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关于罗彻斯特近梅奥诊所温德姆阿美瑞辛酒店的点评

3 out of 5

点评

8.0

很好

10 分 - 超赞。117 条好评,共有 272 条点评" "
8 分 - 还可以。71 条好评,共有 272 条点评" "
6 分 - 一般。44 条好评,共有 272 条点评" "
4 分 - 很差。22 条好评,共有 272 条点评" "
2 分 - 糟糕。18 条好评,共有 272 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

7.6/10

服务设施

7.6/10

住宿条件和设施

7.8/10

环保

点评

8/10 还可以

Diane

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Was nice to have a ground floor room with our small dog with us. The room was not able to be kept warm (even with heater unit set at 84) I think due to a leaky air door.
2024 年 4 月入住 1 晚

4/10 很差

Melissa

不满意:清洁度
2024 年 4 月入住 4 晚
GM 于 2024年04月30日 的回复
thank you so much for taking your time to leave us a review Melissa. Your feedback is truly appreciated and we hope to serve you again in the future.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochestewer near Mayo Clinic

10/10 超赞

Darryl

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was amazing
2024 年 4 月入住 7 晚
GM 于 2024年04月29日 的回复
Thank you so much for taking the time to leave us a review Darryl. It is always wonderful to receive positive feedback. I will share with the team and hope to see you return next time you are in Rochester.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

4/10 很差

Amanda

与配偶出行
满意:清洁度
不满意:住宿条件和设施
The outlets covers were missing in our room. Our refrigerator was not secure and about fell out of the frame it sat in when you went to open it. Also the mirror wasnt secured to the wall. A toddler could easily be hurt with all. A neighboring room the peep whole was bored out and they had to hang clothing over door so someone couldnt look in.
2024 年 4 月入住 1 晚
GM 于 2024年04月29日 的回复
Thank you for taking the time to write us a review Amanda. We greatly appreciate your feedback and my sincerest apologies for the issues you encountered during your stay. I will be sure to talk to the team to address the items you had mentioned and hopefully we can better serve you in your future travels. I hope you have a blessed day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

8/10 还可以

Chad

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet and clean.
2024 年 4 月入住 2 晚
GM 于 2024年04月29日 的回复
Thank you for taking the time to leave us a review Chad. Your feedback is greatly appreciated and we hope to see you again in the future with us.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

6/10 一般

mark

与配偶出行, 商务旅客
Pretty much just a basic hotel, nothing real bad nothing real good
2024 年 4 月入住 1 晚
GM 于 2024年04月28日 的回复
Thank you very much for taking your time Mark to fill out a survey. Your feedback is very important to us and we hope to have the chance to better serve you in a future trip. Have a wonderful day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Shannan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay
2024 年 3 月入住 4 晚
GM 于 2024年04月28日 的回复
Thank you very much for leaving us a review Shannan. Your feedback and business are truly important to us and we hope to see you return again on your next visit.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

8/10 还可以

Ryan

与家人出行
满意:员工和服务
Decent hotel with a friendly staff. It's a bit older and could use some updates, but I really a good experience. I would not, however, recommend the adjoining Crooked Pint Ale House. We were seated and ignored for 45 minutes. It would be better to eat off-site, unfortunately.
2024 年 4 月入住 1 晚
GM 于 2024年04月27日 的回复
Thank you for taking the time to write a survey Ryan. Your feedback is very helpful and important to us. I'm glad we could be a hotel of your choice and hope to see you return again in the future. Have a wonderful day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Carlos

与家人及幼儿出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel the staff very helpful
2024 年 4 月入住 1 晚
GM 于 2024年04月27日 的回复
Thank you so much for your feedback Carlos, we hope to see you return again with us. Have a blessed day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Chad

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The attached restaurant is a great amenity with entertainment Thrus-Sat! We will stay again!
2024 年 4 月入住 1 晚
GM 于 2024年04月25日 的回复
Thank you so much for taking the time to write a review Chad. Your feedback and business with us are truly important. We hope to see you again.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Steven

Noisy heater
2024 年 4 月入住 1 晚
GM 于 2024年04月23日 的回复
Thank you for writing a review Steven and letting us know of your issue. Your feedback is truly important and we hope to see you again if you need to return to Rochester for another trip. Have a wonderful day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

8/10 还可以

Jennifer

团体旅客
I had a very nice stay. Loved the restaurant and comedy club. The room was on the smaller side but very clean. The pool/ hot tub area was clean. The only issue was the hot tub, the bubbler would run for a few minutes then shut off for 5-10 mins. Then run for 5 mins and shut off again. Other then that it was a pleasant experience.
2024 年 4 月入住 2 晚
GM 于 2024年04月15日 的回复
Thank you for taking the time to write us a review Jennifer. We appreciate your business and feedback very much. It is very nice to hear that you enjoyed the restaurant on-site and had the time to go see a show with the comedy club while you were here. I'll be sure to mention the timing issues the hot tub was having with our team so that we can work on this issue. Hope we see you again and hope you have a great day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

6/10 一般

RICK

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
No coffee in room but had a coffee maker. Language barrier, I speak English,
2024 年 4 月入住 1 晚
GM 于 2024年04月12日 的回复
Thank you very much for taking the time to write us a review Rick. It is greatly appreciated and we hope to see you again in the future with all the provided amenities in your room. Have a blessed day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Ashley

与家人及幼儿出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice kept hotel!! Excellent, nice staff!!
2024 年 4 月入住 2 晚
GM 于 2024年04月8日 的回复
Thank you very much for taking the time to write us a review Ashley. Your feedback and business are very important to us. Hope you have a wonderful day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

2/10 糟糕

Amanda

不满意:清洁度、员工和服务、住宿条件和设施
Poor service
2024 年 3 月入住 5 晚
GM 于 2024年04月5日 的回复
Thank you very much for taking the time to write us a review Amanda. I am very sorry to hear about your experience with us at AmericInn. Please accept my apologies and rest assured that I will share your comments, so that we may make better improvements. Your business is very much appreciated and have a wonderful day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

8/10 还可以

Keith

满意:住宿条件和设施,员工和服务
2024 年 4 月入住 1 晚
GM 于 2024年04月5日 的回复
Thank you for taking the time to write us a review Keith. Your feedback is very important to us here at AmericInn and we hope to see you return again with us.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

6/10 一般

Charles

满意:住宿条件和设施,清洁度
The place was clean but the traffic noise was awful. Hard to sleep with all that noise
2024 年 3 月入住 1 晚
GM 于 2024年04月2日 的回复
Hello Charles,Thank you for taking the time to fill out a review. Your feedback and business are truly important to us. My apologies to the traffic noise you had dealt with during your stay. Hopefully we see you return and it will be a more pleasant trip for you.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

6/10 一般

Benjamin

与家人出行, 商务旅客
满意:清洁度、服务设施、住宿条件和设施
Is an old building, but looks nicely remodeled, took over 10 minutes for someone to show up at the front counter when I arrived to check in. (I was waiting behind a women who was also waiting to check in) - the following morning I had walked over spilt food in the main hallway a couple times before leaving back on the road. - the spill was not more than 10 feet away from 2 employees at the front desk. But they didn’t seem bothered by the mess.. hotel was great! Staff / customer service needs a little work and I can def see this hotel doing much better than 2 stars!
2024 年 3 月入住 1 晚
GM 于 2024年04月5日 的回复
Thank you so much for taking the time to leave us a review Benjamin. Your feedback is so very important and will be shared with the team so that we may make positive improvements. Let me extend my apologies for not meeting your expectations with your trip here to Rochester, MN. We hope you give us another chance and hope to see you again in the future. Have a wonderful day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Kyla

满意:清洁度、员工和服务、住宿条件和设施
Nice and clean
2024 年 3 月入住 1 晚
GM 于 2024年03月28日 的回复
Thank you very much for taking the time to write us a review Kyla. It is very much appreciated and we hope to have you stay with us again in the future.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

8/10 还可以

kali

2024 年 1 月入住 3 晚
GM 于 2024年03月26日 的回复
Thank you for taking the time to write us a review Kali. Your feedback is greatly appreciated and we hope to see you return again in Rochester MN at the AmericInn. Let us know if all of your needs were met and have a blessed day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Angela

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Was confusing to get to the pool, and disappointed that the pool opens at 10:00 am. Other hotels I've stayed at the pool opens at 6:00 am. Was hoping to go for a swim before the State Archery Meet, but sadly couldn't.
2024 年 3 月入住 1 晚
GM 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review Angela. Your feedback is truly appreciated and will be shared amongst the team and taken into consideration. We hope to have you with us again.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

William

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hospitality
2024 年 3 月入住 2 晚
GM 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review William. Your feedback is greatly appreciated and we hope to see you return with us again.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

8/10 还可以

DeAnn

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 2 晚
GM 于 2024年03月19日 的回复
Thank you for taking the time to leave a review DeAnn. We greatly appreciate your feedback and business here at AmericInn and we hope to see you return again with us.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Amy

2024 年 3 月入住 1 晚
GM 于 2024年04月8日 的回复
Thank you for taking the time to write us a review Amy. It is very much appreciated and hope you have a wonderful day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Denise

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
GM 于 2024年03月13日 的回复
Thank you so much for leaving us a review Denise. Your feedback is truly important to us and we hope to serve you again in the future.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

6/10 一般

chad

与家人出行
不满意:住宿条件和设施
Was old property. Pool ventilation was not in good condition. They had several plug in dehumidifiers. The price was great for property. Convenient to have restaurant attached
2024 年 3 月入住 2 晚
GM 于 2024年03月11日 的回复
Thank you for taking the time to write a review Chad. Your feedback and business are truly important to us and we will share your comments to make any further improvements. Have a great day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

8/10 还可以

Renae

满意:员工和服务,清洁度
Nice supper at Green Mill
2024 年 3 月入住 2 晚
GM 于 2024年03月12日 的回复
Thank you for taking the time to leave a review Renae. I am glad you enjoyed your dinner as well. We hope to see you again.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

6/10 一般

William

与家人出行
满意:住宿条件和设施,清洁度
不满意:服务设施
Morning breakfast was less than be desired. Very old and dry pastries, NO COFFEE! and eggs were cold. No one to wipe down tables. Staff was courteous and helpful, but the breakfast deal was a real downer and left a bad taste with the stay.
2024 年 3 月入住 1 晚
GM 于 2024年03月11日 的回复
Thank you for taking the time to leave us a review William, your feedback is very important and will be shared with the staff to further improve on the guest experience. I hope you have a blessed day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

8/10 还可以

Matt

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
.
2024 年 3 月入住 1 晚
GM 于 2024年03月11日 的回复
Thank you for taking the time to leave us a review Matt. Your feedback and business are truly important to us. We hope to see you again and return with us.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

6/10 一般

Paula

2024 年 3 月入住 4 晚
GM 于 2024年03月11日 的回复
Thank you for taking the time to leave us a revirew Paula. Your feedback is very important to us and we hope to see you return again in the future.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

6/10 一般

Maria,Annandale

商务旅客
满意:员工和服务,清洁度
不满意:住宿条件和设施
It only had cable TV and I was ready to watch a good Netflix movie. The bed too high for short women and no handles on tub.
2024 年 3 月入住 2 晚
GM 于 2024年03月7日 的回复
Thank you for taking the time to leave us a review Maria. Your feedback is truly important to us and will be shared with our staff so that we may improve in any areas. We hope to see you again.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Abby

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfy bed
2024 年 2 月入住 1 晚
GM 于 2024年03月5日 的回复
Thank you for taking the time to write a review Abby, glad you enjoyed your stay and we hope to see you again.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Carrie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the bed. Slept so great!
2024 年 3 月入住 1 晚
GM 于 2024年03月4日 的回复
Thank you so much for taking the time to leave us a review Carrie. So glad to hear you enjoyed your stay and hope to see you again.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Wanda E

满意:清洁度、员工和服务、住宿条件和设施
.
2024 年 2 月入住 2 晚
GM 于 2024年03月4日 的回复
Thank you for taking the time to leave us a survey Wanda. Your feedback and business are truly important to us and we hope to see you again.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

4/10 很差

Stephanie

与家人出行, 带宠物出行, 商务旅客
I had to wait over 5 minutes for someone to come to the front desk to check me in. He certainly could have been more welcoming. I found someone’s food left in the fridge.
2024 年 2 月入住 1 晚
GM 于 2024年02月29日 的回复
Thank you for time in writing us a review Stephanie. Your feedback is truly appreciated and my apologies for the issues you encountered during your stay. I will be sure to share with the staff some of the things we can be working on and hope you give us another chance in the future. Have a terrific day!Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Brenda

One of the best hotel I have stayed in a long time.
2024 年 2 月入住 1 晚
GM 于 2024年02月26日 的回复
Thank you for taking your time to write us a review, Brenda. It is always great to hear positive feedback. I will be sure to share with the team and we hope to see you again in the future.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Kris

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a comfortable stay. The sheets were amazing and I LOVED the lighted mirror in the bathroom! Loved that the Green Mill was attached. Would definitely stay here again!
2024 年 2 月入住 1 晚
GM 于 2024年02月26日 的回复
Thank you for taking the time out to write us a review, Kris. You feedback and business are so very important to us here at AmericInn. I will share your kind words with the team and we hope to see you again if you need to return to Rochester for another visit. Have a terrific day!Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

6/10 一般

Daniel

与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
Rooms and lobby were great! Restaurant was fantastic! Pool area was disgusting!
2024 年 2 月入住 1 晚
GM 于 2024年02月21日 的回复
Thank you so much for taking the time to leave a review Daniel. Your feedback is very important to us and we look forward to seeing you again for any future trips to Rochester.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

4/10 很差

Sheri

与配偶出行
不满意:住宿条件和设施,服务设施
The hot tub wasn’t working. The fitted sheet wouldn’t stay on the mattress. The pillows were horrible.
2024 年 2 月入住 1 晚
GM 于 2024年02月20日 的回复
So sorry to hear about the few issues you were dealing with Sheri. Your feedback is greatly appreciated and will be shared. Have a wonderful day and hope to see you again.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

4/10 很差

Trista

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 2 月入住 1 晚
GM 于 2024年02月19日 的回复
Thank you very much for taking the time to fill out a review Trista. It is much appreciated and your feedback will be shared. Have a wonderful day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Earl

2024 年 2 月入住 1 晚
GM 于 2024年03月25日 的回复
Thank you so much for leaving us a review Earl. We truly appreciate your business and feedback here at AmericInn. We would love to have you come stay with us again in the future.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

6/10 一般

Elisabeth

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Property is an older but was clean. Window heating/cooling unit wasn’t working great. Even set on 58 the room was too warm ( was 28 outside)
2024 年 2 月入住 1 晚
GM 于 2024年02月14日 的回复
Thank you so much for leaving a review Elisabeth. Your feedback is very important to us and we will check further on the heating issue you mentioned. Have a wonderful day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

2/10 糟糕

Jeanine

与配偶出行, 商务旅客
Waited 10 minutes for someone to show up at front desk to check us in. When they showed up the two guys were horsing around with each other, one was barefoot and very unprofessional. Overall the place was nice but learn how to properly paint to freshen things up. Paint in bathroom looked like someone just threw a bucket of paint on the wall.
2024 年 2 月入住 1 晚
GM 于 2024年02月12日 的回复
Thank you for taking the time to write a review Jeanine. I am so sorry to hear about your guest experience. My sincerest apologies and please note I will address these issues. I hope you have a wonderful day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Rosa

与家人出行, 商务旅客
满意:住宿条件和设施,员工和服务
The water took a very long time to get hot.
2024 年 2 月入住 1 晚
GM 于 2024年02月12日 的回复
Thank you very much for taking the time to write a review Rosa. It is very much appreciated and hope you have a wonderful day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

8/10 还可以

Gary

2024 年 2 月入住 2 晚
GM 于 2024年03月25日 的回复
Thank you for taking the time to leave us a review Gary. Your feedback and business are truly important to us. We hope to have you stay with us again.General ManagerDelia RosadoAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Mandy

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
GM 于 2024年02月6日 的回复
Thank you very much for taking the time to fill out a survey Mandy. Your feedback and business are very important to us and we hope to see you again with us.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

8/10 还可以

Shane

2024 年 2 月入住 1 晚
GM 于 2024年03月25日 的回复
Thank you for taking the time to fill out a survey Shane. We truly appreciate your business and feedback and hope to have you stay with us again.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

6/10 一般

Aaron

与家人出行, 商务旅客
满意:员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚
GM 于 2024年02月12日 的回复
Thank you for taking the time to write a review Aaron. It is much appreciated and hope you have a wonderful day.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayto Clinic

10/10 超赞

Angie

满意:清洁度、员工和服务、住宿条件和设施
Absolutely enjoyed staying here, it was so easy to go to the Mayo Clinic and access to everything was nearby. Will definitely will come back
2024 年 1 月入住 1 晚
GM 于 2024年02月2日 的回复
Thank you so much for the positive words and feedback. Your business is truly appreciated, hope to see you again.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic

10/10 超赞

Sheldon

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice option with modest price point south of the Mayo Clinic. Shuttle a nice option if timing works. Rooms and amenities in good condition, with decent size pool.
2024 年 1 月入住 1 晚
GM 于 2024年02月2日 的回复
Thank you for taking the time to fill out a survey Sheldon. We greatly appreciate your feedback and business and hope to see you return with us.Delia RosadoGeneral ManagerAmericInn by Wyndham Rochester near Mayo Clinic