cute town with good local restaurants.
2017 年 6 月入住 1 晚

4/10 很差

Terry，Pennsylvania

不满意：清洁度、住宿条件和设施、客房舒适度
Okay for one night
The room was tiny and there was not even a mattress on the bed - just a thin box spring with a mattress pad topper. The temperature control/HVAC unit did not work, and neither did the Direct TV or the WIFI. It wasn't the cleanest of rooms, and the included breakfast was awful. (Thankfully a McDonalds was within walking distance!)
2017 年 7 月入住 1 晚

8/10 还可以

Hamed，Dartmouth, MA

满意：清洁度、员工和服务、客房舒适度
Poor facilities in a nice location
Faucet didn't work properly during nights! Very limited breakfasts. It was in a very nice area close to smoky mountain . Easily walk to Ingles . Very clean and quiet.
2017 年 7 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Plane jane no frills but seemed ok better than the last place breakfast should start at 6. Enjoyed my stay
2017 年 6 月入住 3 晚

8/10 还可以

fat bob，chelsea, AL

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and convenient
Beds were comfortable and clean, and the hotel was really convenient to some great roads to ride our motorcycles...( Cherohala skyway and to deals gap)
2017 年 6 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Excellent service, cleanliness and convenient to many places to see. Motorcycle friendly.
2017 年 6 月入住 3 晚

10/10 超赞

Larry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location at an affordable price
The staff was great and the hotel was clean and centrally located. They catered to riders which I liked since we were in the area riding our motorcycles.
2017 年 6 月入住 1 晚

8/10 还可以

Henry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 6 月入住 1 晚

10/10 超赞

Alex

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Sweet place and affordable
Rooms are small but with a very efficient design. There was no downside to these accommodations, and the surrounding natural attraction are spectacular.
2017 年 6 月入住 1 晚

8/10 还可以

Bradley

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean and the front desk welcomed us. She also gave good ideas on places to eat.
2017 年 5 月入住 1 晚

8/10 还可以

kirk

满意：员工和服务，清洁度
Just an average hotel, prob the only one in the area. Mattresses were really firm but hotel was quiet and close to a few restaurants.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff was great. Breakfast could be better a lot of carbs

8/10 还可以

Steve，Ky.

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good location
Close to all the good riding roads. Lots of friendly bikers around.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable get-a-way
We had never stayed at a Microtel before...but we are glad we did!

8/10 还可以

Stephen，Arkansas

满意：清洁度、员工和服务、住宿条件和设施
Worked out great for a family reunion
Spent three nights at this property. We needed to ask the staff for several items during our stay (extra towel, a blanket for the bed, bedding for the pullout sofa bed) and each time they were very accommodating. The breakfast fare was standard but didn't run out during the time frame.

10/10 超赞

Ben，Tampa FL

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice hotel
Clean, quiet, pet friendly, motorcycle friendly motel!

8/10 还可以

gbrown，LeClaire, Iowa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice location.
After second long day on the road and just completing the Dragon it was a welcomed site. Wonderful accommodations and location. Very Bike friendly with towels and wash station available.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent choice and price in Robbinsville.
Nice rooms and a great place to stay near the tail of the dragon at Deals Gap.

8/10 还可以

Jim，Louisville, KY

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel to launch your motorcycle travels.
I have stayed at this hotel several times. The price is great, the location is excellent, and the staff are very nice. The only problem with this hotel is the pillows, very bulky. I know from past stays that I will do without the pillow. I also don't mind not having a fridge and coffee maker.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Close to the AT & at the end of the Dragon's Tail
The room was clean and comfortable. The staff was friendly and helpful. The location was perfect for us.

6/10 一般

Bill，Tennessee

满意：员工和服务，清洁度
Adequate for the price. Friendly staff. Rooms small...but it is "micro-tel".

8/10 还可以

John，England

满意：清洁度、员工和服务、住宿条件和设施
Accurate reviews
Before booking the hotel I read the website reviews and found them to be giving good advice. The hotel is perfect stopping place if you are interested in "The Tail of the Dragon" or the Cherohala Skyway. One of the reviews mentioned "paper thin" walls and while this may be an exaggeration I gave a low rating for room comfort because of the poor soundproofing between rooms. My neighbors were not inconsiderate but I could still hear their movements.

6/10 一般

真实旅客

不满意：清洁度
Ok for the money. If you are expecting a lot then don't stay gere

8/10 还可以

Chuck，Knoxville, TN

满意：员工和服务，清洁度
Good for the money
The room was small and the breakfast was meager, but for a one night stay, it was good for the price. The bathroom was surprisingly nice - very clean and spacious. The bed and pillows could have been better. The location is very convenient for the Cherohala Skyway. We were pleased with the experience.

8/10 还可以

Tim，Florida

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel for motorcycle people
Close to all the great places to ride: Cherohala Skyway Deal's Gap Foothills Parkway CavesCove

4/10 很差

真实旅客

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
This hotel is ok if you have no choice but to stay here. Don't expect much just because it has the Wyndham name attached to it. The rooms are small, bland and basic. The walls are paper thin, so if you are staying next to people who aren't planning on sleeping prepare to stay awake. Nothing in the way of ammenities except for wifi. The continental breakfast left much to be desired. I will not be returning.

10/10 超赞

Birddog，Georgia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay.
Great rates and close to the Tail of the Dragon. The staff took care of the bikers and provided towels to wipe the bikes off the next morning and even had a hose to wash your bike. Breakfast was good and the room was very clean. The lady that cleaned our rooms did a great job and I left her a tip for making sure the rooms was clean and tidy. Would stay there again. Thanks to the staff for being so friendly and helpful.

8/10 还可以

terrance，fayetteville,nc

满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
Robbinsville
caters to bikers- rooms small no refrigerators only 2 ice machines on 4 floors. very little parking for hotel of this size. no snack machines in bldg.- this may be healthy. May I suggest fresh fruit, nuts and drinks be made available after breakfast and evening hours.

6/10 一般

真实旅客

满意：员工和服务，清洁度
不满意：客房舒适度
We were suppose to have a coffee maker in the room and none there. The breakfast was minimal. The room was cleaned each day we were there but none of the items were replenished. Parking was hard to find an open space

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Motorcycle Friendly & close to the "Dragon's Tail"
Always a great stay! Accommodations well worth the price.

10/10 超赞

Stan，Montreal,Canada

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Just passing through
We had stayed at this hotel 2 years ago.We were greeted by a very friendly and helpful staff.We were a little surprised at how small the room was and were disappointed that there was no fridge or microwave. The room was very clean and the bed was very good.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Day in the mountains on motorcycle
Great location for many great rides. Staff were very welcoming and room was great. Having towels available to dry bikes in the morning was a thoughtful touch. I will be back �

6/10 一般

avid adv tour，daytona

满意：员工和服务、住宿条件和设施、客房舒适度
Time to 86 the cigarette smell .....
Excellent price, hotel staff and proximity to the Blue Ridge Mountain area and attractions. The only downer was the fact my room (401) was at one time a smoking room. The lingering stench of stale burnt cigarettes permiated the room prompting the continued use of a scented candle. How about cleaning the carpets and deodorizing any and all fabric covered furniture...

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Never again
Rude hotel staff... Breakfast was horrible... A/C in room hardly functioned... No safe parking... Waste of money for a Deals Gap trip.

8/10 还可以

LiuCrew，Myrtle Beach, SC

满意：清洁度、员工和服务、住宿条件和设施
Pleasant stay
Stayed here with a group of riders to catch the Tail of the Dragon, Maggie Valley, other local rides and Smokey Mountains Park. The hotel was close to everything. It was clean and comparatively low cost. The staff was friendly and helpful. Overall it was a pleasant stay.